Address: | 1740 S Robert St, West St Paul, MN 55118, USA |
Phone: | +1 651-457-0600 |
Site: | pandaexpress.com |
Rating: | 4.1 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM |
US
USApunk USApunk
This location was once a great place to eat. A few months ago it had gone down hill, not sure why. The service today (6-18-17)was chaotic even so there were only 5 customers. Once we ordered we waited 20 minutes to get our order. They didnt have anything we ordered ready to serve. When we did get our food the order was all wrong. Other customers orders were also mixed up. We asked to see the manager to get the order straightened out. Manager offered no apology and corrected the order. If you order a few different items from Panda Express, you risk having to wait for another batch to cook. We waited for noodles and once those came up, they were now out of beef and broccoli having us now wait for that. The cycle continued as we had to wait for another entree. One of the entrees we ordered was the orange chicken. The server scooped up the last of the orange chicken from the serving bowl and served it to us in a take out container. Once we got home we had discovered that the orange chicken was the tiny morsels that work their way down to the bottom of the bowl its served from. Seventy percent of the orange chicken was the size of a dime or smaller. Not any chicken, just the breading. We have determined that this Panda Express is not worth visiting until there are major changes at this store. Regional managers please review this location.
KY
Kyle P. Silvers
I really enjoy Panda Express however let it be said in the world of franchises not all are created equally. The experience here was woefully inadequate- like Fruity Loops without sugar- all flare and no substance. The food was almost as cold as the gazes of the employees after we asked for a complete refund. The manager made an excuse about why the food was cold and stated it was because they were closing soon. How pathetic is this?
AL
Alex
Ive never had such terrible customer service! Rude staff, small portions, only one person was in front of me in line but still waited to be served for 10 minutes because they couldnt get her order right! They also failed to mention there would be a 7 minute wait on what I had ordered. Never again.
A
A Private User
Always extremely friendly & helpful. The servings are heaping [unlike LeAnn Chins]. I highly recommend keeping your receipts and filling out the survey on the back [free entree!]. We love Panda Express and were so happy they put one in this close to home!
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Rachal
The staff here is amazing. All of them are friendly and quick to please. I come here often and I have never been disappointed. This place has given me not only the best fast food service, but the best service in general. Great work everyone. Keep it up.
LA
Lara Bellefeuille
Ive been to this location a few times now and I am blown away by how awesome the employees are! Always extremely friendly, upbeat, fast, food is always good and no matter how busy it seems, Im out the door quickly. Bravo, guys!
DA
Daniel Serotoff
Seth a cash register employee was one of the rudest Experience I have personally had in a long time at this establishment. After I ask to speak with manager he explain how there wasnt one on duty.
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Robyn Smith
Ordered the orange chicken, and couldnt finish it. Not cooked all the way. The chicken egg roll, left me with the nastiest burbs for two days. $36 dollars for three meals, definitely not worth it.
TY
Ty Bayles
Considered the "fast food" of Chinese food, this location Ive found sometimes hit-or-miss for having options cooked and readily available. Otherwise a great place for fast Chinese food.
SK
Sky Reid
Horrible experience none of the food I ordered was done had to wait for everything to be cooked noodles came out dry and stuck together wait was super long I dont recommend this location
BE
Benjamin Kempe
Great service, Great staff, I have never had any problems. I love their Grilled teriyaki chicken and fresh vegetables!! Sometimes the line is out the door but totally worth it.
YE
Yer Xiong
The sweet chili shrimp was good. Its close to where I work, good combination of dishes to create a meal when you have only 30 minutes for a lunch break. Quick and convenient.
NA
Nathan DeBruzzi
Good food in a subway like line for food. You pick it they fill it then you pay at the end of the line. The atmosphere was calming. That orange chicken was vary tasty :)
TO
Todd
My experience has been A1 every time, the fried rice is always fresh. They have fast food prepared so theres zero wait. I would rate this 4/5 because of the seating.
DA
Daniel Harding
Didnt open on time, didnt give me correct order, didnt ask me if i was eating in the store, didnt receive a tray..condiments behind counter..Not a good experience
NA
Nate Vance
Food is always good, restaurant is clean, staff is friendly. Parking available right in front. Keep up the great work and keep that sweetfire chicken coming!
HE
Henry Meyer
The food is good, the service is great. The price is okay. Panda Express is busier than the place across the street, and now I understand why.
BR
Brian Jones
Better than most of the other pandas in the area, better food than other quick serve Chinese restaurants in west saint paul and inver grove.
DA
Danny Castillo
They have great food and they were open till 9:30 on Sunday they should be open a little bit longer on Sundays then other restaurants
MI
Miss Johnson
ok location, they make you wait, if they are doing online orders, that stinks, because you are actually there. waiting.
TE
Tessa Rose
Gave us a deal when we showed up close to closing time to make up for the items that were gone.
WI
william blade44
Waited forever for our food then the cashier overcharged us and became rude when we caught it
MO
Moua Vang
Loved the food, great attude towards customers and customer friendly
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silky johnson
Slow service ....nothens ready at the speed people are buying it
CA
Casey Engen
Good food but never got my second side I was waiting for
AL
Alexander Vatne
Always an easy and quick place to get delicious food.
AN
ANGELA MARIE
Always have loved this place. Fast service. Friendly.
CH
Chris Hayne
Not bad for mall quality Chinese. Yum yum, dim sum.
JU
Juan Salas Dominguez
The food its great my wife and I enjoy many times
JO
Jonathan Lin
Great panda express. Fast service. Hot food
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Liza Banks
Lots of food for the price! Very friendly!
DE
Deangelo A
Tasty but prices could be more realistic
CH
Christina French
Coconut shrimp delicious very frindly
BE
Bernadine Brown
Sweet and sour chicken was delicious
CH
Chase Bennett
Generous portions and a fair price
GO
GoodKarma CashGirl
Really good food served quickly.
RE
Reynaldo Mendoza
Great tasting foods love it!
MA
Matt Vinge
Usually very fast service.
KA
Karen Hennes
Great meal, busy as usual.
FU
Fucking Tide
Gud food gud drank it gud
CH
Chip E
Always great food here!
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Linda Payne
I like their food
KI
Kidthunder 13
Love this place!!
YO
Yousif Del Valle
Beijing beef!!!
JE
Jeff Lowen
Orange chicken!
DA
Daron Wiley
Orange Chicken
DE
Debra Wolf
Love there food
KA
Kasson SimplyFit
Delicious!
BR
Britney Parker
Love it!
JE
Jeanna Hawkins
Lovely
KA
karlin munoz
Good