On The Border Mexican Grill & Cantina
| Address: | 3803 Boston St, Baltimore, MD 21224, USA |
| Phone: | +1 667-401-1763 |
| Site: | ontheborder.com |
| Rating: | 3.7 |
| Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
Location
Photos 100
Reviews 19
AN
Anon Jones
Came for lunch with 2 other people. It took 30 minutes just to get drinks. They came watered down and the extra "meltdown" tequila they gave us was the wrong type of tequila - dark brown, so it turned the margaritas a nasty color. Tasted awful. We did eventually get new drinks at no additional charge. After approximately 45 minutes (and still no food), we asked if we could have our food to go. Food finally arrived after about an hour. Waitress delivered it to the table and took our check, saying she was going to comp the food. We waited several more minutes for the new check, then finally went to find the waitress. The check had been decreased in amount by approximately $4. She denied saying she was going to comp the food. Got back home to eat the food and found they didnt even give us the right order. Ordered 2 quesadillas - one chicken fajita style minus the onions and one brisket - both were fajita style chicken; both had onions! Also no utensils or napkins!!! I would say this was a fluke, but this is the 3rd bad experience Ive had at this place. STEER CLEAR!
EM
Emmett Carolan
Took over an hour to get our food and never got a second drink refill. Honestly I dont complain often or find bad in everything at a restaurant and this place was horrible. Dirty table, dirty floors and one of the worst servers I have ever had. I used to eat out everyday and I can only think of a few times in over 30 years of experience that Ive been as upset as I was eating here. I should.have known when the place was nearly empty and the surrounding restaurants were packed. Unless something changes this place will be out of business soon. For a nation chain there is obviously no oversight from upper managment.
JA
JAB JAB
OTB Bar service sucks! Bartender doesnt greet customers or try 2 engage them. Place was empty. I can see why. Shes Not customer service oriented. She must b having her child very soon. This could explain her downright rude behavior. Something tells me, she must Hate her job. Guess what? I hate being her customer. It works both ways! I can have this experience getting my lip waxed. I just don like having a painful dining experience & paying for poor treatment. Unfortunately, I did. I learned my lesson & wont do it again!!
MR
Mr E d8
Great salsa, chips were too thick and stale plus they should have been heated. Enchiladas were good the first time I ordered them here, but the last 2 times they just threw some ground beef in a floor tortilla and microwaved them and were barely like warm. The only reason I have them a second chance is they are one of the few places that give black beans as an option to refried beans. The black beans were good. The wait staff was ok even though they used to be way better, your mileage may vary as everyone has an off day.
RO
Roger Sanders
Its good food. Prices are reasonable. The server we had is pretty nice but could be nicer. The forgot to bring my sampler. But all in all good food and place to eat. The beef meat tacos are excellent and three will fill you good. Lol their black beans. All the food is good except on the sampler there is a few tortilla chips with cheese and beef on them well the beef that they use for them is very fatty and gristly it was nasty they really need to take care of that immediately because thats a big part of the sampler
BR
Brandan Bryan
Terrible service! Im on crutches and waiting to place my take-out order. The manager gave me a menu and disappeared. Three waitresses passed me by looking at the ground as I attempted to make eye contact to place my order until one verbally signalled to another that I needed assistance. If the food is as bad as the service I wont bother updating from one star....and you as me to walk to the register to pay??? HOW SWAY???
AL
Alyssa Kosmides
I generally like On the Border for their dependable good food and good prices. Ive been to this location twice and have felt both times that the service was slow. I ordered a drink and didnt find out until after my food arrived that they couldnt even make it because they were out of one of the ingredients. The space is open and often loud.
JU
Juan Lopez
man this place is disgusting, I just went with my co-workers they took a very long time we end up take it to go, come back to the office and all the food was raw... that right... raw, never see anything like this. we couldnt eat the food I waste 30$ to put the food on the trash bin...
JA
Jacob Frederick
The wait staff was kind and attentive. The food though was very heavily salted. The chicken however wasnt seasoned, just overcooked chicken. The queso was good, but the chips were inedible because of the salt. Id come back to try again, but I wouldnt go out of my way to eat here.
NA
Nathan George Philgreen
Pretty standard Americanized Mexican style food here. Food is good but nothing special. The draw here is that they have a special food deal every evening during the week (Taco Tuesday is the only one I can recall at the moment). But you know what I mean. They have a bar as well.
SE
Sean O
Im not a huge fan of chains, given all the great local bars, but they do a pretty good job. If you like margaritas they have some great choices. As for the beer, the on tap leaves more to be desired. Ive always liked the food, never had a bad experience overall.
FR
Frank McNew Jr
Service was VERY slow. 10 min to get drinks after being seated. Food was twice as long. Overall the food was ok, but for the price Im unsure if we would dine here again. If the service would have been more quick and efficient, it would be a better place to eat.
MI
Michael Peck
I come to this restaurant a lot and service is Always Great and food was Always The Bomb Until they change the way the serve your fajita shells. Who Ever Came Up with this Idea is OUT OF HI/ HER MIND. May have to stop eating fajitas till you Fix This!!!!!!!!!!
LA
lakeysha ramseur
Horrible. Changed wait time from 30 mins to 1 hr without informing waiting guest. Said that the waitresses were overwhelmed and couldnt keep up so they werent seating anyone. Sat at the bar and was completely skipped over. First and LAST time.
LA
Laconya George
Me and my hubby went here for the 1st time together and had a blast our server was Jordon and he was very patient with us it took us forever to order but he never said a word he just waited and I thank him for that love this place
MI
Michael Marshall
Service is always pretty quick for me. Good food with reasonable prices. Never had a problem with my order and never left hungry. Nice to be able to sit outside and eat during the summer.
ST
steve Finn
Beer was ice cold and the food was perfect. Service was great even for there only being a few servers working but they helped each other out and we never waited any extra time for anything.
TO
Tony Wang
All you can eat enchiladas on Monday at a great deal, but it takes so long for the enchiladas to come out of the kitchen by the time youve ordered your second youre too tired of waiting.
DO
Douglas Mosier
Service was a little slow. Hostess didnt tell the server we were seated. It wasnt busy. Salmon BBQ was okay. Only hot food were the fajitas. Borderita was bland no pucker or punch.
