Taco Bell
| Address: | 36439 26 Mile Rd, Lenox, MI 48048, USA |
| Phone: | +1 586-716-9346 |
| Site: | locations.tacobell.com |
| Rating: | 3 |
| Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–2:30AM 7AM–2:30AM 7AM–1AM |
Location
Photos 100
Reviews 16
RU
Ruth Straub
5/18/16 Just spent 35 minutes waiting in drive thru. Spent $16.30 for chips dumped upside down in my bag, nacho grande lid open and spilled in my bag, with cold cheese sauce. Didnt even receive my whole order, was shorted my taco supreme. Didnt give me a receipt. I called when I got home, asked for manager and talked to Taya said she was the manager, she was yelling at me over the phone! Said I was the only one who complained tonight and screamed over the phone that they are short staffed! I ordinary dont complain, but this taco bell should be shut down until they can find help or maybe the manager is the root of the problem! Not a good way to conduct yourself yelling at a customer, if your the manager. I just want what I paid for! Their is obviously a ongoing issue if you read all the reviews! Not after someones job, just would like to have quality food that I payed for with my hard earned money! I will be following up with the area coach as another taco bell referred me to ask for.
CU
Curtis Castle
Two bad experiences 1. 5/12 Im on lunch I went inside because drive through is packed. Waited 5 minutes before someone came to help.. I had to raise my hands and YELL repeatedly. Woman came over acted like I just walked in the door. I ordered a $5 combo. She gave me a #5 I just walked out. 2. 5/16 On lunch again I went through the drive through thus time despite how long the line was and they were fast except for I did not get what I ordered. I didnt realize this until I got back aty job. I called and spoke with the manager about both incidences and all I got was well I didnt bag it.... Youre the manager lady. I will never go here again. And I will be calling taco bells corporate office regarding this matter.
B
B Pruccoli
Just left there on 10/31, the retarded lady at them register could not comprehend English. After we ordered, it took 35 minutes to get our food, I check the Big Box, and everything but the taco was wrong, she took it back, and it came back 10 minutes later WRONG AGAIN! Finally after the third time, they got it right. The station where the napkins, sauce, etc. was filthy as hell. Crushed up mints, open sauce packets, and wrappers all over. I took my order to go cause I was now late, as we were on the road, I bite into my first burrito and it was cold, I started on my second, COLD!! Worst "Fast Food" trip Ive ever taken.
RO
Rodger Haley
Went there for dinner after grocery shopping cause who likes to cook after shopping. Ordered a 12 pack of tacos half nacho cheese half ranch 9 out of 12 taco didnt have that much of anything in them. She didnt ask if I wanted supreme or not the shells were all broken I mean all of them. The girl at the window acted like I was bugging her or just mad cause she had to do her job. Heaven forbid you have to work for your money Becky. I guess next time I will drive the extra 3 miles and goto the 23 mile store. Thanks for $29.00 of crap. I will be contacting corporate.
JA
Jake B
They will mess up your order. They will do it almost everytime. Even if you beg them to double check the order they will still mess it up. Its like a bad twilight zone episode. Im at the point now where I think they do it on purpose just to mess with me. Then when you call them to tell them that they forgot things in your order they will only replace the things they forgot which I already paid for. Nothing extra for the trouble. They refuse. Otherwise place is clean and food quality is good. But if you can, check your bag before you leave!!
AS
Ashley Sorensen
SLOWEST FAST FOOD PLACE IVE EVER BEEN TO IN MY LIFE!!! 30+ MINS BEFORE I GOT MY FOOD! I was watching the drive through to see how long it would take if I would have gone through the drive through... each person that sat at the window sat there for 19+ mins not including the time it took them to sit in the drive thru before they got to the window. I will never be back to this place again. TERRIBLE TERRIBLE TERRIBLE!!!! I will drive the extra 3 mins to the other taco bell and still get my food and get home faster then going to this taco bell.
JE
Jennifer Valls
The worst taco bell Ive ever been to. Long wait, the food was slopped together with barely any cheese. I ordered a grilled steak taco and they didnt even put tomatoes on it like its supposed to have. Every time I go there is ALWAYS something missing or wrong with my order. I will never recommend this Taco Bell to anyone. I will be taking a longer ride to Richmond Taco Bell from now on! So disappointed and discussed with this business! I love Taco Bell and I am a frequent buyer and I wouldnt waste my money on this place again.
AL
Alyssa Bartolotta
Very upset with the slow service. Each time I go there and get an actual meal they seem to take 20+ minutes. They even missed one of my friends orders while we were all waiting - moved right onto the next customer. Fixing this mistake took an additional ten minutes. This should be FAST food, not slow food.
LA
Lanzio Palombo
Twice when ive asked for coffee the same lady, Holly, has said sorry no coffee. Then another voice will say it is available. Tonight it was just holly and she refused to make coffee again. She couldnt tell me why she didnt have coffee or what the normal hours for coffee are. She is just a lazy worker.
GI
Gina Thomas
Waited 30 minutes in the drive through. 30 minutes! When I asked what was up the lady was rude and said they were busy, I only came to taco bell because I was crunched for time and my son was hungry, could have went to a restaurant. Busy or not, its FAST food...supposed to be fast.
CA
Catherine Hollis
It took forever to get our food there was one person in the back cooking and one person at the register and the window both there is at least 8 to 10 other people ahead of us and we were there for an hour not a good experience dont know if Ill go back to Taco Bell
SK
SkinnyTallTree McCook
This is the worst Taco Bell around! Never once have I received the right order. Always missing something or they give me something wrong. The food always looks thrown together. Staff is also usually short with you and rude! Wish I could give no stars!
BR
Bryan Kohler
Usually this TB isnt too bad, kinda slow for the most part but whatever. However theres been a few times where I get a pop and its just carbonated water because their employees NEVER bother to check the CO2 tanks.
AD
Adam Green
Very slow drive thru and Im there currently, at 1:45 am and theyve closed early. Even though time posted on window says they close at 2am and online said 2am. Workers inside, refusing to assist patrons.
DA
David Perlik
This Taco Bell has the worst service Ive had at a Taco Bell. Our Deal 4 was missing its Doritos and our drinks were only half full. Very disappointing visit.
JE
Jessica Lumley
Wish i could post a pic of my spicy potatoe soft taco paid extra for chesse and yeah ok it has less chesse then normal taco.... But yet they want 15 a hour
