Address: | 7814 Main St, Maple Grove, MN 55369, USA |
Phone: | +1 763-425-5489 |
Site: | fiveguys.com |
Rating: | 4.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Daniel Perry
I was really disappointed by my experience here. I walked in to a completely empty store around 5:00pm with not an employee in sight. I waited at least two minutes before somebody came from the back room and apologized - I get it, I worked retail, it happens. He asks me if I want a drink or fries with that - shouldnt he offer a 30c drink for free as an apology? Oh well, it wasnt a big deal I thought, thats okay. Then while Im sitting down, a song one of the employees must have really liked came on, so they turned the volume WAY up in the store with two other customers there. Okay, thats kind of annoying, but theyre happy about their music, whatever. But what really started to grind my gears is that the music went from super loud to quiet to super loud, and whoever was doing it couldnt stop touching the volume knob. I just wanted to enjoy my burger. I get that you want to have fun at work, but first, if you keep somebody waiting, you should make it right. But this whole experience was really annoying and quite frankly really unprofessional. Im not one to leave a poor review but this experience really stuck out to me, especially because I remembered liking five guys so much in the past, and I was really excited to try it again. I do hope somebody makes this right.
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Hack Man
On the expensive side for a burger joint, but worth it. While the fries at Five Guys are better than fast food fries, they are well below most other fries. The cheeseburger was the best Ive had in many months. Highly recommended. Only problem is that there are no alternative cheese choices. Id like to be able to order it with Colby Jack or Pepper Jack cheese. The decor is the only real negative, as the place was pretty much empty, yet I couldnt hear the person seated at the same table as me. These pour acoustics are also the worst problem with Chipotle building design.
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Josh Eshbach
Frumpy decor, tasteless meat, and okay fries. Dont confuse the 15 toppings as "free". Without them you would be left with an unseasoned half pound of tasteless meat. If the burgers were as good as all the articles papering the walls claim then, yes, this place is as good a value as the signs tell us it is. This would also convince me to overlook the boring, messy decor and poor service. Unfortunately i would choose a number of cheaper burgers over 5 Guys starting with Culvers.
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Karen Hermann
Food is good, although a bit overpriced. Bad part -- Dirty tables everywhere, AFTER the lunch rush. Overpowering toilet chemical smell throughout the restaurant, even sitting at a table as far from the toilets as possible. Even my drink tasted like it. Bathroom itself was quite dirty, and the chemical spraying in there actually made me gag. My clothes smelled like it when I left. It didnt used to be like this, but I wouldnt go back now.
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A Private User
Service is normally pretty fast (around 7 minutes for fries and a burger that isnt started until youre in the door and is still as good as a home made barbecue). Portions are huge (regular fry serves 2-3 with excess), and the staff is friendly. About the only drawback is that its a little cramped - but most of that is customers who stand right at the end of where the ordering line exits.
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Landon Nelson
My favorite burger place. The burgers are always juicy and delicious, you get a mountain of fries even with the smallest size, and I love the free peanuts. Make sure you remember that the "Little" size is a single patty. I remember the first time I ordered the "Regular" size and its 2 patties which turns out to be pretty big. Overall a great place to get your burger fix!
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Jim Wilson
The regular fry is enough for three people. Burgers are very good, Cajun fries are awesome, peanuts are complimentary as you wait. Prices similar to "premium" sandwich/burger meals at fast food establishments but much tastier. I do give the slight edge to Smashburger simple because I can get a tastey grilled chicken burger there which is a healthier option.
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Hamish Macmillan
Five Guys should be called Five Guys Fries because they have the best fries in North America, hands down! Their burgers are a nice accompaniment to the fries. Another plus is the vinegar, which is just like you get in British FishnChips shops. I like this particular Five Guys because the music is usually really good.
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Robert Gerhart
Way better than fast food, for just a little more money and time. Piles and piles of fries. Burgers are tasty but very greasy (taste doesnt require grease). Fries are served by the bucket load. Id love to see them expand their thin menu a bit... grilled chicken perhaps?
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Carisa Riley
Delicious burgers and amazing fries buy its pricey. I will always choose to eat at Five Guys over any fast food burger joint. Ive never really had much of a wait. The staff could work at keeping tables clean but I can understand its hard when youre incredibly busy.
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Peter Heryla
I love Five Guys Burgers and fries. The Fries are really delicious! The Mushrooms taste really good on the burger, and they have the Fancy Pop Machines" I thunk if they wanted to make it better, they should put in Malts or Shakes or Ice Cream Floats!
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Christian M
As far as fast food joints go, Five Guys is hard to beat. Its not as good as many local places, but they are farther south in Minneapolis itself. As far as burgers in Maple Groves shopping center go, this is probably the best.
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Ana Petropoulos
Ok the food is good but way over priced. I can go and get this exact meal for half the amount of money. A reg fry is 4.19 and is small. Just a rip off for the amount of money you are paying. Go somewhere else
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Colton Pearson
Service is absolutely extraordinary, as are the burgers. I wish the price was a bit lower, but you cant argue with the quality of the food produced here, even with the extremely informal environment.
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Deb Maxson
Fries were the best part of the meal - just like state fair fries. Average burger with serious bun issues - top was dry and hard, bottom was soggy. Not sure why this chain is so hyped....
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Noah Newbauer
Just visited and it was spectacular! The reviews on the Windows of the place say it all! The customer service ranges from 10/10 to others getting a 3, but the food is to die for.
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Anna Artisensi
Best burgers and fries. The fries are made from scratch and delicious! Easy to eat gluten free and you can specify whether your request is because of an allergy or a preference.
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Willem Nieborg
This is by far one of my favorite burger joints. The price might be that of a restaurant burger and fries but either way the burger itself is well worth the price. Eat here!
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Joanne Johnson
Loved it loved it yeah its a little spendy but it all made to order fast food is what you get fast food five brothers you get all fresh and your moneys worth! !!!!!!
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Mark Mankey
Good fresh burgers. Best eaten quickly, I wouldnt get it to go. Copious amount of fries even with a small order. It is a bit of a loud place if you sit inside.
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Antoinette Graham
My first time , great experience.......The service was excellent! And the burger, well, Im sad that its gone and I had a double! I will definitely eat there again.