Address: | 3928 N Druid Hills Rd NE, Decatur, GA 30033, USA |
Phone: | +1 404-315-6887 |
Site: | hongkongdecatur.com |
Rating: | 2.8 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 12PM–12AM 12–11PM |
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Derica Hicks
Do not order from this place. Food isnt anywhere near decent chinese food and you can call me a food critic. I KNOW good food. I ordered from them yeeeeeears ago and havent ordered since until last night and i regreted it but i was desperate. (No ride and it was too cold for MARTA). Okay first off, customer service has to be at LEAST half decent/acceptable. The young lady who answered the phone was EXTREMELY rude. I started by stating Id like to place a delivery order and she proceeded to ask me for my number. Well i always try to speak slow and clearly over the phone to avoid hearing errors but she KEPT going ok..ok...ok after each number like i was really talking THAT slow! Ok ignored that against by better judgment and she asked me for my address so i start to give it to her. She cut me off right after the street number and went, "Whats the apartment number??!" Huh? Maybe they already had me in their system from ages ago but damn you didnt have to cut me off like that! I finally got fed up and asked to have someone else take my order. She initially claimed they were too busy...yea too busy to miss money? I told the guy about her and gave him my order. No apology or anything. Now on to the food: I got chicken fried chicken with sweet & sour chicken. Their chicken is breaded and youll have to dip it IN the sauce. The skin of the chicken is soggy. You bite into layers of soggy skin before getting to the meat. The chicken fried rice was decent and the tea.....i just didnt taste tea in it. Im a self proclaimed foodie so i know good food. This aint it. Ive had much better like the one in the kroger plaza on north decatur road. Avoid hongkong like the plague.
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Brandis Kimble
Horrible place and rude people!!! I ordered my food at 12:50. When I get it delivered, the driver is rude complaining about the cold as if I dont already know and throws my food in my hand even after I tipped! Food completely wrong and they forgot my soup that was part of my order. I called back and they told me it would take an hour for my correct order. My second order arrives an hour later still with no soup and my order only has less than an average order of rice! WTF I called back to the restaurant to inform them that my order is wrong AGAIN and they rudely told me that I would have to wait again and they hung up in my face. My order was simple: chicken and broccoli with white sauce, white rice, and wonton soup. Never got the soup, the food is completely different, and waited over two hours to have something corrected and they wronged. Dont offer a service if you cant live up to the basic standard of what the service is to provide. I will never give them my business here as there are too many places here where cuisine and customer service is BETTER.
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Meredith Van Sickle
I love this place! Its your typical Americanized Chinese food as someone else said: beef with broccoli, general tso chicken, etc... Its really very good, you get a lot of food for your money too. The lunch special is unbeatable, 1 lunch special is enough for me for lunch and dinner. I appreciate the fact that its a family place and the WHOLE family works there. The lady who is in charge is great! She always remembers me (which is good since my daughter and I eat here at least 3x a month) and has made sure my orders are NEVER wrong. I usually see her son there working or doing his homework for school. Its not a glamorous place, but its cozy. Im there for the food, not the décor. Plus, when Im sick, they deliver! I live in Scottdale and a lot of delivery drivers wont come to my neighborhood from other places.
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A Private User
A free item was left off my order and I didnt notice it until I got home. When I called, the woman was very rude and said I didnt get it because it was not on my order. I had ordered it, but for some reason it didnt print on the online order, and asked if I could come get it. She very rudely said I could. When I got there she again rudely affronted me about it not being on my order, said shed let me have it this time, but not next time. Then she made me stand waiting 15 minutes before she gave it to me. The food in general was OK, but the seafood dish I got had a piece of lobster in it that was old tasting, tough, and stringy, totally inedible. Also, it is mostly carryout and there was no one inside eating. The place looks like it could use a good steam cleaning.
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A Private User
When my food arrived, it was evident that there was no sauce on it at all. I tried to eat it anyway but it tasted like feet. Then I called to complain. The woman who answered the phone kept me on hold for a long time while she took other peoples orders. Once she deigned to pick up my line again, she told me that it was my fault that the food was terrible because I didnt ask for extra sauce. I explained that there was no sauce at all. She continued to blame me becoming more and more impatient. Dont order from this restaurant. They treat their customers like garbage. And there food tastes like garbage.
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A Private User
This is the worst, nastiest Chinese place ever. The restaurant itself is so dirty I could barely stand to sit down. The food is not very good. It is bland and all tastes the same. The fact that the restaurant is so dirty and gross makes it hard to eat the food anyways. The employees treat the customers awfully. They are very impatient and difficult to deal with. To sum it all up this is a terrible restaurant and if you are looking for some cheap Chinese food try somewhere else. There are plenty of other good Chinese restaurants within a couple of miles.
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Lissette Aldea
This place has terrible service called to see if they deliver by me was told they dont and was hung up on and instead of the woman explaining to me that I called the wrong Hong Kong she hung up on me instead when I called back she gives me an attitude and starts yelling at me and then hangs up on me again when I try to call back to ask for a manager no one answers my phone call I wouldnt suggest this place to my worst enemy terrible service and thats just over the phone only gave five stars of crap
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Richard Lin
There are a lot of options from this restaurant. There are even healthy food options. Sometimes, there is a wait because of the long lines and phone calls. My favorite dish is chicken and broccoli because its a healthy option. Additionally, the wings are exceptional. I have never had fried wings with so much flavor until I ate here. I totally recommend ordering here. If you come at a good time, you can expect your food really quick.
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A Private User
I ordered Hot & Sour soup and Chicken Lo-mein. The food tastes very bland like there are no seasonings whats so ever. The chicken is dry and I did not ask for yellow rice or whatever that rice was and there was a ton of it in the same container as my food not to mention there was barley any Lo-mein (which is what I ordered). I will never order from here again! It was so not worth $7.50!