Address: | 740 S Meadow St #1100, Ithaca, NY 14850, USA |
Phone: | +1 607-256-3473 |
Site: | locations.firehousesubs.com |
Rating: | 4.4 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
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brandon douglas
For what could be described as a fast food chain, the customer service here is impeccable. Granted the food at first may be a little more expensive then you anticipate when you arrive but you pay for what you get. The associate Dawn is often found working here and constantly has a smile on her face and is seemingly pleased to be doing her job. I ended up talking with her, and I have come to find out that she is also a firefighter and an EMT, she talked in depth about how Firehouse gives back to agencies, she feels as if it is a decent place to work. You dont often find fast food type chains where people are pleased to go to work and good food. I will continue to eat here for some time.
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Kiana Clayton
My boyfriend and I discovered this place completely by accident, and it has become our favorite new sandwich spot. Its truly a hidden gem. Weve collectively tried five different subs so far and all of them have been absolutely DELICIOUS. Better than Wegmans, better than Ithaca Bakery, MILES better than Subway. Also, Im confused by the reviews saying the service wasnt good-- The staff has been nothing but friendly and helpful. They go out of their way to make recommendations, make your food exactly how you want it, and come to your table to ask how youre enjoying your meal. This might be my new favorite lunch spot. A+.
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EJ Laux
Consistant quality and service. We enjoyed the visit today, and were especially pleased to see the initive of one young employee that took a slack time to actually get down on the floor and clean the pedestal and legs of the tables. I believe her name was Dawn... but she was doing this cleaning without thought anyone was noticing...just that it needed doing. Hopefully Firehouse recognizes these young people in some manner, it was just refreshing to see.
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Katelynn Perrin
Great service and delicious food. I went there for the first time today and mistakenly ordered a sub with mayo and onion. I was willing to pay for a new sub (as it was my fault for not reading the menu correctly). Instead, the team was quick to give me a corrected order free of charge. I am impressed with how well they treat their customers and will definitely be returning.
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robin scott
Immediately took my order but waited at least 10 minutes till I good my food. They only made 1 sub before mine cause I watched. Food was barely warm. Someone came and asked how things were and I told her. All she said was shes sorry. Didnt send a manager over nor did 1 come over. VERY DISSATISFIED this visit.
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Whitney Wright
Only gave 3 stars because the service was decent. Friendly staff and short wait time but the place was basically deserted. The subs are mediocre at best, barely a step above subway. Soggy and bland, dont recommend and wont be returning.
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macluvva
I have seen and wanted To come to Firehouse subs for quite a while, at least any time that I have been in or through the Ithaca area. Im not disappointed at all and I LOVE the visuals (I have a thing for fire departments lol)
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Lynn Case
We were a party of 8, everything was flawless, everyones order was correct, our food was ready very quickly and efficiently. We were all very satisfied and the food was delicious.
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Lisa Balistreri
Ordered a hot Italian sub with everything except deli mustard. It was delicious! They are not stingy with the meat portions, and the 12" is extremely filling. Highly recommend!
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William M.
Fantastic hot subs with large portions and friendly service! UPDATE: Fiancé and myself both had a bout of food poisoning after eating there one fateful Friday.
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retiredco andluvinit
Fairly good sub although a little pricey, very friendly staff. Very clean premises. Still does not compare to Wegmans Subs.
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Nicole Scott
Very good food, wait time was not long at all over all this place is amazing am I will definitely be coming back here :)
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Scott Bauer
The food is delicious. The selection is excellent. The order comes out quickly. You wont be disappointed.
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CONWAY
Excellent sandwiches and subs! Highly recommend. Way better than subway.
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Kyle Darlow
The sandwiches here are reasonable priced and are amazing!
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Judy Archer
They have the best subs! !! Always fresh & delicious.
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Ryan Young
Firefighter get a small discount, pretty good sub
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Blake Marshall
The subs are the best because they steam the meat
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Fred S
Always good consistent subs and friendly staff
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Linda Glover
Excellent subs. My new favorite sub shop!
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Rick Packard
I like the subs and the staff is friendly
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Hollie Lyon
I thought it was pricey for what you got.
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kevin blakeslee
Great sandwiches and a great experience.
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David Glidden
Great food and service!!
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Nikki Binning
Love the subs here
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Mike Thurston
Great sandwiches!
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Tim Kelsey
Best sub in town
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s s
Good subs....
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Sam Kompf
Amazing
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Sam Fischer
Good