Address: | 675 Pacha Pkwy, North Liberty, IA 52317, USA |
Phone: | +1 319-665-2225 |
Site: | pizzahut.com |
Rating: | 2.5 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
CA
Cameron Diaz
I chose this location because it was on my way home from work and theyve got some pretty good deals. I ordered a big box online, which was supposed to have two pizzas, wings, and breadsticks. I put in the order at about 9pm and I scheduled it for pickup at 10:45pm. During this time, I was not contacted at all about any problems processing my request. I arrived at the store at 10:30pm. The door chime rang, and no one came up front to see if I could be helped. I sat down, thinking that they were probably busy putting together my order. My phone rang at 10:35pm and it was a call from someone in the back of the store telling me that they ran out of something, which I couldnt understand because he was talking too fast. I asked him to meet me up front and he came out to tell me two things. First, they had ran out of the crust to make the pizzas, so he wanted my permission to make it on thin crust. Second, the deep fryer was not working, so they couldnt make the chicken. He then offered me something else, but told me it would be full price with the full wait time. I left with nothing.
MA
Maddy Kelty
Ive ordered from pizza hut about 6 or 7 times since I moved to NL and everytime its been a fine experience, but this time wasnt very good, I wanted to do it all by phone but when I called I couldnt get one word in before they said "Pizza Hut, youre gonna have to hold". That wasnt really a big deal until I waited 10 minutes with no one answering. I decided to hang up and just do it online. I ordered everything, and when the time came I picked it up. When I walked in nobody was there so I rang the little bell. Someone came up and just held up his finger at me and went back to the kitchen. When he came back up I asked if it had been busy and he said no. I paid and went home, when I took the first bite of my pizza it wasnt very warm at all, and I live really close to the store. Not to mention there was very little pizza sauce at all. Ended up giving all of it to my boyfriend and the rest to the dogs. Think Ill do Papa Johns next time.
AR
aria andrews
Im not sure what kind of business theyre running but it is certainly one I will not be participating in anytime in the future. I ordered a few items for delivery and when it got to my doorstep I could have thrown up. The pizza wasnt even cut, the cheese sticks I ordered were still cold and only partially cooked, and the apple desert i ordered was melted and in a puddle at the bottom of the container. I called to voice my concerns and the manager didnt even seem to care. I was treated as though my phone call was simply a checklist item to be checked off. I am a supervisor in customer service and this definitely wasnt it. Absolutely terrible and I am now a pissed off customer. Thanks for nothing Pizza Hut!
TO
Torii B
I have been discriminated against. Almost every order I have placed at this pizza hut has been messed up. Ive took photos and even said I would bring the pizza back. Ive never once asked for a refund of any type so its not like I was trying to get free food. After they messed up my order about 30 times or so they are finely saying they wont take my order anymore. They are making me pay for they mistakes. I feel that it has something to do with my color. I dont see how you can mess up a persons order so many times. It has to be on purpose. I guess they REALLY did not want a black person ordering from them. Ill be talking to my lawyer about this.
NA
Nanci Molina
I honestly have never been so dissappointed of pizza hut in my life. I ordered two large pizzas and asked them to be delivered. The last delivered my pizzas but didnt give me my $30 change back. I dont know if she thought that was her too but she could have atleast asked me if that was her tip. She didnt even ask if that was her tip, she just took the money, saw it , and left.
JO
Joseph Kumbalek
Theres very few ways to mess up a pizza. This location seems uniquely adept at finding them. Asked for extra sauce, got a pizza which has so little sauce the cheese is stuck to the crust. This is the second time this has happened. I hate returning pizzas.
KT
KTB Willis
I stayed at a local hotel and called to have a pizza delivered. This is the fastest I have ever had a pizza delivered. It was also probably the hottest pizza I have ever had and it was delicious!!! I highly recommend this location!!
WI
William Thompson
What can I say, if you are looking for Pizza Hut Pizza you can get it here. I order mine carryout because I am sure it will be hot when I get it home. Compares well with other options available in North Liberty.
DI
Diana Barriger
Great online deals. We always carry-out, and the time estimates are pretty accurate. I highly recommend the BBQ bacon cheeseburger pizza!
RO
ROBBIE SCHWENKER
Cold pizza was delivered and driver recommended microwaving. Tried delivery again and the order was lost. :-)
JA
jake gerot
Not open until their website claims and they have messed up my order on two occasions.
EV
Evan Jones
Some dude hung up on the phone while I was trying Place an order
DE
Derek Dunkin
im still on hold...... (1 1/2 year later) still on hold!
DA
David Hall
service sucks and takes forever to get pizza
ST
Steve Reed
Standard Pizza Hut fare...
GL
Glenn Sterling
The service sucks w
KE
Kenneth Brown
its the best