Pizza Hut
| Address: | 9899 Main St, Damascus, MD 20872, USA |
| Phone: | +1 301-253-7100 |
| Site: | pizzahut.com |
| Rating: | 2.8 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 9
Reviews 12
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A Private User
Gotta agree with John on a few topics. on 1 occasion when I asked for a pizza well done, it was barely cooked enough to eat, let alone well done. the other day I called again for delivery as it has been 6 months since Ive ordered last. it was a non football season monday night at 7 pm, and I was told delivery time was at least an hour and a half!! On a MONDAY NIGHT! Not a Saturday. I do not hold the employees there responsible for that I think that is the managers fault for not having enough delivery people, and I dont want to hear someone missed 2 day or that day, because this is the third time Ive called delivery, and been told at minimum that long. needless to say I did not place the order! dominos had my pizza to my house in 39 minutes!
JO
Joseph Ng
Horrible. Over an hour and a half wait for cold pizza. When we called the store to ask what was going on the shift manager was thoroughly unhelpful, rude, and disrespectful. He had the audacity to mock the fact that I have also worked customer service, as I was trying to level with him. The customer service was unacceptable. When I asked for the managers number, the shift manager gave me the wrong number. Luckily I called back when the pizza arrived and spoke with the manager who was polite and tried to remedy the situation. I asked for an apology from the shift manager who was insincere and hung up on me.
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A Private User
We have always used the Dominos on Ridge Road, but thought we would give Pizza Hut a try. I ordered a large "EDGE" with "the Works" and black olives...a pretty standard order I would think. Delivery was to be in 35 minutes. 60 minutes later, I received a luke warm pizza with nothing but black olives. I called to complain and was told "I will see if I can get a delivery guy to bring you out the right pizza" That was over an hour ago again. Now it is nearing 9:30PM and I am probably going to bed without any dinner.
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A Private User
The second to last time I ordered from the Damascus Pizza Hut, they got the order wrong and made me go back to the store to get the correct pizza. The last time, and I do mean LAST time, once they answered the phone it would have been a two hour delivery time. It was a Tuesday night. This is how they make a living, isnt it?
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Robert Bastian
The worst pizza we have ever eaten (carry-out). The crust was bigger than the toppings and the sausage tasted freezer burned. Please avoid. Picture of pizza provided.
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A Private User
Great service and best of all GREAT DRIVERS! Go Team!! I might be biased, but the service and delivery time have improved greatly. Give us a chance, please?
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Mary Selvadoss
Easy to order and always ready in time and they always have good deals . Spicy wings are great for a weekend get together.
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David Dibert
Carry out and delivery only, no eat-in. The pizza has always been as expected.
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Chris Burdette
Consistent good pan pizza. I always ask for a little extra sauce.
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zhihao lin
thank you for the frozen pizza and 3hr delive
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Ms. Don Chantel
Always fast, friendly & professional
KA
Karen Shimp
What you expect
