Panera Bread
| Address: | 925 Country Club Rd, Woodstock, IL 60098, USA |
| Phone: | +1 815-337-7440 |
| Site: | panerabread.com |
| Rating: | 4 |
| Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–8PM |
Location
Photos 100
Reviews 36
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Katelyn Randall
My sister and I ordered online. Online it says this location closes at 10pm. When I got there to pick up our food the doors were locked and the worker stood there looking at me and tapping her wrist. When she came to the door finally after telling her through the window that my order was waiting on the shelf. She handed me my food and told me they closed at 9. Then I told her the website says 10, she told me that they tried to call Google to have it changed but nothing happens. I then asked if I should go thru the drive thru next time and she rudely told me "make sure youre here before 9" As a customer I should never be talked to like that. Also if there is a pick up waiting, then they shouldnt lock the doors till it has been picked up.
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Victoria Johnson
This New Years Eve, my friends and I went here to grab a bite to eat. It was 10 minutes before closing and one of the staff ladies working simply shook her head at us as we were approaching the door, telling us we couldnt come in. Then she passive aggressively waved goodbye at us. Whoever these staff were, they need to be fired. ABSOLUTELY HORRIBLE CUSTOMER SERVICE! I will not be eating here ever again, you have officially lost my business as a customer.
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Chris Marulli
I had ordered dinner for me and my wife and when I got home things werent totally right so when I called I talked to Dave who was beyond helpful and understanding and helped me get everything right and offered to make the order right. Dave is extremely helpful and wanted to know how to make things right with his team for the future. Hats off to quality management and customer service Dave. Happy wife happy life and without Dave Id be on the couch tonight
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Donald Hall
I have been eatting there for a long time,the last time I was there I ordered Mac n cheese,roll,soda,then I ordered 6 of the christmas stocking cooking,the sign said half dozen for 9.99, when I got back to the table I relized they charted me 2.59 each.when I walked to the counter and told the girl she rolled her eyes at me and said the manager can deal with it.very rude.I will not return ther.the manager was very nice
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Tisha Dimmick
They always have great service everytime Ive been there. One of the nicest managers Ive ever encountered in the food industry works there and you pay for quality of both food and people. So anyone complaining about price needs to look at the bigger picture. Thank you Ryan for being so helpful.
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Crystal Nitz
Best experience in three years of avoiding gluten because of a gluten intolerance. Ryan went above and beyond to be sure my order was taken seriously and coached the food prep staff with appropriate tips to protect against cross contamination. Outstanding service & Im so grateful!!!
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Keith Grosvenor
Bought one of their large salads. When I opened it up, it was more like a small dinner salad. I have bought these same salads at Texas Road House and Josephs Markets and theirs were twice with as big. Very disappointed with Panera, and will not go back to this location.
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Idatyna Zarecky
Girl at the counter never asked for my rewards number. Looking over my receipt I noticed that I have a free pick 2 available to me yet she only told my about the $2 off available. No smile and not very friendly.
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Abraham vilchis
Nice restaurant. Usually quite and calm. there bread in a bowl soup is amazing. all of their staff is very friendly. Honestly if i had to study or read i would prefer Panera over Starbucks.
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BOB NEUMAN
Hate to say it but theyve been dropping the ball at the drive thru lately. They keep getting the order wrong. Ive resorted to checking everything down to the dressing before i pull away.
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Matthew Jamnik
Compared to other locations in the area, this Panera is one of the best. Food is always spot-on, service is friendly, and the dining clean/quiet. Well worth the drive from Crystal Lake.
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Brad S
Food is alright, but very pricey for sandwich and soup for two coming in at about $25 plus need to order from a counter and get own beverage.
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Tracie Alvarez
They keep getting my order wrong. Over and over. How hard is it to make a blt with no turkey. Smh. This place is going down hill fast.
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Karen Wierer
LOVE the food!!! HATE the service in the morning!!! So unbelievably slow. Allow yourself at least 10 additional minutes every time.
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Carey Anderson
Perfect soup, salad or sandwich meal. Healthy, light and delicious. Offer bakery area with fresh bagels, breads and sweets.
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Christina Schubert
Such a friendly atmosphere! Good comfort food. Fast service. We were able to have a nice long lunch conversation.
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Sarah Wells
Staff was friendly, and the manager engaged us in conversation not once but twice! Did a great job!
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Tawnya Beaty
I enjoy going to this location. Everything is awesome. Managers and staff are great.
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megan lebar
So happy to have healthy fast food options! Good service and rewards too!
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Craig Licata
Great people great food but the store needs the online in store ordering
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Sarah Parisi
Very friendly employees. Service is very good, and food is always fresh.
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Christopher Luscavich
Love going here for lunch great soup to keep you warm in the winter!
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thomas cozzi
Good food and a very nice atmosphere for a "fast food" restaurant.
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Peter Canfield
Good coffee better prices than Starbucks healthy food choices
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Karen Kallem
Always great food. This location had really great service!
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Aldair Castaneda
They mess up my order at the drive thru 50% of the time
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Aroko Hakai
They have the best cream of brocaly soup ever
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James Edwards
The food was ok but way over price.
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Rich Paeth
Typical Panera clean and friendly
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Philip D`Anna
The Italian sandwich is AWESOME!
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Ben Hartke
Good food and an outdoor area
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Anthony Fanella
Good food! Friendly servicd
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Tommy Lee
Drive through a bonus!
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Broc Ungaro
Love the soup
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Cora Latos
Good visit
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Tom Rodriguez
overpriced
