Address: | 25201 Northern Blvd # 1, Flushing, NY 11362, USA |
Phone: | +1 718-229-0110 |
Site: | sushifamilyny.com |
Rating: | 4 |
Working: | 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM |
XI
xinchun he
The staff is friendly enough, so I really wanted to like this place. We called for a semi large party last minute and they were very happy to accommodate us. When we walked in, we were seated immediately. The restaurant was full. That is where everything went downhill. The table was gross - the surface was sticky, as if it hadnt been wiped down at all. I dont think I got over this the entire meal. When ordering, I ordered 2 salads along with our appetizers for the table. The waiter failed to mention that we were getting complimentary salads, so The bf and I ended up with too much salad. I was slightly irritated as the salads were not the cheapest and I hate wasting food. When the entrees came, the waiter brought everything out in intervals. By the time everyone at the table had their food, I was still sitting there with an empty plate. After about ten minutes, we flagged down the waiter to ask about my food. He never took down my order. How? I ordered in between two people! He didnt even apologize. My food finally came out and it was kind of gross. The rice on my rolls was over-seasoned - wet and too sweet. I couldnt eat it. I ended up picking the fish bits out and just eating that so I didnt feel like I wasted food. In their defence, the sushi boat was good - but that only says something about the quality of the fish. The bf and my rolls were still awful. They brought us complimentary bean paste soup and complimentary ice cream desserts. But I cant get over the fact that they missed my entire order. Also there were two servers for the floor but it was so difficult to flag them down. Our tea cups were empty half the time and no one came around to fill them unless we really worked to flag them down. I was really disappointed and would probably avoid coming back. The prices are fair, the food didnt make me sick, and the staff meant well - so I gave them 2 stars for that.
SA
Samara Goodman
I have been going here for over 20 years and the food is amazing. However, the staff has changed and the past few times I have been here the customer service has been horrible. The salad is just a few pieces of lettuce with ginger dressing. They used to give small appetizers when you ate there, they eliminated the crab pancakes, seaweed salad, and pickles. The young lady who is the waitress/receptionist taking orders is very rude. I wasnt permitted to order another roll because it was 20 mins before they were closing, she forgot our appetizer and wouldnt cancel it after our food came and she when she made my friends order wrong she refused it was wrong. When I called to order on another occasion, she said to hold she was too busy and retuned asking "what do you want?" It just sucks that my favorite sushi place is going down the tubes because of poor customer service. I hope they fix it.
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한기진
싼가격에 아주 좋은 수준의 스시와 우동을 먹을수 있는곳. 이곳 스시는 밥보다 큰 회가 얹어져 있으며 우동에서 밀가루 냄새가 나지않는 정말 제대로된 스시와 우동맛을 볼수 있음. 테이크아웃도 푸짐한집.
DU
Du Champ
Awful experience. This place made us leave because a bigger party came in and the waiter claimed that our table was reserved even though we were already sitting, their full party arrived after we did and Ive been going there for years and i know they dont take reservations. I will never set foot in that place ever again, they just lost over $500 a year in business.
PE
Peter Hsieh
This place offers authentic Americanized Japanese/Korean food. Ordered lunch take out for 3 people on a holiday Sunday and waited 40 minutes. The food was made-to-order but their efficiency needs improvement. Call at least one hour ahead if you have a big order. Their sushi menu offered different combination of a few basic but fresh ingredients.
CA
Catherine Marquez
Came here on a Sunday afternoon, it was empty so waiting for food was not a problem for me. Inside out rolls come with 5 rolls but they are hefty in size. I ordered the spicy tuna roll (awesome) and the Volcano roll (amazing) you wont be disappointed coming here. The waiter answered all out questions and was super patient. Highly recommend.
KE
Keith Pang
simple restaurant, small...nice service....portion is good.....we order the sushi and sashimi A,....cant finished it with 3 ppl....few pieces left....special A, has lot of pieces, but not a lot of variety....only common fish.
EV
Evy Kontoulis
Love this place!!! I just moved to the area about a month ago and have had the sushi 3 times now. Its a cute, clean, family run business and theyre very accommodating!! The food is fresh and comes out quickly.
KE
Kel 叶蓓
My mother couldnt finish her Bento Box so we took it to go. When we got home we opened it up only to discover that it wasnt her food, but rather someone elses leftovers... gross.
LO
long bride
The store itself is pretty small but the workers are so nice! There is such a warm ambience and the food is not too pricey. I think its a good place to get a quick meal.
A
A google User
Seems to me this place has changed ownership and service. Not good anymore. The other day I saw the owner treated their own waitress with really rude manner. Enough !
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Jessica Ugalde
Best sushi place in this area. You should definitely come here if yiu are looking for a place to eat. Great for families too. Try the alex roll, its AMAZING! !
CI
Cindi Frank
My favorite sushi spot! Ive been eating sushi since the 80s and this is my favorite casual, delicious, reasonably priced, #1 place to go.
TA
Tak-Fung Yip
They serve free Korean style appetizer and ice cream. Excellent food with great service. My favorite food was the sushi nigiri.
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jay kim
I love their sushi, sashimi and hot sake, but I hate every thing else.
JU
Justin M
My favorite local sushi place. Their ginger dressing is my favorite.
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Russ Marks
Great sushi for a local joint. Pleasant people and good service.
YA
Yann Salles
Ótimo lugar
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EstherJ Shin
Too mixed food going on not the sushi place anymore
OL
Oleg Chernov
Really great sushi, quick service
JA
janice chen
Great place and good sushi!!!!!
KE
kenny tan
Very fresh and friendly staff
WA
Walter Lee
Nice place for some rolls
RO
Robert Pierce
The Best Lunch around.
A
A Private User
I love SUSHI FAMILY!
RI
Rick Brewer
Great sushi