Address: | 12561 Castlemoor Dr, Eden Prairie, MN 55344, USA |
Phone: | +1 952-656-1000 |
Site: | peiwei.com |
Rating: | 3.9 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9:30PM 11AM–9:30PM 11AM–9PM |
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Brent Wassell
Too much to say about this place. First time we waited ~45 minutes for food to go. 20 minutes through we tried to cancel the order to go somewhere else and they wouldnt let us cancel. Then we we got home the salad had no veggies and no dressing. We contacted corporate, they apologized and sent us some gift cards to try again. At that point, I hadnt written this review. Last night we used the "we are sorry" gift cards to try to make things right and give it another try. First, online ordering was broken, okay sure, that happens - called in and placed order. They said it would be 40 minutes. A long time, but still sure - maybe they are really busy. Get to the store for pickup, its 6 minutes before anyone acknowledges the "online order pickup line" and the person in front of me is also frustrated. Finally get the food to go - and I check it to make sure its correct. On the salad there is no chicken and no peanuts. Again the order was wrong! I show the person and say thats not acceptable, they apologize and say the kitchen messed up and go to them right away to get things fixed. I can see the cook mouthing off to the cash register guy and a minute later put some chicken / peanuts on the salad and put it in the to go window. Well, there is nobody up front (the cash register kid was running food) and I had to wait a few more minutes to pick up the order. They had messed up, tried to make things right - which I respect, but messed up again. They cant get orders right, they take forever (even when not busy), and we have never ever had a good experience. There are plenty of other options in beautiful Eden Prairie where we will be taking our business. Not Pei Wei.
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Madan Kumar Thirumeni
This is the most preferred Asian dining for my family, relatives and friends circle. I first came to know about this place through my roomate during 2007, when I just tasted his left out of Mandarin Kung Pao. The first impression is always the best impression and in case of Pei Wei, it defeats that say. Me and my wife are frequent guests to Pei Wei and we dine almost 8-11 times in a month. She loves the food and we have recommended this place to many of our friends and relatives. They love this place too. This place has got good Ambience with excellent service and delicious food varities. This place is always crowded and I felt people love this food the way we do. My Favourite dishes are : Pei Wei Spring Rolls, Chicken letuce wraps, Pei Wei Spicy Chicken Salad, Pad Thai Noodles, Thai Blazing Noodles, Dan Dan Noodles, Pei Wei Spicy, Spicy Korean, Mandarin Kung Pao, Thai Dynamite, Thai Coconut Curry, Lemon Pepper and Chicken Fried Rice. I would say everything on the menu is excellent. I give a 5 ***** rating for that.
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Nicholas A. Ferlazzo
Very disorganized when I went to place a takeout order using a promo code I was sent on the 31st of October. They were out of spring rolls again, which seems to be common place at this location. My quality of a wok stir fry dish was utterly low, and not what I expect from a Pei Wei. This one is a little better than the other location I have been to, but this last time was a let down and a big disappointment. There was no one the line to even prepare dishes that people were ordering, service was a very slow. One cashier was not enough and the cooks were blabbering about nonsense while cooking. I have been here one other time and my experience was a little better, but now great.
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Mark Schumacher
I regret the decision to eat here 110%. The honey seared chicken was tasteless and each piece a different and displeasing texture. The noodles were flavorless and looked to be simply buttered spaghetti. Even after adding a significant amount of soy sauce, it was still a struggle to finish it all. Worst of all was the price, which was about $10. Easily $2-3 more than Leann Chins, and Leann Chins is actually an enjoyable meal. Dont waste your time here. Go to Five Guys or Erberts and Gerberts, two very good eating establishments near by.
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Drew Gmitro
This place has gone downhill. We first came to this Pei Wei in 2015. It was great !!! Food was excellent and staff was great. However, in the past year, everything has changed. The place is dirty, staff immature, and food never tastes the same way twice. Its always inconsistent, depending upon whos behind the wok. Its always too greasy, burnt, or youre missing food in your order. Were done with this Pei Wei. At least until they shape up.
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David Port
If you want the better of what this restaurant has to offer be sure to come during the day. The staff who work here in the evening just dont have the skills, or motivation to do anything well. Ive never been disappointed during the day, but have always been disappointed every time I have gone here in the evening. Also, save your money and just ask for a cup for water as the Coke dispenser is always out of the majority of flavors.
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TJ Davis
The food is always decent but after standing in line for 20 minutes (Understaffed as usual), the delivery team dropped off the wrong order twice. I talked to the manager to let him know how pathetic the service has beco.e over the last year and he didnt care to concern himself. Too bad, always used to be a good place to go to.
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Mariah Sirbasku
Lo Mein was okay but, the shiitake mushrooms were spongy and hard to chew. My soda tasted like cherry flavoring after changing pop selections twice (touch screen soda machine). They didnt have forks available when my food was brought to me, had to wait about 7 minutes. Tables were dirty. I will not come here again.
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Olivia Cicha
Waited exactly 20 minutes to get our food with no one else sitting in the restaurant. Usually they bring it to your table but I had to go get it myself because it was just sitting on the counter behind the cooks. Not sure how its possible to forget about the only people sitting in the restaurant but it happened.
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Erik L
45 minute wait on food last time I was here. No warning given. If you are looking for a cheaper faster P. F. Chang youll probably enjoy this place. Ive come here and received the wrong order multiple times. So if you have a good allergy its probably not a good place to come. The food quality is alright though
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Nathaniel Tower
Pei Wei is always a good place for a good meal. Their wontons are especially delicious. Its also one of the few "fast food" places where you can actually trust the shrimp. I do wish they would put a little more meat in their dishes. Even the bigger sizes are a little skimpy on the meat.
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Jerry Rice
I usually like this place but today they forgot the dressing for my salad. Didnt realize until I got it home. As someone who works in the food service industry, being busy is no excuse for poor service. I guess Ill be eating just steak mango and lettuce dry today. Thanks Obama...
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My Vu
I ordered the Mongolian beef meal, then the girl and me, do you want steak or chicken. I asked her doesnt it come with beef already? She said no, I have to choose between chicken or steak and added it to my bill. Ive been to other Pei Wei places and have not had this problem.