Address: | 1300 US-127, Frankfort, KY 40601, USA |
Phone: | +1 502-226-3400 |
Rating: | 3.9 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 11AM–9PM |
LA
Larry Callihan
After reading several reviews stating the food was good to very good, but the service was poor to very poor, it stirred my interest. I arrived. I was seated right away. The server asked what I wanted to drink. I got my 1st plate. My drink was at my table when I returned. The food was so good that I went for a 2nd plate. I got back to my table and within 1 minute my old dishes were removed. A few moments later, I was asked if I needed a refill on my drink. A little while after that my bill was brought to my table with a fortune cookie. Momentarily, the waitress asked if I wanted to pay from the table.she returned with my change, smiled and politely said thank you. When she saw that I was leaving a tip she thanked me again. This all from a self serving buffet. It was extremely clean. It had a great selection if great tasting food. I was never in need of anything the whole time I was there. I admit that it was not overly busy because of snowy conditions, but no one was slacking. They were keeping the food bar stocked. Cleaning the floors and tables, and checking on coustmer needs. How much more could you really want? I left happy and satisfied. Next time you are near Frankfort, KY, you should check them out. Oh did I mention that the bill was $8.88 with my drink? Needless to say. If I am ever coming through Frankfort again, I know where Ill be eating!
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Teresa Reynolds
We brought our aunt from Florida to this place to eat because we always had good food there. This particular night we wanted to have a good dining experience, food was good, waitress was extremely rude. Halfway throught our first plate they bought the ticket to the table. Normally they bring it toward the end of your meal and you pay up at the front or the business. During this time my husband went on and paid the bill with a card. He never leaves a tip, because I always leave the tip in cash. The waitress was totally mean because No tip wrtitten on the tab...again I always leave the tip. She slammed the card down and gave my husband a really mean hateful look. ( I am assuming because no tip was written.) Well I usually tip at least 20%. Little lady with ponytail will never get a tip if we ever go back. What do they do anyway fill your glass up halfway thru your meal, take your plate?
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suzanne johnson
Mostly good with no real issues. However, I go there a lot alone and usually bring something to read while I eat. Well, the rush hour was over and there were plenty of places open for ppl to eat at. I finished my meal and drink, paid, and was going to go have a bit of desert. I was reading my book relaxing from a cruddy day when one of the waitresses came by my table, picked up the book mark from the table, puts it in my book, takes it from my hand and lays it on the table. REALY??? It was unnecessary, and rather rude. No I did not have desert.
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Josh Stamper
Food is pretty good and the buffet prices are quite reasonable. Mongolian grill is a plus. As some other reviews have said, Ive had some issues with some of the waitresses standing over me and my group after we pay, and on one occasion a friend of mine was questioned on why his tip was the amount it was. When she handed him the receipt asking about it, he just crossed it out. In fairness, its probably only occurred once or twice in the many times Ive been there.
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Autumn Redford
Half of the time I ate I felt like I was being watched by the workers making it very uncomfortable, then they brought us the bill while we were still eating and then stopped filling our drinks and taking our plates. We had to ask for them to refill our cups. They made us feel as if our service was unwanted and I will not be going back. The food wasnt very fresh and it was a unpleasant experience ☹
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Joseph Manley
The employee working the Mongolian grill was using his phone in lieu of helping customers. The Mongolian grill section has very limited choices with substantial cross contamination, plain soy sauce was not a sauce choice.The sauces are completely in control of the employee, allowing for no customer customization. The sushi here is the best of the cheap buffets in Frankfort.
MI
michael pendley
Have been eating here for years. Never again. Food has gone down hill recently and tonight was the final straw. Our waitress brought our change back to the table (nearly 18 bucks) in ones and change, then stood next to table and waited. I politely said thank you, we are fine. She then came right out and asked if I planned to leave a tip. Will never be back.
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Zack Brock
Ive eaten at a lot of different Chinese restaurants, and a lot of different counties in Kentucky. The China Buffet in here in Frankfort Kentucky is my and my wifes favorite China Buffet that we can remember in years. The food is always great the service has never been bad with us.. cannot recommend this place enough!
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Sheila Anderson
Thought wed drive to the Westside and try out the buffet there. WAY better food than the one on the Eastside and WAY nicer staff! and no one in our family ended up camping out in the bathroom all night like when we eat at the Eastside chinese buffet! Yay! The grandkids loved the fish pond!
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Linda Sharp
Ive eaten here several times. The food and price are good. The service is non existent. I was there Wednesday. Plates werent removed when should have been and had to ask for drinks and it was obvious that it annoyed her. Ive never left a tip due to poor or no service.
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Darcey Frazier
Food- average Waitress- distant Front counter witch- rudest person is service/hospitality I have EVER encountered. Callled because my son left his jacket. Nasty on the phone, refused to help, hung up on me. Flung the jacket at me when I went back in. NEVER against!
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Rybo Flaven
Really nothing to complain about. Maybe that the bill had suggested 15% and 20% tip prices. I dont tip that high for a biffet, but that is not a negative. Where I moved from, this buffet would be almost twice the price. I hope this place is around for a long time.
MI
Michelle Law
We found a booger with a hair connected to it. Refused to pay they took one meal off then called police and brought a piece of banana stem out to show police. I wouldnt eat here. I offered to pay for drinks only had to pay for our meal after seeing this......
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TRACY HAWKINS
THE PLACE HAS Really really good food for you and your family or friends so go when you are in the mood for Chinese which the staff are very respectful and they treat you like family plus the restaurant is very clean
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alaska harston
Setting was nice, food was good. The staff seemed less less than thrilled, but honestly I dont blame them. Obvious immigrants smack in the middle of a red state in the Donalds America. I would eat here again..
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James Simon
Amazing chinese restaurant! Will be going back again and again! The negative reviewers could NOT possibly have gone to the same China Wok I went to. Unbelievably good food. Best Hot and Sour soup Ive ever had.
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Erick risher
Paid ed with car and was going to leave a cash tip but the look and how she was hovering over me waiting for me to sign it .. then no tip on card she goes and talks about me.. so I guess no cash tip now too