Smokey Bones Bar & Fire Grill
| Address: | 7848 Mall Rd, Florence, KY 41042, USA |
| Phone: | +1 859-371-5425 |
| Site: | smokeybones.com |
| Rating: | 4 |
| Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
Location
Photos 100
Reviews 16
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Daniel Betz
Went here with my boyfriend. The waiter was pretty aloof. He barely looked at us when we spoke to him and basically acted like being there was the absolute last place in the world he wanted to be. When our entrées came my buffalo chicken sandwich was disgusting. It was literally just an obercooked, rubbery, hard chicken breast with buffalo sauce squarted on it. My boyfriends salmon was also overcooked, his fried green tomatoes were soggy, and his mashed potatoes tasted like bland, straight out of the box potatoes. We both ordered a couple cocktails too. I dont know what they put in their Moscow mules but it was dark brown and tasted nothing like a Moscow mule. Im pretty sure that they didnt put alcohol in any of the drinks were were served also. In summation: poor service, disgusting food, and weak drinks, and just completely not worth the money.
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Steve Woodsley
Smokey bones was not mine and my wifes first choice for dinner tonight (the wait was too long next door), but it definitely ended up being the right choice. The prices seemed reasonable and comparable to other restaurants, but the portions seemed much larger than others. We both got BIG plates of food, and ended up taking some home. Everything was delicious too: the ribs, brisket, even the chicken fingers were excellent. Our server, Joshua, was awesome too. He seemed genuinely happy to wait on us, and we ate off his recommendations, all of which were perfect. This was our first trip to smokey bones in years, and from now on, it will be our FIRST choice. The food and service were impeccable. Thank you for a great night out!
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Margarita McConnell
Where do I start?!?! Came here for dinner and although this was not my first time at Smokey Bones, it was just as amazing as my first experience. The location is great if you are coming from shopping and need a place to grab some BBQ. Right from the start we were greeted at the door and seated. It was pretty busy but still plenty of seating. Our server Lindsay was on point, she kept checking in with us and made sure our drinks were never low. The food was amazing. Everything come out quickly. I had the buffalo chicken dip with chips, corn bread, bbq ribs, wings, mash and baked beans. Its a lot that comes with what you are getting. Got full and had to take the rest to go. Overall it was great!!!
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sharkgaming 64
This was our first visit ever to Smokey Bones! We were very pleased with the exceptional service by all of the staff. Sam and her trainee were prompt in assisting us were some of the best servers we have encountered in a long while. Food was delicious and HOT!! We have only good things to say about the restaurant, staff, friendly service, atmosphere and food. We are sold and will be back next Monday to enjoy some more wings !! *** Best wings around!!!
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Yuumei 13
It had been years since we last dined at the Florence location... my boyfriend and I ordered some carry-out on a whim one Friday and we were pleasantly surprised at how much better it was than how we remembered it... the food seemed fresher, it was cooked properly, and everything tasted delicious!!! I can honestly say it was worth setting up a Google account to give them kudos for making some positive changes... well be back :)
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Tonia Gray
Want to give a big shout out to Ally at smokey bones florence ky. Smokey bones is lucky to have a manager like you. It shows you appreciate and love your job. My boys still being your name up at our house. To get kids off their phones and interact at dinner in nearly impossible. You had him completely involved. You have changed the way my family sits down for dinner. Fyi, we eat a lot of ribs now lol. Thank you Ally
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Davi Millsaps
Under new management and it is better than ever. The smoked wings, brisket, pulled pork, and baby backs are legit. The brisket goes quick in the evenings sometimes so plan on getting there a little earlier or risk missing out on that. Gary has always been the best barkeep around, one of the best Ive ever met. The place is well worth a visit to see for yourself why it is a diamond in the rough... The Duke
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Joann Seavers
I came in to smokey bones Monday evening and had dinner with my family. I never take the time to give praise but I felt the need to do so. Megan was our server and she was so friendly and well knowledgable about all of our questions. The manager on duty, a gentleman was very friendly and helpful. Food was great and we will definitely return next time. Thank you so much for a wonderful experience.
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Paul Baxter
Best place within 100 miles!! Ive been here a few times now and I cant tell you how much fun I have each and every time! Weve had Wes a couple times and hes the BEST!! Always a great chat, fast on the drinks and perfect with the extras. Got me on the Smokey Bones loyalty card and you can even use it at the Columbus location. Great atmosphere and awesome employees!! HIGHLY recommended!!
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Cari Imboden
Given that we went at 10 pm, my date and I were passing through and needed a place to eat. Eating here was not the greatest, my steak was overcooked, my date had the mac n cheese and it looked like a 13 year-old made it... The chicken on the mac was basically crushed up chicken fingers. And the steak portion was not a good value for the price. The quality of the food was amateur.
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Chris Madden
Great tasting food I loved there chicken tenders and smoked wings there by far the best tenders and wings Ive had and Ill be coming back every week for lunch the new management team is super friendly and took great care of me and the guests I had with me I was very impressed I recommend anyone that wants amazing food and fantastic service to come out here to eat !!!!!
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Ben McGraw
Always a phenomenal experience! The burgers and smoked wings are incredible, and I always leave here totally full and with leftovers without emptying my wallet. My server who I always ask for, Lindsay, is incredibly attentive and knows the answer to any question you could ask. I will come back again, and again, and recommend this place to everyone I meet!
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Jason
Great food, great experience, as usual. First time I had Josh as my server, and I mistakenly called him variations of Jim all night (i.e. Jimmy, Jimbo, Jimbob, Jimmy-crack-corn, etc.) Felt like a complete jerk when I saw his name was Josh on my receipt, but he was totally cool about it! Super great guy and great place to eat! You should def check it out!
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STACEY HILL
We do not have a Smokey Bones in Savannah, GA. But our waiter was AWESOME and the Memphis rub wings are to die for. Josh was our waiter and he was AWESOME! he suggested just the right flavor of wings , kept our drinks filled and was so nice. Its hard to find good service these days. Great job Smokey Bones. 5 stars from me!!!!!
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Calvin Henderson
The food was very mediocre. The most obnoxious part was the screamo music they insisted on blasting through the speakers. We even had the manager come out tell us "thats as low of volume as corporate lets us go". I enjoy the music style, but not while Im attempting to enjoy dinner. Very disappointed with the experience.
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Camille Edwards
My husband and I are here now and the only reason I gave this 2 stars is the appetizers were good. Go to Cheddars if you want great ribs! We had the double trouble and the ribs were dry Cole slaw tasted like a touch of dish soap. This is a very disappointing way to celebrate our 25th wedding anniversary!!
