Address: | 1400 E Sibley Blvd, Dolton, IL 60419, USA |
Phone: | +1 708-868-5494 |
Site: | whitecastle.com |
Rating: | 3.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
EN
Enchantra Phelps
The food tastes good at this White Castle location. But this is the longest I have ever had to wait for any fast food in my lifetime... and the wait is consistent. Everytime I go I have to wait 15 to 25 minutes for an order. The employees dont even seem to notice. Several times Ive seen many people leave because the wait is just so ridiculous. The employees are always nice and pleasant while making customers wait. You can even get a pleasant farewell greeting when they tell you goodbye after waiting 25 minutes and still havent made an order. Once I waited in the drive thru for 15 minutes, then went inside 20 more minutes thinking this may be faster. Before myself and for other customers just left.
JA
Javohn Chandler
They had us wait at the drive thru for 15 minutes then the employee finally took our order. As we are approaching the window, the employee is talking with her friends in the car in front of us. We ask for the manager and she shows no concern for the satisfaction of the customers and says that we shouldve just waited.
DE
Deborah samuels
Service is horrible not to mention when you order you have to wait 10-15 mins just to place your order in the drive through ,some of the workers are rude it is by far the worst white castle to go to if you want fast service
AI
Ailah
Really not fond of this location. Their receiver speaker for drive thru is broken so they are prone to mess up orders. They NEVER have ketchup packets and they are slow. Very crowded at night and once again extremely slow.
DE
Deangelo J
Poor service.....waited 35 minutes for a very small order and couldnt wait any longer. Completely lost and uncaring staff at this location. Avoid this particular location if you dont like playing the waiting game.
VA
Valissa Munoz
They need a new speaker system . They got my order wrong . I will always loveyou the double cheese burgers . I TRIED the tried pickles , but my baby and I didnt care for them .
KE
Kelvin Stanford
Last night crew did a great job. Food was hot and served fast. It was clean and the lady working the register had a great smile. Good job White Castle crew.
PR
Priscilla Beeks
The worst White Castle. Pull up to drive thru, no one says anything until you say hello then they tell you to hold on. Service is horrible.
ST
Steph Greene
This place is slow as beck. I had 2 wait 15 even b4 I could place my order, you that you are selling burgers keep them on deck then.
AN
Angie White
I didnt receive my complete order and my kids fries were cold just like the service...Wont be back at this one
TE
Terri Kyles
I used 2 buy food from here, & it was freshly prepared, piping hot, & the staff smiles & were courteous.
BR
Brendalee Lyell-Keate
The best ever!!! I travel trip I take I stop at White Castles!! Love their sliders and onion rings!!!!
BO
Bobby Wysong
I really cant give it a major overall experience because all I ordered there was a Coke.
LI
Lisa Lucia
Staff very friendly & accommodating. Ordered 30 & 20 cases. Quick & with a smile
KY
Kyrin Lloyd
Too slow always and the food is cold plus the employees are very disrespectful
VI
victoria fields
Im still waitina and have been for 30min. For a order i did a hour ago online
JO
joshua curry
Other than having bullet proof glass, it was nice, clean, and friendly.
TI
Tiffaney unknown
Not so clean the cashier cook and ring you up and dont wash her hands
SH
Shanna Dudley
Horrible service and you will wait along time to get your food
MA
Malik Shabazz
Slow as hell. Never give you marinera with your cheesesticks
JI
Jimmie Johnson
You cant get these awesome pieces of heaven in the south
FA
Fatt Strawberry
I love White Castles its one of my favorite spots.
CA
Carol Needham
I like the food but service can be slows at times
JO
Joe-Nathan Delarosa
Good prices, fast service, & great taste.
CO
corey malcolm
Very unprofessional and nasty floors
CH
Christina Harris
I have loved their burgers forever.
MI
Mike Bisalski
I l9ve the jalapeño cheese burgers
TO
Tommy Tommy
SUPER FAST SERVICE FRIENDLY STAFF
TA
tanesha Lewis
No the best. Not the fastest :(
DO
Dollie Hall
I love their jalapeno burgers
CA
Carla McCall
Love the breakfast sandwiches
WE
Wel Goods
Cool place for a quick slider
CA
Camilliya Bell
The Burgers Are Always Fresh
JO
Johnetta Weeks
Affordable prices quick but
KI
Kimi Doyle
Drive through takes forever
GE
Generation Upcycle
1st time we ever had one.
MY
Mykel Jefferson
I love their breakfast!!
WA
Walter Johnson
Good breakfast sandwich
AS
Asmar Boyd
Good food, ok service!
C
C C
They are soooooo slow!
BR
brandi chapman
They are extremely slow
SH
Shawn Reed
Food wasnt hot????
CH
Chris Winchell
Good customer service
DO
Donna Nelson
Food wasnt that hot
LA
Latonya Brackenridge
Love there smoothie
KA
Kara Holland
They are very slow.
CA
Carlos Watson
Theyre slow as hell
JU
Julius Finley
Its a great find ..
KE
Kevin Johnson
Like their burgers
JE
Jeffrey Dunning Jr
Service was good
R
R Wyatt
Its white castle
LO
Lois Fondren
Bad slow service
AN
Anthony Miller
Great breakfast
SA
sandy williams
Brisket sliders!
AL
Alicia Stokes
Could be cleaner
DE
Deshun Burns
Great high food
PA
Patricia Ward
Good service
JO
Joseph marjan
Great service
JA
James Rodgers
Good all day
QG
Qg G
Good burgers
RO
Robert Bell
Dirty lot.
DW
Dwayne Morris
Great food
JO
Joyce Hill-Gray
Great food
JU
justin Florence
Open late.
CL
Clemmie Perteet
Great food
CH
Christina Mitchell
Its okay
RO
Ronald Dunn
Very nice
MA
Matt Love
Good Food
OL
olusegun ogunniyi
Clean
MA
Marla Andrews
Good
PI
Pinky Pie
slow
MI
mike tarver
Slow