Address: | 742 South Ave, Rochester, NY 14620, USA |
Phone: | +1 585-473-6710 |
Site: | littlevenicepizza.net |
Rating: | 3.2 |
Working: | 11AM–11PM 11AM–11:30PM 11AM–11:30PM 11AM–11:30PM 11AM–12:30AM 11AM–12:30AM 12–11PM |
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Chris Olin
The periods are to try and imitate newlines, since Google is stripping them out. ......................................................................................................................................................................................................................... Ive been ordering from Little Venice for the last few years now and frequently enough where the voice on the other end of the phone knows me and my regular order from my voice. Ive never had a problem until tonight. Keep in mind that as of this moment, it is about five degrees outside. Opening my front door is painful. ...................................................................................................................................................................................................................... While on another call, I saw that the delivery guy was calling me after I had ordered a pizza about 45 minutes prior. I got up, went down to my front door, opened it, and no one was there. I go back inside. I get another call about five minutes later. Still on the phone, I go back to my front door and open it. Again, no one is there. I go back inside again. Finally, my call ends so I call the delivery guy back. He says he was in my driveway honking (I didnt hear it), left when I didnt come down, and that hes on another delivery and will stop back. Twenty minutes later, my phone starts ringing. I go down to the front door. No one is there. I call the delivery guy back several times. No one picks up. Annoyed, I call the shop itself and ask for a manager. The manager comes on the phone telling me that the problem is me, that I wasnt opening my door, yelling at me when I corrected him, then hanging up on me. ............................................................................................................................................................................................................................. At this point, Im no longer paying for my pizza and Im never ordering from this place again. However, I call the shop back and tell the girl that answered the phone who I am, what Ive experienced, that theres no way Im paying for my pizza, and Im never ordering from them again so they dont bother delivering it. Her response is "oh, we already ate your pizza. It was good." and she hangs up. .................................................................................................................................................................................................................................. I wont deny that Little Venices pizza is okay, but this level of service is beyond piss poor. How a company treats its customers is far more important to me than the quality of its product. I recommend both Mr. Shoes or Napa Wood Fired Pizzeria as alternatives.
PA
Paul Cicotta
Little Venice Pizza has been around for 25 plus years here in the South Wedge neighborhood. The main reason people come to this establishment is the convenience of being in the neighborhood. However, the pizza is just average at best, as age did not show refinement. I find the pizza to be executed wrong, especially when it comes to the cooking temperatures. The flavor is just basic, but nothing to go out of your way about. The inside needs a major uplift, as it looks like a corner store to pick up a slice. I find that for the size of the actual pizza itself, and what you have to pay is a little bit of a rip-off for the quality that is served. Each additional topping is too much money, and they need to create reasonably priced specialty pizzas that have more MEAT toppings. Google! Tip- they do offer some amazing coupon deals for SHEET pizzas online, and worth checking out. The dough is always a hit or miss for me, but the consistency is NEVER there. So if its too doughy, your medium pizza looks like a small squished in the box. I dislike when I go to the counter, and on they only offer you a pepperoni or a cheese slice. In this day and age, you have to offer guests a variety of slices to choose from. While overall not a complete disaster, this place will serve as a quick fix for your hunger pains. Traditional Cheese and Pepperoni Pizza- The crust is the big miss here for me as it is always dry, and saturated with flour sometimes. The pizza dough itself sometimes comes out firm, but for the most part has this soft fluffy dough texture. So youre getting what I like to call a "bubble up" pizza, meaning the ingredients rise instead of bake together flatly. Because of this, the cheese gets too saturated, and your pizza becomes like eating a sandwich. In other cases the crust is extremely flat and the ingredients just sag off like a fun slide. Other times I find the crust to be burnt around the edges, like an eclipse of the sun. The sauce is a light roma tomato style, which was flavorful in the pizza. Buffalo Chicken Pizza- The chicken to me came out muddled and extremely dry with little wing sauce placed throughout. I remember I kept eating bite after bite looking for some sort of flavor here. The grease around the pizza, and dripping from my plate turned me off about this slice. Also the wing sauce was too greasy for the crust making my pizza soggy. White Pizza- They just overly saturated olive oil on top of the whole pie, with shredded parmesan cheese. This pizza reminded me of those frozen circle pizzas, only mine was square and flavorless. The garlic/ Italian seasonings where nice, as it gave this pizza some flavor. Overall: AVERAGE Run-Of-The-Mill Pizza, Sometimes Soggy/Chewy Dough, Burnt Crust, Limited Specialty Pizzas, and a Greasy Buffalo Chicken....I May Be Back, But For Convenience Only.
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A Private User
So I wanted to use a coupon from the phone book, "We dont take those anymore" (expires 12/31/05 and it was Feb, 2005). I got the pizza, it was about $10 more than I expected, and the sauce is disgustingly sweet, cheese was weak. A couple months go by so I try them again. Wings gave my girlfriend and me food poisoning, (and if you saw their kitchen at the time, it would be easy to see why) but theres little else in walking distance, so after a couple years I try them again. I walk in and see a chalkboard menu on the wall list a large hot sub: 5.95, so I order one, and the cost is almost $8. "Why is it $8?" "That sign is inaccurate," he says. "Its written in chalk, not the hardest thing to change." "I cant get the chalk to the right person. Here, its in the menu." So they put my order in. I check the menu. Large hot sub... $5.95 I look at the Dry Erase Board on the counter: "New Item Large Hot Veal Parm Sub: $5.95" When I mention something about this, I think the guy then started trying to make a case about how I ordered onions and peppers on my meatball sub, and the sign also says "additional toppings are $0.50 each," He tried to say that the sign is not so clear. It was. I saw it said that; right there next to "Subs include: Lettuce Tomatoes Onions Peppers..." I didnt want to make a scene; I dont do this type of conflict at all, but I was almost forced to by this guys attitude and by being surrounded by "2+2" and the guy kept saying "5" I didnt want him to charge me less; I wanted him to change the sign. I bet that sign will still say $5.95 months from now. They are intentionally overcharging everyone a $1. Its their business plan. So after this I felt uncomfortable about eating anything they would make for me outside of my eyesight, so I canceled my order.