Address: | 669 GA-138, Riverdale, GA 30274, USA |
Phone: | +1 770-994-0482 |
Site: | wafflehouse.com |
Rating: | 2.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
NI
Nina
I would give no star if possible! So I went in there, and everyone was playing with their phones... started having conversation about why you didnt make grits...everyone was like I just didnt feel like it while playing with their phones. They did not care, and acted like we was a bother to to them.This happened today July the 4th. Left and went across the street to IHOP. The minute I walked into IHOP I was treated with respect and taken care of. I will never go back to this waffle or maybe any other to that fact. Tired of the sorry as$ service! IHOP is way cleaner, way better selection, and most importantly treated like youre supposed to be....i am a customer so i love to be treated with respect for I can give it back.
RO
Rob J
On September 23rd we arrived at waffle house after 11pm and it was 40 degrees inside. I swear I was watching my warm breath roll out of my mouth like it was December. It was just a little uncomfortable. This was my 1st time coming back to this location since 2006 because they didnt take my order. So 9 years later same thing. Bye waffle house #1721 you will never ever get me again. Waitress never came to table. I left hungry again. ✌
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Chavas Stanley
This place has THE WORST customer service ever! When I sat down I wasnt acknowledged. I was the only customer in the store and the staff failed to speak or take my order. They just kept staring over at me as if I needed to leave. Im sure if they werent distracted by their cell phones or babysitting their children at while at work, they could have actually done their jobs. Dont eat here or hold your breathe waiting on service.
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Elise McCauley
Negative stars if possible NASTY!! food in our drinks, staff is rude and unprofessional. Yelling and screaming. They had the bacon just sitting in the freezer on racks. The staff was digging in the hair then touching cups and everything. Very damn rude. Ill never eat here again. This is not okay. Oh and its wayyyy to cold in here. And my food was burnt.
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Terence Williams
First off they never answer the phone Ive called on several occasions and Ive never got anyone one the phone then we I get there I guess I become invisible about 10 minutes later and a couple excuse mes I finally get someone attention doesnt matter if it packed or a few people they take forever to take my order I will not be ordering from here again!!
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Brenda Vinson
My husband and I give this place 4 stars because the food havent failed us, but its entirely to cold in this place, we have visit this place morning evening and late nights and its has always been cold, we ask why is it so cold the workers said its the manager, they had on jackets, each time it was the female manager on duty.
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William Shelton
Worst Waffle House...bad customer service and a blight to the corporate brand... let me sit and cook food and wait (30 minutes to go order )until they have to ring up my order to tell me that they cant take credit cards....then ask me to leave go to an ATM get money and come pay for the food...cmon why wasnt this posted?
YU
Yungboss Co-CEO
So I go up in this ratchet ass place bout 4:00 am because I was up and kinda hungry so me and my lady decided to go here... From the jump it was bad starting with a customer who was overly retarded and extra loud with his pleasantly plump girlfriend in this small dress looking equally stupid and he had on karate shoes
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Roosevelt Williams II
Its so cold inside this location people are shaking the workers have on coats...its 64 outside 50 inside the restaurant. What happen to making it a pleasant atmosphere for the customers??? Finshed entire meal no refills as well. Tea taste as if pot hadnt been clean in a while.
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KENYATTI STARGELL
Freezing temperatures inside, cold food, dirty floors, dirty tables, lack of condiments on the tables, greasy menus and a lack of attentive and good customer service. On the other hand good location and great amount of parking. I will never revisit this location.
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Coffey Sparks
When ALL your customers are complaining of how FREEZING it is your restaurant...It helps to kinda listen. It is RIDICULOUSLY TOO COLD IN HERE & Management seems to not care! My waffle was warm for all of 3 minutes. Now its ICE COLD
JU
Julie Pizarro
Service is pretty fast but it is always colder inside than it is outside and its december...I can see my breath , I guess thats how they are able to sell more coffee... If you go, go with a coat cause it is COLD!!!!
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lenardo wallace
Too many kids working not taking job serious, and couple of their workers seemed high as a kite,like beem me up scotty.Was actually warm inside for a change.Management need to be there at all time
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jesse cunard
Customer service slow but Atleast my wife and I were greeted when we came in. Employees enjoy there phones and music loud. The food was very good though.
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filmcaptive
Extremely slow. All the employees do is complain. They will have you sitting there for long periods before they even bother to acknowledge you!
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Lisa Cook
Food was fast and hot the staff was wonderful everyone seems to be happy and working as a team, keep up the great job.
JA
Janine Fryer
Horrible customer service. Arguing with each other in front of customers. And they never answer the phone.
JA
Janice Carswell
I had coffee and one of the creams was spoiled, it kinda made me cautious about the entire meal.
ST
Stephanie Smith
Went in to order and the said they arent cooking anymore food. Isnt waffel house 24 hrs?
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Francette Thelemaque Thompson
No one ever answers the phone but I still keep going cause they are the closet
MA
Malissa Robinson
Excellent Service!!! It was a little on the cold side. Will definitely return
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Terri Johnson
In this Waffle House they are fun and helpful. Food is Waffle House.
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Anthony conyers
Nite time worst time to eat at this location never again
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Xavier Henderson
My order was quick and accurate just the way I like it
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Shay Jones
Food was not correct and was cold. All 4 orders wrong
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Richard Milner milner
One more Waffle House I work at loves service you
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Victory Bankole
Service was slow. The place was also freezing.
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Jeremy Waltz
Food was great thank you see you next time.
SA
Samson Mcclendon
The worst experience I ever had
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Jonathan Judkins
They know how to cook grits
AL
Albert Timmons
Great Food Great Service
KI
Kimberly Barker
The cooking area filthy.
LO
Low Down
Great service and food
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Rich Boii
Service was awful.
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Jose Rodriguez
Love this place.
CO
Cory Jackson
To many blacks
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Jose A. Vega
Its a to cold
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morgan shatee byers
Thinking.