Address: | 5 Electric Ave, Lunenburg, MA 01462, USA |
Phone: | +1 978-582-0888 |
Site: | asian-imperial.com |
Rating: | 4.3 |
Working: | 11:15AM–10:30PM 11:15AM–10:30PM 11:15AM–10:30PM 11:15AM–10:30PM 11:15AM–11:30PM 11:15AM–11:30PM 12–9:30PM |
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Chabar Duangsay
Nice to know that my negative review was deleted. So here we go again. Food was good. Im a regular customer so service isnt usually a problem. But that night, our waitress was extremely rude towards the end of our meal. She handed us the check and says a minute later, "hey, do you mind paying." I came with 3 other people so we were trying to split the check amongst ourselves because the bill was pretty big. She kept coming to the table and rolled her eyes when we werent ready. Then we saw her openly point her finger at us from across the room, complaining about us to her co-workers with an ugly expression plastered on her face. We had the check for less than 5 minutes! As soon as she saw us pull out cash, she comes back to the table WITH HER COAT on and asks, "done yet?" I would have tipped her well over 20% if she just kept her bad attitude in check. I talked to one of the people I believed to be one of the managers up front about her rudeness. He apologized and told me not to ask for her when I come back next time. That perhaps she was in a rush to catch her train back home to Boston. Okay? That doesnt make up for her rude and disrespectful attitude. They should fire people like that. And I dont feel like going back to a place that supports that kind of service to their customers.
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Jobe Diagne
....Im very disappointed in Asian Imperial. My wife and I ordered food this evening so we can hang out and watch some football. An hour after calling our food shows up absolutely cold. We call to let them know they delivered us cold food. The manager had the nerve to ask....cant you just warm them up? When we told them yes but I paid for warm food and we should be compensated he proceeds to tell us....bring them back to us tomorrow and we will refund your money. WHAT....EXCUSE ME!!! So I cant eat because you need me to bring food back to you so you know I didnt eat any of it...in order to get compensated....Bullshit! Unfortunately....I will never have food from this place again! It sucks for them because they will lose us as customers as we eat there once or twice a month. I will not be treated poorly by these people....
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Shaquille Bent
I order the General Gao chicken with rice and I was very satisfied with my meal. It was delicious, hot and tasted fresh! The chicken was made well because Ive ordered the same thing from other restaurants and the chicken would have a lot of coating which is disgusting. We also a scorpion bowl and it was quite strong and good enough for the 3 of us. It was my first time trying it and I underestimated it, especially after the shot of bacardi 151 in the middle of the bowl haha. The location was sort of in the middle of no where but prices are reasonable and service was great, so I would come back.
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Al
Had a very poor take out experience a while back. Called in a take out order. When I went to pay for it, their computer system crashed and could not take payment. I was made to wait some 40 minutes before they realized they could write down my debit card number to make payment when their system came back on. I left there with barely warm food, no apology or discount. Why didnt they offer to remake the food. Had to reheat the food at home, which made it lousy. I will never revisit Asian Imperial. Try Gold Bowl, best food around and the Crab Rangoons are so so good.
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Hennsly Louis
Terrible!!! Ordered from this place spent $40 and tipped the driver only if I knew what I was getting I wouldve canceled the order or just not receive the delivery from the guy in the first place! In addition im disgusted by the customer service the young girl was giving me and after I called stating that I didnt receive atleast one napkin OR anything to eat the food with I was brushed off. Never again will I order from this place & not sure if I really ever want to order from this area as well.
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Russell Poirier
Best Chinese restaurant in the county, hands down. Fantastic food, great sushi, great service, and though I havent had one, I hear the cocktails are good too. Only downside is the difficulty parking on busy dinner nights, but its worth it to eat in rather than takeout. Ive been a regular customer since the old location. I started coming for lunch with friends when I was a student at FSU and we would all order the General Gaos chicken every time. Ive since tried most of the menu and its all good.
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Deborah Cherrier
After Asking For The Best Chinese Restaurant To Eat , Several Facebook Friends Said," Go To Asian Imperial"! My Boyfriend And I Went There Tonight For Chinese Food! We Were Waited On In A Timely Fashion, Our Waiter Was A Very Nice Man Who Provided Us With Outstanding Service, The Food Arrived Hot, Fresh and Very Quickly! The Food and The Ambience Was Fantastic!! Whenever We Are Craving Chinese Food, Asian Imperial Will Be Our "Go To Place"!! Great Experience, We Will Be Back!!!❤
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Amy Guthrie
Definitely get a designated driver and have the Mai Tai or bring a friend/loved one and enjoy the scorpion bowl. We had a friends birthday celebration there and they gave us the back room....we were kind of rowdy and no one minded much as it was later on a weeknight. Orange crispy beef and peking raviolis were amazing!! We had lots of delicious food and were served by friendly staff. Everything was clean and great. give it a try!
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Amy Campbell
Delivered partial order only, though we paid in full. Called and the woman told us that they were too busy and would not be delivering the remainder of the order. Then the delivery guy came back with the rest of the order. The woman from the restaurant called again and said the delivery guy would bring the remainder of the order and a $20 gift card. No gift card. Lame.
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Matthew Fiorentino
Absolutely the best Chinese food around. Everything is so fresh and tasty - the biggest downside to eating here is that youll never want to eat at a different Chinese food restaurant again! Prices are reasonable, and the portions are quite good as well. A perfect-scoring restaurant!
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Chaoy
The staff there is horrible, sushi taste good, food is decent. Waited by the door for 10 min trying to get served, but everybody who came in after me was getting served before me. Im a regular customer there, but this just turned me off from ever wanting to go back there.
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death_inside _horror
Its a great place to go for dinner or lunch. I personally prefer lunch, as thats when its less crowded. Its very popular, and consistently full for dinner. Id definitely recommend to friends. The General Gaus is wonderful, but be prepared to eat a lot.
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Syd Hudson
Our server Matt was very nice and was very understanding of my gluten allergy. He got everything to table in decent amount of time and was always asking if we needed anything else. Also the food was amazing 10/10 would recommend.
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Bronx Blogger
Wonderful experience, you have the option of ordering Chinese or Japanese food. Really good food and great service. If you like a good drink, do not hesitate to try out the Scorpion Bowl! Its perfect for sharing because its huge.