Address: | 9730 Von Allmen Ct, Louisville, KY 40241, USA |
Phone: | +1 502-425-3607 |
Site: | olivegarden.com |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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James Smith
Ive only been to Olive Garden a handful of times. The issue with my most recent visit is we did call-ahead seating and were told there would be a 20-25 minute wait. We arrived and it turned into another 20-25 minute wait from the point we got there. We waited for a table for 45 minutes inside the restaurant. Essentially the call-ahead meant nothing, and the hostess(es) did not keep us informed on when we would be due up. The food was excellent and our server was great, but did not appreciate the lack of communication prior to seating AND the incorrect guessing on how long the seating would actually take for just two people.
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Staci Trofimov
Exceptional service from the start! We were seated and served by three separate employees in different ways... The first explaining where the restroom was (the first that ever happened) and who our waitress was, the second immediately brought us drinks after we ordered them, the third was our actual waitress. Nobody skipped a beat! The food was also excellent! I always love the unlimited soup and salad.
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Brian Griffith
Good, just not great. Definitely not what they used to be. Going to Olive Garden used to be a treat worth treating. Anymore, you seem to spend more for less. And the pasta, while good, often seems dry, and under-sauced. Their lasagna portions seem small. I might go back. But Ill most likely try out other Italian eateries first, even if it means spending more money.
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Drake Hatfield
No music. No vibe. Food is poor to average. Kids are playing on gaming tablets and cell phones and we can hear every single blip and bloop loud and clear. Tons of details missing on the food. Everything incredibly bland. We had a gift card which is why we came. This further verified what we already believed. Olive Garden is a lousy chain.
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Randall Akridge
Well arrived at 7:45 and was told 25 minutes to 30 minutes, well 1 hour later was seated. As why so long was told that is standard procedure, only 2 people in group, staff was not very helpful. The employees in front were mote worried about their phones and chrcking text messages. Waiter was New and not very helpful either.
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Ian Akers
Good food, great service, great location. The wait here at high traffic times can get pretty insane, but outside of that there is nothing to complain about from this location. Additionally several of the servers are hilarious. Most are good, but there are a couple who really make an evening by their antics alone.
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Ashley Russell
I used to love their food. I always order the chicken and shrimp carbonara, it was horrible. Told server and she didnt take it off our ticket, I barely ate any, ridiculous. 20$ dish and she didnt do anything. NEVER GOING BACK.
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Sheila Pierce
Service sucked, we waited 20 minutes for our check. They might have checked on us twice, we werent offered refills on drinks. They werent even busy. There were staff standing around on their phones as we were leaving.
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Abdurrahman AlQuran
Not only is the food and environment of this place amazing, but so is the service. Twice out of the many times weve been here, and the manager has helped us with very minor inconveniences, but in great ways.
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Cathy Hughes
Our waiter was Chris and he didid an excellent job. He is one the best we have had there. Maybe the best. Food was very good. Excellent service. This was at the Summit location in Louisville, KY.
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Tisha Addy
Excellent waiter. Excellent salad. Thats it. Ravioli was rubbery. Spaghetti had a tablespoon of sauce on it. The Alfredo sauce was pasty and grainy. Never again. Fazolis is better
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digitalis303
Generic chain food. Our service was good. I found my portobello ravioli to be so-so and another person had the spaghetti with meatballs, but didnt bother taking home her leftovers.
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kathy miley
Fabulous server. Food was good, margarita was good, dessert fabulous. I will go back. Jenna was out server. She was busy and still handled her tables with ease and politeness.
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Richard Dickman
I agree with most of the other reviews food is just ok but the service is so bad that I would prefer to spend time in a restaurant that is pleased that we are dining with them
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Tina Kaelbli-Jager
I live this particular Olive Garden. The service is quick and wonderful and the staff is fabulous. Anytime I have been there, I have been greeted with a genuine smile.
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Kenny Radcliffe
I was pleased with my server and the quality of the food. Loved the tablet which allowed me to order desert, wine, and appetizers and pay for them easily.
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Lorna Barnes-Eads
Service is consistent, and always a great server ! One of my fav Italian restaurants. And they have great cocktails. Their salad, always a fav !
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Christina M DeRolf
If you are going to call ahead with a large party know that it does not work. We waited one hour when told it would be 15 min on the phone.
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Tyler Poore
Exactly what youd expect from a chain pasta place. Okay service, crappy wine, and cheap food. For the price though, you cant beat it.
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Jeremy Christ
Food was good, service was okay. It was a Sunday and I think our server wanted to be elsewhere. We will try again, for sure!
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Mont M
Mediocre food at best. The tour of Italy is meant to be in the picture and should not be served. Staff was polite.
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Brittany Hardesty
Prefer this Olive garden to the one on hurstbourne. Ive never had a bad experience at this one. Plenty of parking.
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Peggy Coyle
Good food at a reasonable price with a great salad and bread sticks. I like the buy one get one to go special.
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Kaleb Nab
Everything I eat here is incredible. Service is great. Plus, they play Sinatra, so I give it a 6 out of 5.
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Rhonda Boyle.crotzer
Absolutely delicious meal with great service. The birthday dessert was an added touch for free.
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Mary Lou Spory
Amazing service, delicious food...it was a perfect stop for dinner during our business travel.
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Jon Thomas Boling
Olive Garden is delicious. Great service, perfectly cooked pasta and well crafted sauces.
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David Lancing
Cant go wrong here. Out of all the times Ive been here Ive yet to have a bad experience.
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Jason Hite
Awesome zuppa toscana soup
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benita netherton
Good friendly, good for families or couples, ciliac friendly options good service .
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Duane Hooper
Food is generally tasty, and prices are reasonable. Bread sticks are always dry.
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Keith Noble
Food was hot , good service, drinks refilled. Clayton was the best, will return.
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Patrick Cox
Its an olive garden, what else is the to say? Service and food were as expected.
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Steve and Deb Williams
Love this Olive Garden! Friendly, helpful staff. Great wine and menu pairings.
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elizabeth carson
Good food friendly staff I like the electronic menu you can pay at your table
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rae rivera
My favorite place to go! Excellent food service was excellent as well. Clean
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Nick Murphy
Perfectly enjoyable experience with good food and clean environment.
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John Landgrave
Service was fast, food was hot, and the kids had a great time!
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A Private User
good food; great service. a little pricy but worth it...
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MD Jeffcoat
Bartenders = Best. Eggplant Parm = Massive + Delicious.
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Stephen Crider
Good selection,pricing,service for a chain restaurant.
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David Fike
Good service and good food ,nice and clean restaurant!
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Chas Kuhn
it was good. ive heard about the breadsticks.
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Dorothy Pitts
Nice atmosphere, good service and great food.
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Chinitta Mbacke
I love the food its my favorite place to eat
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Travis Waters
A solid choice if youre looking for italian.
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Ori Schurr
Consistently good food and great service.
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Joseph Raibert
My favorite place to eat. Salad is great.
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aj455cm
The staff are always kind and food good.
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Kasey Tyring
Very friendly staff and had great deals.
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Ruby Tunst
I loved the dessert and service good!
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Donald Bullock
Our waiter was rude..food was great.