Address: | 343 Smallwood Dr, Waldorf, MD 20602, USA |
Phone: | +1 301-645-0888 |
Site: | beijingchinesewaldorf.com |
Rating: | 2.9 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11:30PM 11AM–11:30PM 12–10PM |
MA
Mandy Estevez
Well... I normally dont leave reviews unless the service was incredible or incredibly awful.... This one is the latter.... Despite other reviews, my husband and I placed an order for delivery. It took over an hour to come and was missing a few things. When we called to let them know (as we did not inspect it before the driver left), the person on the phone had the AUDACITY to ask me if I could just get it next time!!! Next time?! As if there would be a next time! AND I ALREADY PAID FOR IT!!! After some arguing, they returned and dropped off ONE of the missing items in about 20 minutes (way better timing than the original order) BUT where was the rest of it?! I didnt even bother calling again. I DO NOT reccommend them based solely on piss poor customer service! Their food was OK. Hunan Star in LaPlata is better, but Bejing was not terrible. Service was the absolute WORST I had ever had from anywhere in my life! STAY AWAY!!! Just drive down to LaPlata and save yourself attitudes, arguments, and lost money!
KA
Kailan Butler
DONT EVER ORDER FROM HERE- Im new to the area. I was looking for a good Chinese restaurant. I found this location and decided to give it a try. Placed my order over the phone for delivery. I was told that it would take 55 minutes which is not exactly fast service but I decided to wait. An hour passed and I called back about my order and was told by a rude woman that they called my number "many times" and I didnt answer. However, she didnt ask for my number before (I guess they used caller ID) and was calling the WRONG number the entire time. I asked her how long it would be until the order would be brought back and she rudely said, 30 minutes! I told her that I was not happy about that and she did not apologize for HER MISTAKE. Rudely, she asked if I wanted to cancel or keep the order. I told her I was canceling. I do not recommend ordering from this place. They do not value their customers.
IS
isaac gomez
My experience was terrible and I regret giving them another chance. I ordered a chow mein and received something other than what I requested. They argued with me over the phone and then in person. In short the food is average at Best, and the service leaves much to be desired. The straw that broke the proverbial camels back was the terrible way they handled the problem and utter disrespect of the cashier. Dont waste your time, there are better Chinese restaurants around.
CH
Christopher Goodwin
Please dont waste youre hard earned money here.. Today is 02/04/2017... I ordered a three piece chicken wing combo for my son... And a singapore mei fun for myself... I found a staple in my food. I called and spoke with some random guy that presented himself as the manager... I made him aware of the issue and he completely blew me off... Im not the one who will argue... I will be contacting the necessary food and health departments and bring them up to speed...
MA
Marguerite Bruce
There is a thief working here! I used my credit card to order a take out delivery and on the same day 5 minutes later a charge of $230 from one of their employees who is no longer there and they dont feel they are responsible for the return of my monies!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They will NEVER GET MY BUSINESS AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The food used to be good and the service used to be good but NOT anymore!
ER
Erica Mathiesen
NASTY! Ive ate at the one on Mattawoman once and it was ok. I was on Smallwood and decided to stop here. The General Tso was the spicest Ive had in a long time but it had an under lying bad taste. The egg rolls also had a bad taste, kind of like it was spoiled (not sure how thats possible; there were also chunks of some kind of meat). The only thing eatable was the fried rice. Everything else I took one bite and threw away.
JA
Jasmine Williamson
Service was horrible. Ive been eating here for a while and never have been treated this way. Very rude on the phone. This will be my last time ording here. Sorry you lost buisness.
MI
Mike Lohman
Always Awesome .. I get the Steak n Cheese lunch special . An mix it up with side Rice . Welcoming. Kind an Curteous . Ning is Great Always remembers what I want ..
CH
Chalk and Plates
Ordered a shrimp Yat and orange chicken, was nothing special. No complaints. Actually going back tonight.. staff was very nice.
MA
Margo Alam
Dont judge based on location and stripmall aesthetics. They sell delicious, fresh food. Amazing egg rolls!
RJ
RJ Moore
Have been eating here for years. Food is always good and made fresh. Service is always great.
MA
Martin Hyson
Last resort for Chinese food. Just about every other place in the area is better.
JO
Jonathan Johnson
Great food!!! Delivery is always prompt with great service.
A
A Private User
I have always loved the food here.
ME
Melvin Powell
The best wings outside of DC
NI
Ninotchka Haynes
Best food ever