Palm Bar & Grille
| Address: | JFK Airport, International Terminal 4, Jamaica, NY 11430, USA |
| Phone: | +1 718-751-4798 |
| Site: | thepalm.com |
| Rating: | 1.8 |
| Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM |
Location
Photos 100
Reviews 39
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Naima Novelli
Be careful, the waiter cheats on your change. Was there yesterday (Jan 1st) and besides the worst chicken sandwich I ever had (dry and flavorless), I sat at the bar and the waiter (cute pale with dark hair) cheated on me about my change and got USD 15 of tip! Which was 40% of the bill!!! And when I asked if he was kidding (he has taken the money already on the silver pot), he answered in that poker face "what?". So, Mr. Smart at the Palm Bar and Grill, that was my gift to you, since you may need it more than I do if you have to cheat people this way.. Life will show you whos smarter... BE CAREFUL, guys.. Pick another one!
BR
Brian Bell
Consistently poor service. Just sat there for 15 minutes after being seated. Waitress walked over to table right next to me 3 times completely ignored me. I finally walk over to the social club with the servers staring at their Phones and ask for a waitress she tells me its not her section. 3rd time here with poor service and food is lackluster at best. Dont waste your time This is airport food with the palm name on it
HA
Hausadresse Email
the waiter runs off in the middle of ordering then when u call him back he runs by and says i give u more time noone needs at an airport location. He did i give y more times a few times. The manager lady was informed did not lecture him. Expansive and worst service, no responsibility for passiv aggressiv behaviour of staff. Rubber cooked bad food. Last visit to Palms what a horrible experience for my money and time.
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H.J. Kim
First time.. I didnt expect good food or better, but this location is way worst... I meant really really bad bas... Food was okay but it took 40 mins.. Server was also terrible.. I believed there were many pepole but they didnt focus customers and only talking by thmeselves.... If you could spend 2 hours for meals with high prices and bad service.... try this location...
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N T
Overpriced bland food with extremely slow service. Splitting a check was a major hassle, since the manager had apparently left and the waitstaff arent able to do it without them... Luckily my layover was long enough to accommodate the snail-like pace that this restaurant operates at. I shouldve gone to Shake Shack...
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Ishaan Kapoor
Worst service experience of my life. And I have eaten out A LOT. The food was terribly undercooked, asked for well done burger- there was literally blood red coming out. They agreed with me but refused to comp my meal. The manager was unreasonable and blamed the situation on me. I will never go back to this place again.
MI
Michel Ruelens
Le 25 mai 2017. Nourriture valable et prix "aéroport" donc un rien plus cher que normal. La qualité était là et cest important. Service OK.
HA
Hashfl Asfsfh
I dont think this restaurant is ready for what it means to be in a high volume airport terminal. Food took forever, woman next to me was told 30 minutes but after 40 she left with ever getting her food. I had longer but was given an undercooked crabcake and then overlooked chicken. Id avoid.
SC
Scott Zawalski
Beer selection was decent but the food is not. The "ultimate" chicken fingers were the worst chicken fingers Ive had. The grilled chicken sandwich was clearly a reheated slab of cut up chicken breast and the clam chowder was fresh from the can. Avoid if you are looking for food.
ZA
Zachary Tosi
No joke $18/cocktail (2017). Prices are NOT listed for drinks (since you know, you should assume that mediocre airport cocktails are almost $20 a pop). The waiter ADMITTED that the fact that they didnt list cocktail prices was a scam. Do not patronize this "establishment".
CH
Chris McKeever
Ordered chicken sandwiches that took 30 minutes to be delivered and the chicken was RAW, not undercooked but RAW. Horrible experience, Monica the waitress was so apologetic but nothing turns the stomach like RAW chicken. Save yourself and DO NOT EAT at Palms at JFK Airport.
KA
Kathleen Keil-Rogers
Awful service, waitress was miserable. Table was dirity, no one was dining however we waited forever for service. Oatmeal was burnt. Meat was undercooked, almost raw. Waitress couldnt notice or find time to full up water... Miserable experience.
CH
Christian Schmidt
A great place to wait for your flight. The staff is very friendly and the food is good. Take your time though. It might be a bit slower than you expect from an airport restaurant. I am glad its not rushed. And the Palm Draft is nice.
AL
Alex Bjerkholt
Nice place to go and spend time during a JFK layover. Its pre security so no problems if you dont have a boarding pass. Food is quite good, must recommend the chicken parm (serving is giant). Free refills on soda is a plus
RY
Ryan Riehle
The Chicken Avocado came as slices of chicken and no Avocado, when I asked the waiter he insisted there was. They gave me something totally different then what I ordered. Skip this place rip off and dishonest
DU
Duncan Dent
Terrible food. Ordered the great American breakfast. Everything but the muffin was cold, but not like it had gone cold, but that it had come out the fridge and not been heated. Would never return.
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Holly Cook
Terrible and expensive. Cobb salad had no egg or green beans as stated. I brought it to the attention of waitress and she said they were out of them! Cocktails were $20@. Avoid this place!!!
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Pedro Morales
Charged me $4.00 for a 3oz apple juice. Even though the server was friendly and following up on the food I ended waiting like 40 minutes for my breakfast.
AN
Andres Dominguez
Boring food. Slow, bad service. The credit card reader didnt work and the waitress just left me there, unable to pay. Slowest airport restaurant in NYC
JE
Jennifer Wang
Unclean and unsafe. The meat they use is old and bad. I got E. Coli food poisoning there right before a flight. Made my flight to Milan miserable :(
DA
David E
Jesus how rude! We even left. Worst service Ive ever had. Specially the maitre with that attitude of Im better than you, dont bother me. Disgusting!
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Taylor Ledek
Got order wrong with very little apology.. also they should clarify the $22 crab cake appetizer is only one very small one (although tasty)
AN
Anthony Dimond
great crab cake sandwich. large portions. not your airport restaurant. Friendly staff. great service. a must if you are in terminal four
SH
Shoichiro Yamada
帰りの便がデルタ航空の場合は、必ずここでステーキをいただきます。
TE
Teresa Pappas
The food was so dry and it was too expensive, not to mention, the service was horrible and took them 1 hour to make store bought food
TH
The Corcoran Group
Polite waiters, cool jazz, perfect Bone-In Rib-Eye Steak, Spinach and Hand Cut French Fries. A perfect way to begin or end a trip.
PE
Pez Cuckow
Very poor food, especially for the price! Youd get better fried chicken and steak at McDonalds. Staff were friendly though!
BA
Bart Crols
My salad didnt had the ingredients that it supposed to have and wasnt tasty at all... Not worth spending any money
GI
Gina Beyer
Quiet place to grab better-than-airport food and a bottle of water, after security. Good service.
ZA
Zac May
Dont waste your time. Go around the corner to Buffalo WW for better bar and service.
AN
Anton Grbin
Too expensive for a poor quality. Creamed spinach as a side was awesome though.
CH
Charles Swann
Wouldnt be so bad if they didnt charge crazy high prices for forgettable food.
AD
Adam Jones
Do NOT go to this location. Words cannot describe how bad the service is.
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Joel Richardson
Overpriced, small portions. Great service though, and the food is tasty.
AL
Alicia White
Slow service, small menu & overpriced even by new york standards
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Brad Leonard
Food was forgettable and the service was worse.. Skip this place
CA
Caroline Micaela Hauger
Terrible place, unpolite stuff. Wait for the food at the plane!
MA
Matthew Potts
The worst breakfast I have ever eaten, anywhere in the world.
JA
James Trynka
friendly staff, terrible terrible food. Super high prices
