Cracker Barrel Old Country Store
| Address: | 1898 N Morristown Rd, Shelbyville, IN 46176, USA |
| Phone: | +1 317-398-0385 |
| Site: | locations.crackerbarrel.com |
| Rating: | 4.1 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 6AM–10PM |
Location
Photos 100
Reviews 19
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Richard Allender
This is normally a great place to stop but over the last 10 times my wife and I have been there something has gone wrong 6 times forgot about, food wrong, Im a big guy with several tables open and we get sat at a 2 topper which should be set as a one topper, and the last time we where there we where there during lunchtime and I bet every floor worker waved at us and at least one manager walked right by us and not a single one of them tried to get us a table and from where I was standing I could count about 9 empty tables. We decide to leave and one of the cashiers asked how our visit was, I of course chuckled and said Im sure it wouldve been nice if someone would have sat us. She said your kidding me as long as you where there I thought you where waiting on more people. Then she proceeded to set us and everything went good from their.
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Harold Dick
While the food is good, the concept sucks. Pushing hungry customers through a sea of nick nacks and trinkets just to get your name on a 30 minute waiting list is dumb. Then you have to push your way back outside to fight for a rocking chair next to a chain smoker before waiting said 30 minutes before deciding they likely have already called your name and skipped over you. Fight your way back to the host stand deep within the bowels of this forsaken tourist trap only to be told, sorry we called your name 3 minutes ago, youll need to wait just a moment longer. Ive eaten at dozens of Cracker Barrels over the last few decades in various states across this country and I always leave wondering why the hell I keep going back...I guess its just damn good country cookin.... *smh*
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A Private User
Our family of 5 just had dinner here, and we enjoyed the food and service. I ate every bite of my meatloaf and my husband liked his turkey sandwich. Great fried okra. But the real reason I am writing this review is because of our experience here. After our dinner we went out to the car to find one our tires completely flat. Being 4 hours from home, I panicked. I ran back into the Cracker Barrel to ask for help. Brad groninger? The manager came out immediately and helped us put the spare tire on. He got on the ground and helped us to the very end, completely going out of his way for us. A stellar individual like this will run a restaurant in a stellar manner. We are very appreciative. Thank you!!!!!
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Donna Snelling
Service was definitely lacking the day we went. The waitress left us sitting without drinks until we were finished with our meal. She was more interested in socializing with the other workers than checking on her customers. The food was awesome though. Everything was cooked right and tasted yummy. My coffee was cold. Never did get a warm up until my meal was finished. The manager even walked by us and we kept saying "Excuse me." He checked all of the tables in the area and must have socialized with the one next to us so long he forgot to check on us and two other tables as well.
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Jim Allen
After being seated and our waitress taking our food and drink order we never saw her again. Had to ask the hostess for refills. Another person not our waitress brought refills. We asked for more ice he said Britney our waitress would bring it out. More ice never happened. Never received a check had to go to the counter. The Manager was called she brought the check and gave it to the cashier. The manager didnt apologize to us. She didnt say anything to us. No eye contact. Just delivered the receipt and walked away. We walked away and will stay away for awhile.
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John Sellers
The table wasnt wiped off appropriately, but waitress got the cloth and wiped it off. The meatloaf serving was very meager. If there is a difference between the lunch size serving versus the dinner size serving other than the sides, the waitress needs to make that clear. I wanted more meat and may have gotten 3 oz. We had to wait 30 minutes for a table and it would be nice to get coffee while waiting. This could be added to the bill or given free of charge. Always so noisy. Cant Cracker Barrel put in any noise prohibitors on the ceiling or walls?
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Bigg Redd
This was the worst cracker barrel experience Ive ever had. I didnt get my salad until after I was served my steak, without my baked potato they said wasnt done yet btw it wasnt baked it was microwaved anyone can tell the difference my steak I ordered medium and it came well done. Had two different waitresses ring food to our table that wasnt ours.....why ?
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Harold Jordan
We had a good meal. Didnt have to wait long. Only one thing that made us scratch our heads..my wife ordered a apple dumpling to go. We told waiter not to put ice cream on it. Guess what? Yes, they put ice cream on it anf put it im a paper bag. after our hour drive home it was just mush. Other than that visit was good.
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Monica Spurgeon
My dinner was excellent, ate every bite. What made my experience complete was that I had a wonderful server. She was efficient, timely with our food and very attentive to our needs. If you are shopping at the outlet mall, I recommend Cracker Barrel and ask for Nikki as your server. You will be treated like family.
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Alisha Loy
My family loved it!! Food was great!! Service was fast and friendly. They demonstrated outstanding above and beyond service when they shipped my daughters doll to us that was accidentally left. Overall wonderful food and family atmosphere!! To Andrew, Brianna and the rest of the crew THANK YOU so much!!!
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Jason Winstel
Great food n clean! Our server though disappeared for awhile leaving us without drinks n the table across from us without their order? No idea where she went, but once she appeared we had finished our breakfast!
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Stephanie Shupert
I was part of a tour group that arrived a little early at a busy time on a Friday evening. Everyone working was so friendly and mannerly and the service was absolutely fantastic!! Thanks for a great experience!
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Hugo Estrada
Por el estilo de restaurante, la limpieza, el servicio y la comida, muy exquisita
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Leda Bassett
Slow service. Smaller portions, had to ask for jelly, sausage way overcooked. Hostess was short with my husband. Seems to be going down hill from old Cracker Barrel. Server was good.
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Anna Gain
I liked this place a lot because it really hit the spot! Cracker Barrel knows comfort food and they do it well. Our waitress was attentive and friendly which made for a great experience.
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Karma Dequincy
TJ or JT (sorry, I cant remember) but he was very pleasant and helpful seating us and our server Lindsay was really awesome! Very prompt and friendly. The food was good always!
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Mona Tracy
Great place to eat, you always know the food is good, no guessing. The people always friendly. We have kids, the service with them, great and makes them feel special. 100%.
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Lisa Pickering
Nice visit to Cracker Barrel. Our water was super nice and helpful. Food came in a timely manner. My Country Chicken was delicious! Great value and quality food!
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Damien Jackson
We were traveling and decided to stop and eat here. It was a wonderful experience! Food was great, staff was friendly, and an overall great experience.
