Address: | 39 Garnet Hill Rd Section 2, North River, NY 12856, USA |
Phone: | +1 518-251-2444 |
Site: | garnet-hill.com |
Rating: | 4.3 |
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Liz Masch
The location and view at Garnet Hill Lodge were spectacular. I was so excited to be staying at a mountain lidge, and unfortunately I was extremely disappointed, as were my husband and two children. Our room was not clean. Dead and live bugs were all over the carpet. There were live bugs in the shower. There was also hair on the shower wall that did not belong to any of us. Long hair was wrapped around the complimentary shampoo. The toilet did not flush easily, and with four people in the room it was used often. We were the only people on our section of the property, and it looked like no one had been in it for months. We were required to make reservations for dinner in the lodge restaurant, which was a bit silly as there were only 3 or 4 other tables being used by guests. You would think that would mean quick service, but alas it did not. Service was beyond slow, and the food was mediocre at best. Way overpriced. Breakfast was worse. Complimentary breakfast only from 8:00 - 10:00. We waited. 1 1/2 hours for our food after it was ordered, and were told it took longer to serve us because a larger group had a raft reserved for the morning and couldnt be late, so apparantly our time was not important. When the food finally arrived, it was awful. My sons pancakes were inedible. You couldnt even cut them with the knife. My husband french toast was possibly made from bricks instead of bread. My biscuits and gravy tasted like sawdust and salt. I would not stay at this lodge again. Spending $270 for a roon FOR ONE NIGHT should have guaranteed my family a great mountain lodge experience, and we got a dirty, bug ridden room, awful service, and terrible food. Definitely would not recommend staying at this lodge. Not worth the ridiculous price.
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Stephen Weinman
We stayed at Garnet Hill Lodge 2/17 and 2/18 2017. We arrived and were told we would be staying at an alternate building, about 200 feet down the road from the lodge. The cost would be the same, about 420.00 per night since we had 3 children. There would be no view, no fireplace, no phone and no walking to dinner in slippers...The alternate lodge, called Birch, was clean but was no different than any motel you would find anywhere for $100.00 night, including right down the road from Gore Mountain. We were pretty upset, given the price. The saving grace of the situation was Dwayne Spitzer, the general manager, who was very nice and understanding. He reduced the price to 250/night, which honestly is still twice what they should charge for this kind of room. No amenities, no phone, no tell-motel bathroom. I will say, as a positive, that while the food was pricey, it was very good, not disappointing at all. The second night they tried to seat us in a table by the doorway, which was weird considering there were very few people in the restaurant, but again Dwayne intervened. This is the kind of manager every hotel should have. He turned a bad situation into a tolerable one.
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Copie Harris
We had dinner here the other night, and we were disappointed. The food and service were mediocre, and the property still needs upgrading (for instance, the window screen closest to us was completely broken, despite the black flies being terrible this season).
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Diane Pfadenhauer
Amazing view, great little historic location and lodge. Food is lackluster at best and service is just OK, despite being aggressively priced.
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Susan Ryan
Had a wonderful time. Room was spacious, clean and comfortable. The food at breakfast was delicious. Everything about our stay was great.
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James McKee
It was historic. Yet with amenities. We skied Gore after staying overnight. I want to go back asap!!
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Neil Geminder
The new owners have continued the excellence established by the previous owners.
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Michael Paradis
Amazing views and location. Ample outdoor seating
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Sangz Don
Great place
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Helen Khlevner
Very nice