Address: | 1229 Providence Rd, Whitinsville, MA 01588, USA |
Phone: | +1 508-234-5968 |
Site: | kingjaderestaurant.com |
Rating: | 4.1 |
Working: | 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM 12–10PM |
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A Private User
I had been a loyal customer there since my family moved to town a couple of years ago ordering food from them about twice a month. Last night I made an order that was far below satisfaction. They had put literally almost no meat in it, filling the rest of the container with veggies, and I didnt have enough food to feed my family. I called to ask for a refund or to make my meal again saying how I never complained and how I was a good customer so I hated to have to do this. My husband works in customer service so I literally never complain about anything. They refused to remake my food offering me only a 5 dollar refund, telling me that my request was ridiculous. They also told me I was lying about how much food they gave me. They didnt want to lose money by remaking my meal but they will be losing out on a lot more than that because I will never order from them again. I cant eat at a place that treats its customers so poorly. So the food is good but if something ever goes wrong, you are in trouble. Eat there is you are willing to make a gamble.
MA
Mao Nuon
This review is about a month or so late, however, I still vividly remember my experience with the guy, and the woman, behind the counter. I went to pick up my order and the guy asked me for my phone I repeatedly told him THREE times and he repeatedly kept asking until he finally got it. What ticked me was his tone. It extremely rude and when he finally located my order he slammed on the counter the walked away letting the woman at the register ring my order. I was going to say something to the rude bastard but decided to hold back....THESE PEOPLE NEED TO LEARN THEIR MANNERS AND CUSTOMER SERVICE SKILLS. A SIMPLE PLEASE AND THANK YOU GO ALONG TO GETTING REPEATED CUSTOMERS!! The food was mediocre, and of course leaked from his slamming on the counter I DEFINITELY will not order from this place ever again!
KH
Kham Inthirath
I havent been here in a few months because the food is not that good. I only come for the convenience, but rather go to King Jade II in Grafton. Fried Rice is a perfect indicator of how good an Asian restaurant will be, and they fail each time I have gone (over 6 times). I have never tried the sushi or drinks, but when an important compliment dish like fried rice is drie and taste old, it is a let down for the whole meal and experience. The other staple dishes like chicken fingers, chicken and broccoli or boneless spareibs or OK, not the best.
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Brenda Quinones
well,, today was my last time at this place... the food is good but the service sucks... got home again without food that i ordered and PAYED FOR... i called them and was told that they didnt charge me for it ,,, BULLSHIT,,, i placed the order and the girl said it back to me.... i paid and waited for the order,,, got home to find not everything was in the bag... not the first time but its my last,,,,,,,
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Robert Miller
Best Chinese food in the area! The restaurants dining area is small so I usually order takeout. Most of the time takeout orders take between 15 and 20 minutes although they do tend to get busier on weekend nights. The parking lot directly in front of the restaurant is small but the lot is right next to a grocery store lot which is huge. King Jade is the only Chinese food Ill order anymore.
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Christopher Kowalski
Was there for lunch today. If you havent been in a while, its time to go back. They have completely remodeled the interior. In addition, the quality of the food is now excellent. Had the lunch specials with a group of co-workers and each plate looked like a work of art. Veggie delight, white rice w egg roll, $6.95. Cant beat it. Plus their wonton soup is apparently the best around.
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A Private User
The service was friendly, & very fast. And the food was great, hot, and it had plenty of meat in it. I was extremely satisfied & will be going back there on a monthly basis. I just loved it, & I cant believe Ive lived only two miles away from King Jade for almost 5 years & didnt even know they delivered!!! Even better. The Pad Thai was great too.
CA
Cameron Howe
One of the best Chinese food places in the area. A bit pricey compared to the Autumn Garden in Uxbridge, Hot wok in Douglas, or the Family Wok right up the road on 122 in Rockdale, but their quality of food surpasses all of these places. A wide delivery radius means wherever you are in South Central Mass. King Jade will surely deliver to you!
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Linda Quitadamo
This was my absolute favorite Chinese Restaurant, for several months I had to have the amazing egg rolls and beef teriyaki at least twice a week. Then something changed. I dont know if it is new cooks, or new food products, but in the last month, the food has become absolutely pedestrian and not very good Very disappointing.
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Jon Mongeau
Ate in a parking lot on a motorcycle do to some twit at front desk telling me I had to take to go even though I pointed out he had plenty of people eating in his place....forced to eat like animal in parking lot instead of being informed dinning room was closed at point of purchase never again will I visit.
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Julie Pelletier
Never come here again poor service and they treat their customers like crap know what you like to drink cause they wont change it they make a stink about it the way I see it if your paying for it then you should be able to change it for something you like !!
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Wendy Myhill
The food is alright. The best stuff Ive tried is their beef terriaki. They used to have awesome orange chicken but lately its been more breading than chicken and same goes for the chicken fingers.
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Kristin Reeves-Hall
Fantastic sushi, great Chinese food (not greasy and amazingly flavored) the staff has always been kind (been there to eat over 20 times), and even delivery is excellent. Great job King Jade.
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nathan r
Guy who takes the orders is always rude and short with people. Forgets to put things in the bag often. Food is inconsisten and mediocre at best. Sadly, the alchohol keeps this place running.
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David Jacques
Great place to sit down and enjoy a drink or meal. Since they remodeled they have sitting room at the bar. So it is nice to sit as nd enjoy a meal and drink.
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A Private User
Great place to get a new years eve feast but i recommend you get it the day before and reheat to avoid the HUGE crowd on new years eve. 8-)
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Naren Majeti
Ok Chinese food that usually sends menus to my house once a month. Hadnt gone in seven years but would like to come back.
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Allysa Read
king jade is the king of Chinese food. what other Chinese restaurant around here puts fried egg in the pork fried rice?
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Giselle Rodriguez
Its good always deliver fast .. the prices are a bit high though but the food is better than any other place near me!
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A Private User
Good! It was good. Nothing spectacular, but its fairly priced with some good combo meals. It was good. I liked it.
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Lisa Randolph
This place has the besssst tastiest food I eat from there often and I will recommend it to everyone I know.
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Eric Badeau
Best Chinese food around. Its a little experience but you get what you pay for. Love this place
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T1MEKilla
Best Chinese in town for the price. Lots of other options as well. Love the combo specials.