Address: | 10 Chicago Ave, Naperville, IL 60540, USA |
Phone: | +1 630-416-3310 |
Site: | frankiesblueroom.com |
Rating: | 3.3 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
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Derek Hoffman
Last night I was at Features and I was extremely dissatisfied with the rude and unprofessional behavior of two of your bouncers. I went downstairs to go to the bathroom and the bouncer would not let me back up to my group. He told me that I must wait in line to get back to the top. This just doesnt make any sense to separate groups when the only bathroom is downstairs... Seriously it cant be hard or expensive to buy a stamp to keep track of who has come downstairs and let them go back upstairs. My group and I were about to leave and my designated driver was upstairs, yet still, I wasnt even allowed to go up the stairs to get her attention. This is foolish and quite annoying. The fact that I had to wait for my DESIGNATED DRIVER to realize they should come downstairs was ridiculous. The second bouncer that was by the door was insulting multiple patrons. He even had the audacity to call a patron a "f-ing idiot" because he was not "in line enough." I dont know how you train your staff to talk to patrons, but this was unbelievably disgusting customer service. You wont find me going back anytime soon.
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Daniel Cibrian
Came here a few nights ago to have a few drinks and play some pool with friends. Asked for the pool balls and cue the waitress took my ID and that was it. come to find out when we are done they charge per hour to use the pool tables, none of which was mentioned to me beforehand. I would have been OK with the pool table charge if the charge was mentioned beforehand, also dont see how a place can charge to use pool tables when both of them are broken( the wood was coming apart on one of the bumpers and the other table was horrible crooked.) The time we where there the bar was pretty much empty as well so its not like the waitress was too busy or I wasnt able to hear her about the charge.
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A Private User
Being a past employee of Features, I can honestly say this place has gone down hill. Features used to be the best bar in Naperville, by far. It had a warm, charming and comfortable appeal that seems to have left. Once a great neighborhood pub, Features is now some kind of new age club. This is so sad, since every time I come back to Naperville, I go to Features in hopes it will change back. The only reason I give it two stars, is because I used to work there...when it was good.
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Ulugbek Quchkarov
Me and my friend wanted to explore this place on Saturday. We have been inside for about 2.5 hours, and I had to get outside to get 2nd battery for my phone, since the 1st one died. When I tried to get back in, the security officer didnt let me in. He said I look intoxicated. I havent been drinking for 7 month...I have no idea what this idiot sec. officer was based on when he didnt let me in, so my friend had to leave also... I wouldnt come here again!
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Billy Phillips
30 dollar pitchers of Bud Light is pretty steep but if you take down enough of them you will have a good time here. The ambience is great and so is the speedy staff but the prices were just too high for a college student. I think they struggle to find a common ground between a club and a sports bar but the drinks their job and I had a fun time. I would go back here again. ps. thanks for the free tequila, it made me feel outstanding the next day
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Erica Mielke
I dont typically leave low reviews, the only reason it didnt get a one star is the upstairs balcony is pretty neat even though Im not a smoker. We sat upstairs and after standing at the bar for a bit we had several employees completely ignore us even though we were the only ones standing there, no smiles even after one finally did acknowledge us. Not impressed, drinks mediocre. Better step up your game with all the bar choices around here.
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A Private User
Why, oh, why does this place insist on serving beer out of juice glasses? The drinks are overpriced enough already, and they serve them out of these ridiculous glasses that appear to hold even less beer than a standard pint. At night, its just a loud, annoying meat market. Skip it.
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wally
Just recently visited and it got crowded, the place feels a little bit dirty I am not sure if others got this vibe. But people get pretty drunk here. Its a nice place to go if you are sitting by the window having some drinks while its a nice night out but other than that its ok.
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Mike Vella
probably the best nightspot in naperville hands down. although it is considered a college bar i found it to be well diversified. drinks are poured right. unfortunately the entire area is only open till 130. get there early.
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Eric Salazar
We were asked to leave after 30 minutes because we hadnt ordered yet (we were definitely going to). The place was not busy whatsoever. The rude staff made it a horrible experience. We will definitely not come back.
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Hailey Anderson
A group of friends and I decided to go out in downtown Naperville and give this place a shot. Long story short the bouncers were so rude and pretty much sexually harassed one of my friends in our group.
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Craig Winters
I like the nice open windows during the warmer months of the year. There are a few things I would change if I were the owner, but overall a decent place to people watch or chat at a few people.
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Chloe Audrey
Unbelievably rude staff here, cannot even fathom how they are still in business. I dont even remember a time Ive been more disappointed and dissatisfied with service at a bar until I came here.
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Mark G
Spacious, nice outdoor area and sweet huge rooftop bar they open when its nice out. Employees are friendly Young crowd, average drinks, average decor. One of the better bars in naperville.
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Joshua Smith
One of the hotter spots in Naperville, this spacious bar has a bumping dance floor and a lively crowd. The well whisky was pretty crappy, but they have a few good beers on tap.
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Daniel Liskey
Hours say 2am. Its 145 and they are kicking everyone out. If i did that where i work i would get fired. There is a new bar down the street called Empire. Go there instead!
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Tony Castagnoli
You can always expect at least one bouncer at this place with a stick up his ass, and the price you pay for drinks are considerably high. Unfriendly to out-of-towners.
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Joshua Hoffmann
The best of the large bars in downtown Naperville usually no wait or cover and plenty of different parts of the bar with a different atmosphere depending on your mood.
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Tyana Harland
It was too dark and crowded. The people there were all on some type of drug. The place smelled like stale cigarettes.
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Alejandro Camargo
Great music, here is a good time for dancing. The roof top bar is nice, Bud Light bombers are a good deal.
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Alfredo Arellano
Meh...good staff,but terrible food compared to other local bars. Place feels dated and in need of an update.
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A Private User
Beautifully remodeled, great rooftop patio bar; great atmosphere; need to have patience on crowded weekends.
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A Private User
Was very unhelpful when my girlfriend was sick. They would not let us close out her tab. Avoid at all costs
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A Private User
its fun to sit at the front near the big open windows, drink a beer and people watch. Food is just so-so.
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Brandon Dupy
This is my go-to place after a few drinks on a Saturday night. haha the people watching is superb.