Address: | 7809 Rogers Ave, Fort Smith, AR 72903, USA |
Phone: | +1 479-452-0501 |
Site: | restaurants.ihop.com |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Shannon Uselton
I went to this restaurant tonight, after a long evening of work. Our waitress was wonderful, very attentive. She did have to inform us that, after 30 minutes of waiting for our food, the cooks had accidently dropped one of our burgers on the floor. We were fine with the situation and the wait for a new burger to be made. When our food finally came out, the burger that wasnt remade had sat and gotten cold. The burger was sent back and reheated, not remade. After it was delivered to our table, three cooks stood watching me eat. Had it not been for our waitress assuring me that nothing had been done to my food, other than it being reheated, I would NOT have eaten my dinner. The way they were staring, I was terrified they had tainted my food in some way. This was NOT an enjoyable experience and after talking to the "manager", I am still not satisfied. The manager had the nerve to sarcastically ask us if we would be back tomorrow. When we asked for what, he replied "a free dinner" with a smirk. We paid for our food in full and had no intention of asking for a "free dinner". I am completely appalled by the lack of professionalism from everyone at this restaurant with the exception of our waitress!!!
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Travis Jackson
I always enjoy the food here but the last few times Ive eaten here the wait staff got more friendly than I like with my young children. There has hardly ever been a wait for us to eat although the line to pay can get a bit long at times. Overall I would say great food but the staff the last 3 time I ate here(at night) just made me uncomfortable. I will give it some time and try it again.
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Katina Goff
Took over 10 minutes to get our drink order & they were not busy. Then another 35 to get our food which came out cold. As we ordered our food we told the waitress it was my granddaughters 4th birthday, she said they sang Happy Birthday at the end of our meal & she would get an ice cream. NEVER HAPPENED! Couldnt ask because she ignored the table just dropped the bill & gone.
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Paula Fox
It is way to hot inside!!! Waitress was terrible no Ive in my tea like to have never got some ice. Charged us for two hot chocolates that we did not order said she put them on our ticket instead of our drinks, and the only drink we had ordered was tea. The hot chocolate was $2.69 each and we had ordered one tea and everyone else drank water.
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Shawn Smith
Worst service by a manager Ive ever had, the eggs was over cooked, sent them back twice and finally got them back when I had finished rest of meal so I refused to pay for them and the manager wouldnt take but .99 off of bill. The eggs would of cost 2.19. If I ordered them. Very cheap ass manager and I WILL NEVER RETURN THERE
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Shakeena Johnson
First I found hair on my french toast, then I found hair scrambled in my eggs. I go to the store the following day for a refund and the manager, Salem, told me that I should have checked my food before I left. I actually did check my food, but I wasnt looking for hair in between my 2 toast and within my eggs. I am disgusted.
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Connie Lee
Food was good but when I went to pay handed the guy charged me over 2$ more then what was on the check he said she added to my check after giving me it but why didnt she just being me a new check and tell me wasnt happy about this
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Jerry Parsons
I havent been there in a couple yrs and I will not go back. Service was friendly but the price was way too high for the amount of food you received. Portions are way too small these days
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Emmett Hunt
We go there a lot around midnight. The food is always great, service is better when miss Virginia is there. Than when some of the other management. Over all normally good experience.
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Stephen Daw
Its hard to review a national chain because we went there expecting good breakfast food and that is exactly what we got. Service was great, staff was friendly. Weight was gained.
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etrusca rs
Very friendly, large portions, all food was cooked wonderfully! Passing through the town on motorcycle trip and will definitely be stopping by next time we come this way! :)
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Katrina Burcham
Food was awesome tonight, my four year old cleaned her plate (miracle) then when we went to pay he took off ten dollars bc kids ate free tonight! I was really happy!
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kim hales
Food was cold. Had a waffle when we sent it back they microwaved it. They should have made a new one. Waitress was snotty when she returned with the food. Ridiculous
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Chris Swift
We were a table of four adults and two children. We were treat great, drinks were maintain and food was great. Only complaint was only one diet drink choice.
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Raymond Bradshaw
Good food pretty shabby servers. All of them walked around like they had a problem being here. And our server took 5 minutes after we sat to get to us
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Ren Dengaren
i was charged 6.95 per waffle at ihop and i am very upset. it had nothing on it, it was a plain waffle that i could of made myself for $4 .
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Pat James
The service was very slow. The prices went up to a not meets meal price. The waitresses had some language my children didnt need to hear.
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eric wiley
Service sucked, got our $9 plate of chicken tenders and fries and literally had 20 total fries and that includes all the tiny ones. Joke
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Teresa Gattis
Coffee was good and hot,food was just so so .The waitress was not professional acting and for sure not professional looking and clean.
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Schalana Mayo
Great service especially for late at night. The food was penomenal. So glad to have somewhere to grab a bite to eat late at night.
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Darrin Turner
Cant beat this place for Omelets! If youre hungry for a hearty omelet, this is the place to go. Try the colorado! Delicious!
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Samuel Gallardo
Foods about as good as you can expect from a chain restaurant. Splashberry is awesome and service is decent. Your typical ihop
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Ken McPhail
Some crazy tasty breakfast items on the menu, fast and friendly service. The prices are a little high but the food is great!
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Richard Schafer
I might be biased but for the love of God. Fantastic breakfast foods. The wife said the cheese steak isnt bad either.
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Jobana Paramo
Everyone is just so nice and I love going here for their sausage and eggs. They have the best breakfast, hands down!!
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Tammy Statham
Favorite place to eat. Food is always good and hot. Service is excellent. I eat there every time I get a chance!!
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Craig Masbruch
Hip hop to I hopping for some awesome service and awesome food bring all come all Love this place so shall you
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Susan Bryant
Friendly service, no waiting. Very expensive and food was not very good for the price. Will not be returning.
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Brandy Jones
Love IHOP there omelets are awesome mango sweet is great salads a huge great place to eat day or night 24/7
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Jose Guadalupe Martinez
porque te atienden de lo mjor
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jeffery williams
Had a waitress named kristian she is a wonderful server I would go back to see her Great job
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Misty Z
Order wrong, no refills, and eggs tasted old. Bread so dry I could use it to clean my oven.
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William Rack
Its an IHOP, what else can you say. Clean, fast service and friendly people. Good food!