Address: | 27 Atlantic Ave A, Freeport, NY 11520, USA |
Phone: | +1 516-868-1699 |
Site: | freeportkingshouse.com |
Rating: | 3 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11PM 11AM–11PM 12–10:30PM |
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Ron Morales
If I could give this restaurant zero stars, I would. Today I called in an order for my elderly parents to be delivered to their home. I gave the person at Kings Restaurant my order along with my credit card information and my parents address. About an hour after I ordered the food, I get a distressed phone call from my mother, who has a broken wrist and cast, that the delivery man is screaming at them to pay. My father, who is almost 90, was at the door with the delivery man who was yelling at the both of them to pay him. I asked my mother to hand the delivery man the phone to which he replied that he did not want to speak to me and all he wanted was the money. How dare he scream at customers, much less elderly people in their condition? I know for a fact that he would not treat me that way and I felt he was taking advantage of two old people. My wife went to the restaurant and they claimed that they had called my phone multiple times (I never received a call) to verify the credit card information. They still made my wife pay for the food and she had to deliver it herself to my parents. I am disgusted at the service that we received today and will never order from Kings Chinese restaurant again. DO NOT ORDER FROM THESE PEOPLE unless you want to be mistreated.
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Melissa Carpenter
The worst restaurant around avoid at all cost, they are very disrespectful to their customers. I order food online, and paid for it. A hour past and no food. I called the Restuarant, and they said they never received my order which was paid for. I had to go there, and show them my online order number. And still they treated me like I was a criminal. I order 3 orders of egg foo young. The eggs were burnt. And they gave me one small container of the egg foo young gravy. For 9 egg foo young patties. And no duck sauce or anything else. Then they called me 45 minutes later saying they seen my order, and it was paid for. And asked when I was going to come to pick up my order. I told them I just picked up my order, and I know it was paid for. They never apologized to me. For making me look like a liar and a thief In front of other customers. Or just a simple apology for their mistake. Nothing at all very rude and crass people. You dont treat paying Costomers this way Ive spent a lot of money in this restaurant. I order from them 2 times a week. I wont be spending another dime at this establishment. Theres new owners ever since the old owners sold the restaurant. The food and the service went down hill.
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Shayla Crummell
NEW OWNERS EVERYTHING IS DOWNHILL! Run far far away. I use to love kings house ordered almost 5 times a month no problems good food for years. Now its new owners and everything is horrible. Ordered delivery boneless BBQ rib combo and steamed chicken and broccoli. Food is delivered and Im missing an egg roll and rice... delivery man comes back with egg roll and rice. Open boneless ribs and its rib tips... I have to then drive to kings house and argue with the owner who is telling me that rib tips are boneless. Then tells me that boneless "BBQ" ribs are different from boneless "spare" ribs. He looks for it on menu and its not there DUHHH BECAUSE THEY ARE THE SAME THING. News flash tips have bone so how is this boneless. Come back food is nasty not like the old kings house. They lost a long time customer.
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david rosario
ZERO STARS Been going here for few yesrs, new owners now went from one of the best take out on long island to garbage, just paid 60 bucks half my order missing and food is horrible, will never go back bout to go back n grow all this garbage on their floor
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Edgar Romero
Worst restaurant ever, the food was disgusting there was peanut butter in my chicken and broccoli. And I found a rock in the Egg foo young. This place needs to be shut down, dont waste your money going here.
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Melanie Raik
The food was not edible. It was greasy and disgusting. Took over an hour to get. Had to go there to get a refund because women kept hanging up the phone on me. I wouldnt feed my dog their food.
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Brendalee Jones
Food had no flavor, sweet and sour chicken combo plate was like to much dough, no taste, dipping sauce boring rice tasteless. Miso soup tasteless... Unbelievable.
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Crystal Couture
Food was disgusting I order shrimp lomein and it had 3 shrimps in it
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G Bach
Food was very greasy, there are better available nearby.
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Rundi Ruan
food is very delicious! would definitely order again.
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joseph de siena
Always Good very happy with the service
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Laquis Desjardins
Good tasting Chinese cuisine
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Naji Daniel
Good tasting Chinese cuisine
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Lisa Brn
It taste like dog food
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Jairo Tineo
Good food
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Tayshaun Wilson
good