Leeann Chin
| Address: | 7650 Hwy 55, Golden Valley, MN 55427, USA |
| Phone: | +1 763-541-9039 |
| Site: | leeannchin.com |
| Rating: | 3.4 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
Location
Photos 28
Reviews 16
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Tyler Halonen
Alright, I am impressed. Before you read, know that I am a lifelong Leann Chin fan (their frozen yogurt is unbelievable)--but had a different experience recently. I left a review here after a bad experience with the food (both myself and one other left feeling sick the day of and especially afterwards.). So, I figured I would send a message via the Leann Chin website just giving them a heads up that the food may have been a little out of quality (without knowing whether or not it actually was, just guessing based on our experience afterwards). I get a call from the Regional Directory of Leann Chin less than 4 hours after sending this in--thanking ME for sending a note in about the food quality. It wasnt a canned sales call, it was a genuine interest in whether or not myself and my partner were doing OK. In my opinion, THIS is how you do customer service. Im a pretty easy-going customer that is loyal when it comes to Chinese food (only eat here and one other place), but I am above and beyond blown away by the level of care Leann Chin puts in their customers. Todd explained that they were taking extra pre-caution to make sure this didnt happen again, which after talking to him I actually believe.. as crazy as it sounds. As a result of this, I went from a loyal customer to a raving fan. Nicely done. The best part? Not ONCE was I asked to leave a review anywhere. Very classy.
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Louis Thompson
On 8/18/17 I arrived at this Golden Valley location at 6:44 p.m. There was no one waiting. An employee with black hair was filling the future cookie bin. An Asian girl was behind the counter and begin cleaning up some spilled rice in the steam table. I guess I was a little surprised when she kept wiping the same spot had to 75 times, never looked and said just a minute or snything. Neither of these 2 worthless employees acknowledged a customer was waiting. After 5 minutes of watching her wipe the same spot and the other still filling the cookie bin I left. I do not think they really cared if they had a customer. It is obvious they hate their job. You hate your job that much LEAVE. And dont do a customer service job. Both need to be warned or fired for losing a customer that frequents the place but now after that may never go back. Went to Culvers in Golden Valley and had awesome service. Maybe their management can train the management at LeeAnn Chin how to treat and keep customers and hire quality employees With your poor service LeeAnn Chin good luck staying in business at that location. Customers should never put up with poor service
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Daniel Bailey
Just listened to the manager telling her staff that they shouldnt use a fresh/clean platter when bringing out a new batch of food but rather just keep adding to the same dish with old food in it, she seemed really excited about how this would "save energy washing dishes".
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Shefo M
Food was ok, some of it looked like it was sitting for a while, but they put out the house grilled chicken fresh , people were friendly too so i am giving them 3 stars
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Deasia Manning
Service was great but at then end i didnt know about the free wontons when i asked the boy rushed me. Felt like i wasnt worth his time
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Lance Mester
Disgusting. Every time I go in the foods been sitting around forever and they also have a black belt in hidden fees Kwan do.
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Francisco Sosa-Ruiz
Worse place I been to the food looked like its been sitting on display for over a week..what a waste of time & money..
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Adam
Got there when they opened, food seemed like it was sitting for quite a while. Food wasnt fresh. Very disappointed
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Shmoney Rico
The food was terrible i dont know why i went there i hate my life and now im depressed :(
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Cj Fredrickson
Made us fresh food before closing! Great service!
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Robert Faherty
Excellent customer service ! Thank you to Mickie !
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Dyvon Donabauer
great go there often love the food and the people
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daud diriye
Very bad attitude workers
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kirill syulyukov
Great place. Loved it
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Eric Jeffreys-Berns
Good comfort food.
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Bill Slack
Typical
