Address: | 8765 Tara Blvd, Jonesboro, GA 30236, USA |
Phone: | +1 770-473-4336 |
Site: | wafflehouse.com |
Rating: | 3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Chan Ph
Horrible customer service. Tried to call in a order and sat on the phone for almost 15 min walked in still on the phone and yes they were a little busy but a 15 min wait on the phone and no order taken as I stood there on the phone waiting to be addressed. If yall are gonna have long wait times u need to figure out how to handle high call volume without loosing your base customer. I decided to leave and was still on hold, a girl eventually picked up but had an attitude because I was upset that I was on hold and hung up on. You cant get mad at the customer who tried to be patient for 20 min trying to place a food order for a family. Yall need to do better...stop being angry and rude...
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Joseph Belle
I ordered pork chops and eggs with raisin toast, I was given white bread and had to ask for apple butter. The coffee cup turned out to be dirty...after I had drunk half the cup I found old foodstuffs stuck on the inside of the cup...I ask for a new cup, she attempted to pour into same dirty cup. The pork chops was so tough I couldnt cut them with a knife and to top it off a fruit fly landed in my food and buried itself in my grits I couldnt take it anymore. I walked out I told the lady I can eat here........ that happened just today
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Jennifer Hudson
Our waitress Lazurus was so attentive and made sure that we had every thing we needed she kept coming back to our table just to make sure we was ok tou just dont get good service like that anymore thats why I love eating at this location its convenient to where I live which makes it all the better thanks Lazurus tou were very kind waffle house needs more people like you who makes a different with love Jennifer Hudson.....
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brian nelms
This has got to be the worst waffle house Ive ever been to. I didnt even eat here. Thankfully. As soon as i walked in one waitress was rude to me for asking a question about where to sit. Then when i decided to sit at the low counter because i have a bad back. I was told i would have to sit in the waiting area by another waitress. There were a total of 8 people in the place. That told me all I needed to know.
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paul bryan
If this was my first Waffle House experience, I would never go back. In fact I would see it as a reflection on all Waffle Houses. The service was terrible! The server wasnt as bad as the cook. I went there 8/9/2015 @ 8:30 am. And the cook seemed to have been in training. The trainee was as bad as the trainer. Bad attitudes from them both. The health rating was a 74, that should be the 1st clue.
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Andréa Raquel
Well done eggs are not rocket science!!! So why do I have to send my eggs back, then still pick soft yoke out and get talked to like Im crazy by the cook???? Where is the manager while Im picking soft eggs out of my bowl just so I can eat after 30 minutes??? SMDH!!! Oooohhh he is the manager. That explains the negative energy and bickering among the staff. Soooo sad!
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A Private User
U just dont know what kind of service you are going to get...ok or bad flip a coin. One evening this is what we got...very poor look at the pics. They were out of to go supplies & used a lid & plastic wrap. The salad was poorly make so was everything else once I got home to unwrap. No one has pride for their job there. IHOP here I come!!
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Cleo Fleming
The silverware was old, tarnished, and had water stains. I asked for a cup of hot water. The waitress advised me that waffle house no longer does this practice. I asked for a glass of water. The waitress said that if the water was NOT for drinking and was FOR the silver ware, she could not give me the water...WTFFFFFFFF????
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Annlatish jones
They were very unorganized it took 10 minutes just to get a menu! Our server was nice but you can tell had way too many costumers. My eggs were also not cooked when they brought them to me and when I sent them back they still were runny.
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Cameron Williams
My experience was awesome my waitress - Free came and dealt with my friends and I in a professional manner. She, the food, the atmosphere, they were all fantastic. Thank you so much Free you were amazing hope to see you again.
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Ainsley John
Terrible customer service. No one acknowledged us when we entered. I had to ask them to clean off the tables & seats for us to sit. They decided to try to serve us when we were leaving. Worst Waffle House ever!!!
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Veronica Blake
Horrible customer service very rude took long to take order Im a bartender and I felt like I could never see myself . Coming back and I got splashed with dish water and the server thought to say anything
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Emanuel Amaya
Always out of stock on everything.... New management required!! Worst experience at a Waffle House to this day, and Ive had my fair share of visits at many Waffle Houses but this one is by far the worst
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Hannah Frick
The only good thing I can say is our server was sweet and apologetic about our long wait. Lukewarm coffee, bad food, long wait. Never did get my water. We will not return to this location
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Robin Vincent
Staff spent most of the time laughing and talking sitting across the restaurant from us. Never refilled our drinks and didnt see our waitress until she gave us the bill
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Leslie McBride
Four stars because it was a standard Waffle House. But they were prompt and kept the line moving, tables were clean and food was hot and tasty. Really hit the spot!
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mat dennis
Horrible hair in food and when I asked for a manager I was told the door was closed that they didnt want to be bothered!!!! Never again will I go to this location
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Shonye Butler
The wait time was ridiculous!!! the server got the orders wrong. We had to wait 41 minutes for orders that were suppose to be to go #NEVERAGAIN
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allen stewart
Can you call Waffle House "down home" cooking? Its delicious and greasy...overindulgent. I love it. Service here is great, too.
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Adam schoeni
This is a great place to take your coworker when they show up to work slightly intoxicated from the night before.
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Latrell Norman
I miss the old set of people that use to work here.they never messed your order up and give I more food
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Michael Okorie
I just had grilled bacon chicken cheese with Hashbrowns... Its good and the customer service is great
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Mister Jackson Sr.
Couldnt get food cooked, waitress was good but the cooks decided to clean the grill after we ordered
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carlos mendez
took forever for food or for anyone to acknowledge us being there definitely will not be back
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Ulises Franco
Excelente lugar día y noche
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Jason Holt
The grits were not cooked the lemonade was not good and they ran out of pork chops
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Stephen Montgomery
The Waffle House is convenient the Foods good and most time the service is great.
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Michelle Lee
The two things that I wanted to order they were out of it. Hamburgers and chili.
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Chan Davis
The cook Wayne Charles makes good food. I ONLY like going when he is working
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Jessica Garrett
Long wait. However food was great. And the ladies kept me laughing.
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karanjah Benjamin
Service sucks, and no one answered the phone for customers orders!
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Seven Jones
Mika was the best.. When you go at night ask for her..