Address: | 5860 Baltimore National Pike, Catonsville, MD 21228, USA |
Phone: | +1 410-455-9187 |
Site: | pandaexpress.com |
Rating: | 3.9 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 11AM–9PM |
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A Private User
Let me start by saying I loved panda express food! the Bejing beef is my favorite menu item. The last 2 times that I have been have been later in the evening usually around 9.( This time is 30mins until closing). During these times the staff was AWFULL! we were not greeted when we entered no "Can I help you? NOTHING!! she stood with the styrophome container waiting for me to speak. I asked for a large Bejing Beef and she said " We dont have enough for a large, do want a small?" In my opinion 30mins before closing is enough time where you should still be making food. All of the chairs were pushed out of place and away from the tables to suggest you could not sit down. When we found 1 table that still had chairs pushed to it the person cleaning yelled across the room " We close in 20 mins u cant sit there".. This is not to say the establishment is bad, but the service after a certian hour is terrible. The staff should know that just because you close at 9:30 does not mean that you would be leaving at 9:30. As a person who has worked fast food I know this. I would ususally go to this location about 5 times a month. Now im more inclined to go to a location which is more than 30mins away just to get better service. Overall The little bit of food i could get was excellent, but the service terrible!
A
A Private User
Let me start by saying I loved panda express food! the Bejing beef is my favorite menu item. The last 2 times that I have been have been later in the evening usually around 9.( This time is 30mins until closing). During these times the staff was AWFULL! we were not greeted when we entered no "Can I help you? NOTHING!! she stood with the styrophome container waiting for me to speak. I asked for a large Bejing Beef and she said " We dont have enough for a large, do want a small?" In my opinion 30mins before closing is enough time where you should still be making food. All of the chairs were pushed out of place and away from the tables to suggest you could not sit down. When we found 1 table that still had chairs pushed to it the person cleaning yelled across the room " We close in 20 mins u cant sit there".. This is not to say the establishment is bad, but the service after a certian hour is terrible. The staff should know that just because you close at 9:30 does not mean that you would be leaving at 9:30. As a person who has worked fast food I know this. I would ususally go to this location about 5 times a month. Now im more inclined to go to a location which is more than 30mins away just to get better service. Overall The little bit of food i could get was excellent, but the service terrible!
MO
Morton Fox
This Panda Express is in a small row of stores in front of a larger shopping center. Parking is abundant and the shopping center itself is near an interchange and easy to get to from I-695. Im not a fan of this older Panda Express interior design because there arent any booths and the 4-seater tables are all strangely separated down the middle. I worried about things falling through the gap the whole time I was there. That aside, the restaurant and the restroom seemed to be pretty clean overall. The only maintenance issue was one broken table. I thought service at this location was pretty good. Unlike many other Panda Express locations, the staff was proactive in offering samples. The food trays were mostly full, except for a few items, so the cooks did keep up with customer demand. Portion sizes and pricing were acceptable. As for the food itself, think mall food court Chinese brought to a standalone restaurant format. However, it is quite consistent from location to location, so you know what youre getting.
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Lin Naing
I typically frown at Americanized Chinese food, in fact I try to avoid eating any if possible. But I have to admit that I really like going to Panda Express. I guess you can call it comfort food for me, their food is cheap, tasty and best of all, I can just drop by, grab a box to go in 5 minutes. I have been coming here for close to 8 years, they have been consistently good. I know I will continue to come here for many more.
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Kirk Cummings
Do not waste your time. This place has gone down hill. I recently spent twenty minutes there and it was like watching monkeys making love to a footballs. They messed up everyones orders with one guy getting so mad he left without getting any food. I tried to be patient. I had ordered two cream cheese rangoons when I got there, because there were none, and guess what, THEY GAVE THEM TO SOMEONE ELSE! Never going back...........
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dadivinechena05
Cyncere, one the associates, provided us with excellent customer service. It was a speedy checkout and she even checked on us as we dined in. She even asked how it was afterwards.We came in are 8pm and there was quite a line. They had a great rotation of fresh good. Clean atmosphere as well.
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Kelvin Reeves
1st time eating here today..super delicious everything was fresh... I definitely will be back hopefully around the same time 2pm....well here again a month later for the 2x and its delicious as the last time 11am
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Lewis Kerney
The staff is very friendly and fast. I make multiple purchases every week. The only location to provide great service is on Baltimore National Pike. Karen and Ricardo are the best.
OK
Okey Mba
The atmosphere was cozy and the good was nice. Polite staff too. A good place to eat something other than a burger/pizza/sandwich in this America
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Muhammad Javed
This place will do it right 90% of the time, just try to avoid going there before they close, always seem to be in a rush to get you out.
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Brian Eggleston
Good food for cheap. My only complaint is that the amount you get is determined by the server you have that day, so its inconsistent.
MI
mike theo
Very hot inside during the summer, they need to turn the air up so their employees arent sweating all over the food.
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Edward Williams
I have never received anything but amazing food and service wherever Ive been. Long live Panda Express!
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Khaldoun AlGhatrif
Pepsi was the only tasty thing we had there , They should work hard on food taste and customer service.
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Braeden Sadler
The employees were patient and kind when I got a little confused by the menu. Delicious food!
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Robert Lewis
Havent eaten at Panda Express in such a long time. Am quite impressed n food r pretty good.
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Scott Haskins
very rarely offered a sample never asked eat in or take out. food is always excellent.
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K S Marlow
Always freshly prepared & tasty. Service at this location is really friendly & helpful.
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Evan Gottlieb
Food was cold. Worst egg roll I ever tasted. Threw out more than I ate was sold bad.
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Kawana Johnson
Taste good friendly servers helpful so I get what u want so spending too much.
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Michael Kyler
Great tasting food served really quickly.... Noe Noe is very kind as well.
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Shane Kazmi
This panda is always clean and food is fresh. Great service line moves fast.
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stephanie stancil
Great food. A little pricy then ur average Chinese shop but its very clean.
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Gregory Walker, Jr.
They dbl chop my teriyaki and gimme xtra sauce...latinas con culos buenas
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A Private User
Had a great family day, but I dont know how large families afford it
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Rassa h
Not as good as a real Chinese carryout, but decent for the speed.