Address: | 1201 US-31 BYP, Bowling Green, KY 42101, USA |
Phone: | +1 270-781-1768 |
Site: | kfc.com |
Rating: | 3.3 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
SH
Sherry Lyles
Went to this KFC today (and the last 2x) I have been there, through the drive-thru, they nver give you napkins. Todays visit set me off and I will not return to KFC. The customer service there today, um...there was no customer service. The only thing the guy said to me the entire time was $6.35. Not a hello, thank you, kiss my foot or anything. Plus no napkins, no condiments, nada. Just plain low class. Tell everyone you know to go elsewhere. If anyone from KFC sees this, since I went to your "opinionport" but was not allowed to leave any comments, and did not qualify for the "prize", my order # was 0590; at 13:19; KFC store J718139. You seriously need to consider an upgrade to your employee training and customer servce.
JO
Joseph Taylor
I dont normally write reviews about restaurant experiences but I had to this time. Was asked to be pulled around to the front of the building and was told food would be brought put to us, after 10 minutes still waiting so I went inside and apparently our food was forgot about. Got back in my vehicle and my food was wrong and burned. Come back inside to get the right food and had to wait another 10 minutes. Ridiculous. Another thing, I personally am a manager at a fast food restaurant and I was looking around as I waiting inside and the lobby looked filthy, employees looked sloppy and not clean while also not wearing any kind of gloves or anything as they touched food. Personally I am never coming back here again.
SH
Shazim Rajani
KFC is known for Zinger Burger! Ive eaten international version of it, alright! India and UAE (Dubai). Believe me, theres absolutely no comparison! The one that I had here was lukewarm, salty and was smelling funny! Potato wedges were awful. The worst food item was cookie! It felt as if it was made 2 days ago! Yuck!!! The restaurant was filthy with no A/C working! It was 83 degrees outside, alright! Imagine how humid and sticky air would it be inside. Employees are a joke. Rude and careless. Never visiting again!
AM
Amanda Mitchell
Theres only one cashier working and there was like 6 other people there and no one was helping the cashier she was taking orders and serving the food out all by herself and she had a lot of people in there waiting the other workers for very rude to the cashier when the cashier asked for help and then my order came out not to be even what I asked for or what I paid for I didnt even get all of my food
C.
C.J. Bush
While the restaurant had a fresh remodel on the outside, the inside was very lacking. Went at lunch and stood in line for 10 minutes with only 2 people in front of me. Unfortunately the cashier needed help with every order and this was during lunch rush. The tables were very dirty and seating was very limited. Ended up leaving without ordering.
TE
Teri Payne
Always a great location to visit because theres hardly ever a wait. Its close to everything on the By Pass, and usually parking isnt too bad. They have a full buffet if you are super hungry and great prices on meals. Helpful and friendly staff gets you through the drive-thru pretty quickly. Great place to stop for a $5 lunch!
CU
curtis tho
This place use 2 be nasty on the inside the employees never cleaned the dinning room floor always had good and drinks all over the floor never kept the buffet fool ...now that they remodeled it havent been inside went thru drive thru its ran by all black people...haha
MA
Mandy McClusky
Its a fast food restaurant... A KFC, at that... All the other reviewers must not go to KFCs or fast food restaurants very often... Its not really clean, and the food is as expected... I dont go to fast food places a lot but when I do, they are usually like this.
DA
Daniell Abrams
Had a pleasant experience. My children and i enjoyed the buffet which was full of all of the kfc favorites. The employees made the entire experience 10 x better. They were energetic, curtious, team oriented, professional, and an all around asset to the company.
VA
Vanessa Ulm
I went there the other day and I saw a cockroach scurry across the drink station. I nearly slid on the floor from all the grease and there were crumbs and trash all over the restaurant. Really a filthy establishment and lackluster customer service.
A
A Private User
Every time we went in the bar is aful. You ask about the food and the workers get an atitude. In the evening around six they start terring the bar down who wants to spend money like that and there isnt hardly any food
MI
Michael Shavelieva
Cleanliness is always deficient at this location. Bathrooms not stocked well. Soda fountain line have a buoyant never been cleaned, drain test smells terrible. Food is typically on point to fast food standards.
TR
Tracie Creek
Went n w daughter to have lunch. Food was good ate off bar. Good selection. But customer service was very rude. Dont Kno if we will go Bak for lunch again or not. Due to rude employee
RI
Richard Craddock
Stood at counter to place order neither cashier or manager standing there offered to take order, waited, finally left. Thank you, dont need to be eating that unhealthy crap anyway.
DA
Danny Price
The chicken is always good as usual but the sides forever that KFC has been open are awful bland and boring. Instant potatoes and dehydrated onions in the green beans. Yuck
KE
Kevin Howard
KFC buffet location. This place is always dirty. The tables are covered in crumbs and salt and sticky spots every time I go.
A
A Private User
The people are rude, the food never seems to be fresh, and they almost always screw something about your order up.
FA
Faizan Subhani
The food taste better than the other kfc in town but service is terrible. Also the place isnt clean at all.
TO
TONY B the TECH TIGER
Its good chicken but nothing special kinda pricey like most resteraunts but at least they do have specials.
JA
Jason Prather
Air conditioner out in restaurant no chicken out for the buffet not a good experience today
JE
Jeremy Geiger
This is THE KFC to visit in Bowling Green. Unfortunately that means waiting way too long.
ER
Erica Lindeau
Overall the food was good but stood in line forever because it was understaffed.
DA
Dameyon Beaman
Meh. Its KFC. Service was Not too fast yet not slow enough to really complain.
JE
jessie Sue
Like it although the chicken is not like I want it at times over all like it .
BR
brandon zachary
There buffet is not as good as the one in Glasgow but I love KFC chicken.
JO
Joseph Barber
Food on buffet was cold and very poor service wont b going back ever!!!
DE
Debbie Toombs
Love it it just takes forever to get through the drive thru
BE
Betty Wilkerson
Good food, everything tasted great, I love the coleslaw!
BY
Byron Hunt
Lost my order. Crowded. Unpleasant dining experience.
ST
Steven Johnson
I mostly use the drive thru great food great service
RO
Roni Reynal F
good place to eat chicken and drink a lot dr.pepper
CA
Cathy Brand
The grilled chicken was dry I was disappointed
EG
Egypt Cullom
KFC is always great. Quick service most days.
TR
Troy D.
Newly remodel. Good hot food quick service.
AM
Amy Carrig
Umm....slimey chicken for the usual price
DA
david watkins
Just been remodeled food better than ever
BR
Bruce Richey
Overpriced Not up to KFC standard
OS
Oscar Rodriguez
I like the spicy breaded hot wings
CR
Craig Powell
Old building but reasonably clean.
CH
Chancelor Conn
High traffic area. Crowded feeling
BU
Bubba McCormack
Sucked they lied about pricing
JO
Joshua Johnson
Love the 5 dollar fill up .
CA
CARRIE KIRK
Good food, poor service!
RO
Robert McAllister
Hot and not very polite
FI
Filicia Matthews
It was pleasantly
DA
Dale Willis
Walked out......
CL
Clara Bonds
Love my chicken
DA
Danny Lloyd
New inviroment
ER
Eric Sublett
Food was good.
JO
Joe Mahone
Its all good