Address: | 14750 South La Grange Road, Orland Park, IL 60462, USA |
Phone: | +1 708-460-3313 |
Site: | redlobster.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
MA
Mark Dutkiewicz
Took the family here for the endless Shrimp special. We succeeded in getting maybe two or three rounds. First off, let me tell you the restaurant wasnt anywhere near busy and all the tables around us received prompt and fantastic service. Our waitress on the other hand was, to put it bluntly, an idiot. Right off the bat she got our drink orders wrong. Then after waiting near 20 minutes after getting our drinks our first course was wrong. She disappeared for a good 20 minutes after that. Next round. Again, wrong. Took forever to come out too. Tried for one more round if Shrimp and asked for the check. The check showed up promptly, alas, no more Shrimp. Once again waited a minimum of 15 minutes for our waitress to emerge from whatever hole she was hiding in to take the check and run my card. I give this location two stars as weve had spectacular service in the past. Im willing to return but will not accept the waitress we had on that last visit, if shes even still employed.
JE
Jen J
I enjoyed the food but unfortunately did not enjoy the smell of the restaurant. Yes its a fish based restaurant but it smelled like old oily and fishy food, really making me want to turn around and walk out. Food tasted great until we ordered the Warm lava chocolate chip cookie. I overheard the waitress saying that it was microwaved, and unfortunately it was hard as a rock. I had to stab it with my fork and its filled with chocolate thats supposed to make the whole cookie soft and nice! BUMMER. I like the place but definetly think that they need better quality dessert and a new ventilation system.
SA
Sandi F
Fast,Fast, service,Great people waiting on you,today I watch,not knowing for sure the true back ground,somehow a family man paying his bill wit a cc,and the waitress noticed the cc company had for his present bill some how added 40$ to his bill,Well they,RED LOBSTER took their time to handle this over the phone there at the resterront,and proceeded to let him kno he should go home and Recheck his past bills,WOW!!! They did not have to go that far wit a customer, and "THEY DID" so just a little more STAR POWER TO ALL STAFF AT RED LOBSTER IN ORLAND PARK ILL. HIGH 5!!!!!!
DE
Deacon Howard Williams
Service was the worst, I had a servant that wasnt friendly and didnt give her best or show any servitude attitude after waiting more than 30 minutes for my dinner, I ask for carry out containers, I spoke with floor mgr.was not happy about this service was my favourite now, no more my rating of this restaurant is minus 1 percent.
GL
Glenn Peck
Im going to start this by saying I honestly enjoy Seafood but Dont go here its gross and Bland the drinks arent very good the tea sucks service isnt phenomenal if you do choose to go here complain immediately because if the Cooks discharge their Naval Base on your dinner it might add a little bit of flavor
JO
Jo Ann Creater
The place was very clean,the service was excellent, we loved the waiter,the food in the menu, looked beautiful, and I was so surprised to see that what I order,looked just like the picture in the menu,and it was so good ,this is the best Red Lobster,in the city.
L4
L45 Henchel
Not sure what the problem was, but upon entering the restaurant it smelled very bad...possible water damage somewhere? By the time we were shown to a table it was evident we could not take the smell...it reminded me of vomit. We had to leave and eat elsewhere.
AN
Angela P
It was very busy. Was given a glass that had stuff in it. Our waitress never refilled our drinks or our biscuits. Never came to ask how things were. Brought the check 15mins after we at. Not happy with this location. Do not go if they are busy.
JO
Jose Tamayo
Bad Service. I should say worst sevice ever. The place was empty on sunday night and it took about 15 mins to get a table. 25 mins to get the attention of a waitress and another 40 mins to get our food. Never going back
JO
Jonathan Zaczek
A brand new waitress on Good Friday. Took forever. Poor elderly couple next to us waited over an hour for their dinner and they werent busy. Good note, manager comped appetizer, kids meal, and dessert.
KA
Katie Brzuchowski
Red Lobster is always great. Ive been to many of their locations and always friendly service and servers. Sometimes there is a long wait but its worth it, their food is amazing!
DE
Debra Moore
My husband & I had Saturday nite dinner at this Red Lobster location. Food & service was very good. Also the margarita I had was excellent. Worth every bit the trip in going.
JO
Joette Heatter
The meal from start to finish is enjoyable. Love their shrimp and coleslaw. Maine Lobster tail dinner is great, and of course they are known for their fantastic biscuits. n
ET
Ethan Hardy
It is one of the best Red Lobsters than Ive been to anywhere the service is great and its a nice clean friendly atmosphere its one of me and my wifes favorite places to go
ST
Steve Ohren
This Red Lobster has provided outstanding service and food! Everything was handled professionally. I would suggest this restaurant to anyone. COME AND ENJOY.
A
A Private User
I love the service! My family comes here when we can because we enjoy the food. Him and I only had on bad experience there out of the many times we been there.
BE
Betsy Cordova
The food is great here, friendly service and very clean!! This place makes you wanna come back more often... I recommend everyone to come to this location!!!
PH
Phillip Thurmond
Food was scrumptious and cooked to perfection. ( steak and lobster) Staff was welcoming. Great atmosphere. Well-managed. Allante was the perfect server.
MI
Michael Landes
Always great service, atmosphere and food. Not once in all the years going to Red Lobster have I ever had a bad experience. A+ on my report card!!!!!!
BO
Bob Blood
Always good food, anyone giving a bad review of red lobster needs to move closer to the sea and shut up and our waitress Tamara was very pleasant.
DA
Darius Cobbs
The Best Red Lobster Ive ever been to in the Southwest Suburbs and its in Orland Park I went here for my 23rd Birthday
MI
Michael Harrison
This place is good. Im not big on it, but my wife likes it. I just LOVE their biscuits! I go back for their biscuits.
SH
Shark I
Great place to eat if you love fish. The waiter was also really nice and helpful! Id totally recommend this place!
SA
Sa Parker
Food was hot and good but the lunch portions were so small... It seems as if they are serving smaller portions.
TR
Trucker 1280 Shuan
The wife and I really enjoy coming to this Red Lobster the staff are very nice and the atmosphere is lovely.
AR
Arkan Ramadan
Worst experience ever hate it unprofessional i regret coming here definitely would not recommend
JE
Jerry Resendiz
Food is always great, the service is very good and the wait is about half the time you are told.
TE
TEA MARZ
i thouroughly enjoyed the service and the food. very polite and proffessional staff. impressed
TH
ThoMS Webb
Took my parents out to eat there. Brought good back home. Great service! Good was perfect!
SH
Shakima Montgomery
my favorite location. They refill your biscuits and pop without even asking. Love it
WH
WhatchuNeed Unlimited
Food & service were ok but its freezing in there! My food was cold in 5 minutes.
ST
Stephan Rozelle
Waitress was amazing ,will come back just to have her wait on me. Go Julian!!!!!
LA
Lakenya Perry
Food at Red Lobster is horrible they need to shut the chain down. ...horrible!
KE
Kerry Keebler
The food was okay.... Very slow getting the food.... Waitress was great
CA
Carol V
Hot and delicious! Our waiter Desmond was fantastic! Great service!