Address: | 535 Chickering Rd, North Andover, MA 01845, USA |
Phone: | +1 978-682-0088 |
Site: | pizzafactoryna.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–9PM |
KA
katiedoray
Accidentally ordered from this location when we meant to order from a different pizza factory. We told them the address, and there was no issue. They did NOT tell us they could not deliver to our location. We had to call them back to let them know it was the wrong location.... because the driver called stating they could not find our address. Whoever spoke on the phone was rude, degrading and unprofessional and just handed the phone to someone else. Spoke to the manager who was also rude and unprofessional saying he would not give a refund and hung up on us!! We had to keep calling back! Avoid this place if you are looking for a respectful establishment to get your food. These people have no idea how to run a business based off customer service. Nasty!
KR
Kristina Dumas
The customer service with the manager, trying to resolve a mistake on THEIR end was a disappointing and unprofessional experience. I can NOT believe this man thought it was ok to speak to a customer the way he did. He definitely should not have the position as a manager seeing as he is not qualified for the customer service needed in the pizza/food business. I really hope someone p*sses in your cereal tomorrow sir, youre well deserving!
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Stacey Campbell
Absolute best pizza on the north shore! Steak tips are fantastic and everything is fresh, from the creative salads to the delicious wraps. The kitchen and store front are kept clean and immaculate and the owners and staff give great customer service. If I could have given this restaurant 10 stars, I would have!
JA
Jay Mang
The food is very inconsistent. I usually order the same things and some days its delicious and other days its repulsive. It must be because theres a new cook every time I walk in the place. I dont think the help wanted sign has ever been taken off the window.
A
A Private User
Equally delicious roast beef as Harrisons for a lower price and available in sub or wrap too. Decent bar style pizza and excellent hot/cold subs and calzones.
BR
Brendon Lynch
Never had a bad experience here. Food has always been delicious be it the pizza, subs, chicken fingers, even the pasta dinners are great.
PA
Patrick Baird
Order over 70 dollars worth of food. Didnt get bread utensils or condiments. Good over priced and horrible! Never again
TH
Thos Cochrane
Quick and reasonably priced. The crust is the spongier Greek style, which I dont love, but the sauce is very tasty.
CO
Colin Farragher
I love there subs and pizza and theyre never late on delivering. . Atleast for me
AY
Ayhan Yalcin
I love their calzones, specially steak bomb, little bit greasy but delicious.
CO
CoachGuilmet
My kids love the pizza & chicken tenders. I love their wraps.
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Stewart Allen
Go to Sals across the street for pizza. Subs are ok
RO
Robert Durney
Great take out menu, food is always well prepared
MO
Moni Harmon
Ordered a giant meat lovers it was amazing
DA
Danielle Simard
Very clean. Nice people. Good pizza.
SE
Sergey Bebenin
Decent food. Great onion rings
AN
Anthony Gesamondo
Overpriced, typical sub shop.
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James Knox
Subs are exceptional!
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Jordan Garcia
Slices are bomb
RE
reed shop
great stuff
WA
Wally Foote
Over price
JO
Johanna P
Good!!!!
JE
Jennifer Toomey
No