Address: | 20201-20265 Hall Rd, Macomb, MI 48044, USA |
Phone: | +1 586-741-5621 |
Site: | pizzahut.com |
Rating: | 3.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Rachel Ogg
Terrible service. We ordered pizza online at 5:25pm. The pick up time that generated was 5:50pm. We arrived at 5:50 and were told that or order would take another 20 minutes "or so". We finally got our order at 6:20. The lobby was packed with people who had been waiting - some for over an hour. Then the manager starts yelling at the employee working the counter. The whole lobby heard it. The poor employee started crying right there in front of everyone. I felt horrible for her. The food is standard Pizza Hut quality. The service was horrible.
LA
Lauren Nanney
I placed an order for delivery and i guess i accidentally put in my phone number wrong. I waited almost 2 hours and called the store. They said my order was cancelled because they thought it was a "prank order" because of the phone number. Why would i pay with a debit card if it was a prank order??? I have never had a good experience with this location. I placed an order for carry out a few months back and waited 45 mins in the store only to find out my order had been ready the entire time. Never got an apology. I wont ever order again.
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Jazz G.
the pizza barely had sauce, i asked for extra onions. seems as though they were thrown in at the last minute. the onions had a very funny texture like they were frozen or overcooked and then cooked again in the oven! the wings were soggy and nasty and sticky!! just not the same, $24 wasted!! way too expensive.
RI
Riley Smalarz
Lousy location every time you call its at least hour and a half to deliver. Just took me twenty minutes on hold to place my order. Told kids we are no longer ordering from here. There are enough other pizza places that are far more efficient and less expensive than this place.
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Dream Scape
Amazing quality here. They must have gotten a lot better since 2 years ago because Ive never had an issue with the service either. Theyre quick to serve and always have met the time generated online or beat it, and its always 15 mins.
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thom cook
They said earlier in the day that they would deliver to my address and when I got home I called and they said they couldnt I had all my dinner plans planned with them and then they said they could not deliver poor poor service
PH
Phil B
Tried this location for the first time the other night and it was good. Was greeted when I walked in and when I walked out. Will continue ordering from this location.
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Jessica Lynn
The Staff is Very friendly. 15 minute pick up times usually also. Pizza hut has the BEST hand tossed Crust EVERR♡♡♡
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Endymion, the Master of Memes
Forgot to add toppings I ordered. Expected me to still pay for toppings even though there were none. Scumbags.
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Timothy Spence
The last few times I have purchased from here they have forgotten something or gave me the wrong product.
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Bryan Hutchinson
Unorganized and horrible plus the website does not show any of the new pizzas advertised
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Stephen McCarthy
We have always thought the staff was friendly and the pizza was good.
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Al Clemons
Fast delivery and and easy to order online.
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K
Very friendly staff and great pizza!
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Tricee 2005
To bad they dont deliver
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Danny Alayan
Much food. Such wow!
AN
Andrew Halbert
Good pizza
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Central asian shepherd Alabai
Nice