Panda Express
| Address: | 3410 Buford Dr NE, Buford, GA 30519, USA |
| Phone: | +1 678-482-8379 |
| Site: | pandaexpress.com |
| Rating: | 4 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 11AM–9PM |
Location
Photos 50
Reviews 23
BE
Beth Anderson
Are all Panda Expresses miss managed all the time? We have been here 4 times in the past 6 months. It never fails, every time we have ate here, they run out of food!! They start to fill our order and then the 3rd person in our party has to wait for them to cook the food! The customers in front of us are always waiting for something too! Does any of the employees and managers understand the concept of "if the food is low in the pan, you need to make more BEFORE you RUN out and make customers wait!" We were there last night and I have another concern about Cross Contamination. There were 2 employees touching all 3 Styrofoam trays (no gloves on their hands), including the person ringing us up at the cash register, once she was done (we had to wait for a food item to be made) they put all 3 Styrofoam trays on top of the crab rangoons and egg rolls that were in the pans to serve to customers. They did this so our food would stay warm but what about the people who want the egg rolls and crab rangoons? Would you really want to eat those now after employees have touched all over the food containers, touched money, then touched the containers again and put them on top of food in pans? Yuck!!! We will not be going back there again! I am finished giving them chances. They have no concept of Customer Service or Organization!
RO
Ross Fam
I was greeted as soon as I came in the restaurant. The item I wanted was out and they cooked it fresh on the spot. The attendant was courteous, patient, fast and efficient. I was offered a sample while I waited and ended up ordering that as my other side. The utensils were fully stocked. The restaurant, the parking lot, the bathrooms and the drink station was all clean. The manager had a presence and was available. It was half full in the restaurant and the noise level was at an appropriate level. Most importantly the food was delicious! I was there with my family and they enjoyed their items too. We ordered collectively the Beijing Beef, Orange Chicken, Grilled Teriyaki Chicken, White Steamed Rice, Mushroom Chicken and Fried Rice with 3 Medium drinks. Our family has eaten at this restaurant multiple times and we continue to return for the great customer service every time. I gave it 4 stars because it has been a couple of times including this one that they were out of common items and no one was even cooking it. Although they did immediately prepare it when I said something. I am guessing they do this to try and keep food costs down but it can be a little frustrating when you just want to run in and run out with some food after a long day at work.
A
A Private User
I used to love this restaurant, it was my first time at the Mall of Georgia location, I did think I was going to be a perfect sunday lunch but NOT AT ALL, the service was terrible, the food was ok, a little low in salt EVERITHING... I we had to wait a lot and it was not full, It was just a couple ladies in the front and they were not enough for the 4 people we were waiting for service and the saddest part... the COOKER WAS HISPANIC.... :( . Any way I DO NOT recommend this Panda Express location
PA
Patricia Blackwelder
This location never has heating or A/C. Its 90 degrees in Buford and 100 inside the Panda. The food is par for Panda, but they never have food prepared except for Orange Chicken. Expect to add 15+ mins for your food after you order. They do not honor their coupons. Had kids eat free coupons and was told theyre only valid on Tuesdays. I wont be back.
JA
Jamie M.
Waited in line at the drive through for 10-15 minutes, it was at least 8 cars long. After finally placing my order the girl informs me that they have no chicken left and are not cooking any more for the night. It was about 9:30 on Friday night, they still had another half hour before closing. Terrible service...
RI
Richard Howard
How do you run out of fried rice at this kind of restaurant? Made a special trip to get orange chicken and fried rice, but they are out of fried rice? .... Otherwise, The fried rice is always perfect, orange chicken is great, walnut shrimp is great, everything is just what youre hoping for.
JI
Jim K
Truly an express Chinese experience. Love their spicey choices like black pepper chicken and Kung pao chicken. Very popular on weekends. Today they had trouble keeping all selections ready to serve like chow mein, spring rolls and mixed veggies. Probably just a temporary moment of chaos.
A
A Private User
Melissa has waited on me several times. She is extremely good at her job. Panda express Mgmt, you better appreciate her while shes there! The food is always good and the rest of the staff is friendly. Dont know why they keep running out of clean trays however?? ;-)
BR
Bryant AVi
It gets crowded during lunch hours, no surprise with that. Sometimes the food is not well done like rice since they rush or is not cooked throughly. Other then the little flaws they have friendly staff and the pricing is something not to argue about.
JU
Julie Clay
My food (string bean chicken and veggies bowl) is normally good from this location. My sons favorite which is teriyaki chicken is normally a little burned or out and we have to wait. Otherwise this location is great.
RI
ricardo romero
Biena comida, pero, muy en limpieza y el aire acondicionado es muy suave. Es muy caliente el lugar
ER
Erica Kahle
food was great. only downfall was that the line was long and there wasnt really a flow on where to stand, so it felt a bit chaotic. kudos to the staff for keeping up with the high demand!
RA
Rachel O
First time I went food looked stale like it had been sitting for hours out there, so I left. The second time was a little better but food couldve been better.
CH
Chase Johnson
Great service here! Every time I go here I get a bowl and they LOAD it up with lots of meat and noodles. I prefer this location to the one in Duluth.
RY
Ryan Michael
Got there right at opening, so i had bit of a wait while they finished cooking the food, service was good, restaurant was clean, food was good.
SS
SSJ4Sonic
I appreciate the cashier cinthia for making me feel welcome to get my food every week. I hope she stays cause she does an excellent job
RO
Robert Horton
Got a large mushroom chicken they did not fill to the top. Fresh but greedy. Not the first time either. Wish I could post my picture.
CA
Cathy McClain
There was NO a/c and I couldnt enjoy my lunch for the heat! Had to be well over 80 degrees in there. Wont be back to this location.
DM
Dmitriy Krudu
This location is great! they always do such a good job and are very friendly! also the food is amazing! would definetely recommend!
JA
Jasmine Hardeman
Love this place!! Service is always quick and food is so good. Im not a big fan on Pepsi product drinks, thats my only downfall.
OL
Olidia
Great food friendly service. A little hard to get arround in a wheelchair but at least the chairs arent fixed in place.
C
C W
Good fresh Americanized Chinese food however the portions of meat are minimal. Always friendly customer service.
WS
wscott0709
How does a Chinese restaurant run out of white rice, let alone manage to be out if it everytime Ive ever gone?
