Address: | 112-11 Springfield Blvd, Queens Village, NY 11429, USA |
Phone: | +1 718-464-8334 |
Site: | whitecastle.com |
Rating: | 3.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
LI
liyah lay
THE WORST!! THE CUSTOMER SERVICE IS SO HORRIBLE AND THE FOOD IS NASTY. THE INSIDE WAS FILTHY AND THEY DONT EVEN GREET YOU WHEN YOU COME IN. THE LADY THAT WORKED THERE EVEN FELT THE NEED TO GO BACK AND FORTH WITH ME IN FRONT OF THE STORE MANAGER AND THE MANAGER DIDNT EVEN SAY NOTHING AFTER SHE MESSED MY FOOD UP AFTER I ASKED HER A THIRD TIME IF MY FOOD WAS CORRECT. NEVER AGAIN!!!!!
VE
Verinda Haynes
One of the worst white castles that I have ever been to and I like White Castle Ive tried them quite a few times because they are the closest in my area and after awhile I just stop trying and I travel to the one in Brooklyn.They really need to work on the quality of their burgers because they dont taste fresh. I dont know what the problem is but theres definitely something wrong.
A
A Private User
First of all, there are always homeless people who hang out INSIDE the restaurant and ask you for money. One of them followed me home once. NOT COOL! Second of all, they take forever if you go into the store - if you have a car drive through - they treat the walk in customers like hot garbage. Food isnt too bad, and they stay open late so I will keep coming here though.
PI
PICK _N
They just slow. Inside,outside, just plain slow. No since of urgency from the workers they would rather flirt with costumers and text ok their phones, on more then one occasion they have forgot my order. Im done with this place
CH
Christopher Neal
Great late night snack Bur it takes way to long to get your food mainly because there in the back playing games laughing having fun that could be more attentive to the customer when you pull up to the drive at 1 am
AU
Audrey Pierre-Louis
OMG, I love this place, however, seems like the workers there dont care about the customers anymore and they dont make the food as well as they used to. They need to get back on point here!
KR
krystal thomas
First time i tried white castle Burger and this is the last, my burger was half done, I bit into it and it was mushy, when I opened it, there were spots of blood...eww
FA
Fanny Ramos
Always have an issue with my debit with them saying it doesnt work yet they are always charing me. And fast food doesnt exist there your always waiting so long.
TA
Tattiana Flowers
Love they clam strips and fish slider. An the shakes/smoothie are really good and made with real fruit. Especially on a late night and feeling hungry.
DA
Damon Crudup
Most of the time at night there is not to long of a wait. Sometime the drive though might be a little slow. Depending on the time of night!!!
DA
Darlton Lowe
Bought an 30 crave case it smelled bad i dont know what happened, but thats my experience. Thats why they called them "murder burgers "
YO
Yolanda Lynah
Parking, Clean, Quite, not crowded at all. Fast service. Pleasant cashier You do not have to wait no more than 10 mins maybe.
RA
Rafael Rodriguez
Theres usually a bit of a wait at this location, but the food is good and they have never messed up any of my orders.
TE
Teddy A
Dont expect to get out fast, it can take 15mins or more to get your food via drive thru. Its worth the wait.
GI
Gina Townsend
Need to pay attention to the drive-thru I sat there for 12 minutes and nobody came take my order.
OT
Otto Templar
Very slow 10 minutes to take my order at the drive thru another 15 on line waiting for the food
KI
king andre
its cool .live next door just the loud music at night at drive thru other then that cool spot
DA
David Thomas
Slow, slow, slow & they dont listen & give u what they want to give u & what u didnt ask for
WA
Wanda Narvaez
They take unusually long to get your order together, really lax-a-daisy attitude.
BR
Brian D
Place your order, go somewhere else and come back, your order still not ready.
DA
Danielle Bang
Sometimes theyre really slow, and it takes 30 min. or more to get your food.
LA
Laura B.
Always a long line at the drive thru and ordering breakfast takes a long while
TR
Travis Arrington
Good food, but drive thru took pretty long with only one person ahead of me.
ON
Oneisha Bynoe
Really nice people working there it was a quick and easy drive thru mission
A
A Private User
Horrible service great food tho....drive threw is 10X faster then walk in!
LE
Leo Martinez
Burgers are super hot, but parking is horrible. Lot is way too small.
SM
Smoke 1
Under staffed. They need to hire more workers to speed up service.
OS
Oster Bryan
Convenient late, late night choice with good price and selection.
DI
Dia Mortensen
I come here when St. Best wait is too long. Typical White Castle.
KA
Kamar Mullgrav
Been there for years and still making the neighborhood happy
LA
La Shawna Clarke
Food was naasty cant believe ppl still go there on a reg
ED
eddie knight
Long wait times and you may have to fight someone outside
RA
Raymond Platts
They move slow. Customer service could have been better
VA
Valerie Josephs
Good Service and nice support for children with autism!!
AL
aLanni Neverson
Yummy cheese burgers and the crew is nice and on point.
ER
Erica Hatcher
Love the sliders. Especially steamed with the onions.
FR
Frank Reyes
The people are rude and slow. Burger taste like ass.
AN
antoine
the food there is ok, McDonalds is better
MI
michael palladino
Chicken was not fully cooked. Wont go back
NA
Naxta Islam
If u want fast service use drive thru
MO
ModMom64 Conte
The restaurant is filthy and smells
DA
David Rawlins
Great burgers, anytime day or night
QU
Queen Charlise
Disrespectful workers Good food
DR
Drea M.
Ive been going there for years!
AT
ataisha atkinson
Very convenient. Always open.
TA
Tay Smith
Usually gets my order correct
SC
Scott Walker
Great 4 late night bite 2 eat
CA
Candice Mcrae
The wait was way too long!!
KE
Kenneth Davis
fast service of great food.
YV
yvette murray
Great for a quick snack.
AL
Alex Decoteau
Sometimes you gotta crave
KA
Kai Revels
I enjoyed every bit of it
NA
Nadine Whittaker
Awful customer service!
TI
Tia Hickman
Fresh food, fast service
MA
Mark Harrison
Sliders are my favorite
L
L Pearce
White Castle is worth it
SE
Selwyn Clarke
Great food good service
TR
Trefor Holden
Good food slow service
VI
vishma Manoo
Food is always fresh
ZE
zeeky zeek
Ghetto establishment
LI
Lisa Sanders
It was hot and tasty
VI
Vincent McAllister
No wait, hot food.
DO
Donna Parker
Fast ,cheap, good
RA
raqida newman
I love this place
AB
Abu Nasim
Service was good
JU
Julissa Castillo
Food disgusting
FL
flatbush fonz
Always packed
DE
Denise Alston
Terrible did
MY
Myles Freeman
Very tasty
JA
jada kiss
Delicious
JO
Joy Sun
Its okay
SY
Syed Hassan
Good Food
ST
Stanley Lambo
Best ever
DA
Dale Evans