Pizza Hut
| Address: | 185 S Main St, Versailles, KY 40383, USA |
| Phone: | +1 859-873-1111 |
| Site: | pizzahut.com |
| Rating: | 2.6 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–12AM 11AM–12AM 12–10PM |
Location
Photos 4
Reviews 19
AA
Aaron Blevins
Somehow this store is in my delivery range, which usually ends up with ridiculous waits for a delivery, 1 hour and 45 (after being told 45), wrong orders etc. I havent ordered in over two years as I take my business to Dominos or Jets. Today I ordered a stuffed crust, extra pepperoni, bacon, and cheddar cheese crust. Wife picked it up brought it home, it only had regular pepperonis, nothing else. I called, was offered 10 dollar credit, then the manager (Holly) said no I put bacon on it, only give him 4. I lost it. There was no bacon. So I drove all the way up there and asked her to show me the bacon. She only offered to remake it, and me wait another 20 mins. I asked for my money, this is why I take my business elsewhere. This is insane that she called me a liar and lack of empathy for putting me through this over a pizza. The lack of customer care is clear, and the reviews and health score of 94 reflect there lack of management. My time and business will continue to go to Jets and Dominos.
AL
Alena Korchuk
I ordered hand tossed crust and they ran out so they decided to give me thin crust and not tell me. Like no… your supposed to call and tell me that youre giving me the crust I didnt order. I wouldve canceled the order if I knew. Thats not all, the pizza was undercooked and the cheese pizza had no sauce!! How am I supposed to eat a sauceless pizza!!! Oh and I called to complain and they asked me to bring the pizza back to make sure Im not lying. Like I have nothing better to do and call yall and complain... Horrible customer service. Papa johns all the way! Yall done messed up...
KA
Kay Hitzler
Order 2 medium pizzas and wings online. They delivered the pizzas but forgot the wings. We paid for the full order, asked where our wings were and then the delivery guy asked us if we wanted him to go and get them still. 25 minutes pass and I call the store and they say it will be an hour and 30 minutes before they can deliver the remainder of the order. I got slightly frustrated but said okay. Then all of a sudden she said itll just be fifteen minutes. I think well just order elsewhere from now on.
DI
dina havula
I ordered a hand tossed cheese pizza with white sauce. My pizza had NO SAUCE just cheese! It was UNDER COOKED! And it was a thin crust pizza instead of a hand tossed pizza! This is NOT the first time this has happened! When I called their customer service they werent able to help, but asked to come back and show them the pizza! What kind of service is this? I have never had a problem with PAPA JOHNS! They have amazing customer service and pizza! Never having Pizza Hut ever again!
HA
Hanna Thueson
Ordered online, pizza was over 20 minutes late. This would have been ok, but there was a lack of communication between the driver and store. I was told that I would be refunded using a code the driver would give me, and she had no idea what I was talking about. The pizza I got was lukewarm at best, and no refund was given.
KA
katichka93
Ordered hand tossed pizza, got thin crust. Pizza was also not fully baked and cheese pizza was missing the sauce. When we called to complain, they didnt do much to help us. Papa johns all the way. Their customer service is much better. So is their pizza
CR
Crystabella Rader
Really rude the employee didnt know what he was doing and put me on hold for 5 mins then hung up called again the girl had me on hold for another 5 mins and she was rude and the delivery guy was really disrespectful
AB
Abigail Hines
i got the Alfredo pasta and omg it was great but could u make it a little less greasy.
MA
Marty Steigmeyer
Workers were very kind and easy going. Pizzas were perfect and on time.
A
A Private User
I was really surprised at how friendly everyone was at this Pizza Hut.
LU
lu johnson
We always pick ours up. Always just the way we like it!!
BL
Blanca Martinez
I love pizza hut more than any other pizza place
AS
Ashley Kays
Pizza is good. Delivery is pretty fast too.
BI
Billy Kennard
Honestly best pizza i have had in a while.
TA
Tameko B
Very nice employees. Good food.
KR
Kristi Ackley
Good bless stuffed crust pizza.
MA
marcia hurlow
Good place for average pizza
ST
Steve Collier
Pizzas are good....
GA
Gaming Geeks
Very under staffed
