Einstein Bros. Bagels
| Address: | 3410 Buford Dr NE G-400, Buford, GA 30519, USA |
| Phone: | +1 678-546-5640 |
| Site: | locations.einsteinbros.com |
| Rating: | 3.6 |
| Working: | 5AM–5PM 5AM–5PM 5AM–5PM 5AM–5PM 5AM–5PM 6AM–4PM 6AM–3PM |
Location
Photos 78
Reviews 19
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A Private User
First off, if you know your intercom doesnt work properly dont waste 7 minutes of your customers time trying to take their order over the intercom only to have them pull around to the window and order all over again!!! Secondly, if you only have a few types of bagels available, dont ask them what kind of bagel they "want" only to have them go through the whole damn list. And, after 3-4 minutes of going back and forth and finally finding out what bagels you do have, at least make sure the customer gets the right bagel!! The only thing that did go half way right was when my gift card wouldnt work, because their computer wouldnt recognize it, the assistant manager did call the number on the card to find out it was a legitimate card with money on it. However, I still couldnt use it so I had to pay cash...after waiting 10 minutes for her to call!! Total drive-thru time 20+ minutes. 20 minutes and my food was cold. If I didnt still have $18 on my card that I dont want to lose, I would NEVER go back to this place.
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Maureen Mox
I was in town for a week long business meeting and stopped in early lunch time to grab a bagel dog. I hadnt have Einstein Bros since I was in college and I LOVED the bagel dogs. When we went in, they said they only make a handful a day and were already sold out. They told me to come in and try the next day, I came in for breakfast the next day, they STILL didnt have any. The manager was there that day and apologized after he found out Id come in the day before as well. He ended up giving me my breakfast on the house and told me if I called 30mins/1hr ahead of time next time, hed hold them for me. The last day of meetings I called and asked them to make same. When we came in the manager remembered us and grabbed them. He was super nice about it and went above and beyond for his customers. It was much appreciated! And the food was great :)
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Eric Trieu
This place isnt too shabby. Great place for breakfast and an on the go snack. You have a variety of bagels to choose from like asiago, raisin, and pretzel to name a few. They also server hot sandwiches which are pretty good as well. This place doesnt get too busy so you shouldnt have to expect too long of a wait. It has good seating for close 30 or so people but dont expect a full house as most people just do take out. Overall a great place bagel lovers! My Recommendations: Nova Lux (smoked salmon on top of a bagel = heaven)
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Faheem Jamaloodeen
Arrived there with my family to have brunch. We waited 20 minutes to be served only to wait another 20 minutes just for our bagels to be prepared. We had enough and just wanted to leave. We waited well over 15 minutes AGAIN wondering when our food was going to be prepared. It turns out the our food was congealing in the open with knowone notifying us. And to make things worse, our bagels mere mutilated with cream cheese oozing from the side. The only good thing was the OJ. This was a terrible expirience
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A Private User
I have had several non-positive experiences with this store. In fact of the dozen times I have visited this particular store, I can remember only twice that it went off without a hitch. After my latest experience, it is doubtful I will be returning to this store. My bagel was 25% charred black burned along the entire right side of the power bagel. I have a picture of it but cannot post it here. Very poor. Service is friendly but non-efficient a large portion of the time.
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Matt Hannah
Seriously how can a bagel place run out of everything bagels? Numerous occasions I have been here during hours you would expect they would have the bagels ready and they had none. Come on Einstein your bagels are what you are known for and they are darn good. It would be like Starbucks running out of coffee, which by the way has happened to me before at the next door location.
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Ayano Fields
My first time visit was absolutely horrible. My order was wrong, i wanted to have some soup with my sandwich but they were all out....really? It was 11:40am lunch hour. I also order coffee, of course all coffee were out, the employee said they are making some....i dont think i go back there again. My co-worker was disappointed also.
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Melissa Conway
Our favorite bagel place! As a native from Florida, Ive enjoyed Einstein from childhood and am glad to have one near by! Wish there was a location in Gainesville area! Appreciate that this location features a drive through! Wednesdays are $6 dozen/days! Nice coffee station now featuring even ice coffee option at the coffee bar!
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Justin Smith
I have visited this location 9 times since moving to Buford. My fiance and I normally will get a 6 Cheese Bagel...7 of those 9 times this location was out. Once I went inside and they were out, 3 people in line left because of it. Can someone PLEASE explain the concept of Supply & Demand to the managers and owner.
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A Private User
My son and I love Einsteins bagels and just moved to town. We were so excited to see one close by but we let down tremendously! Our bagels that were toasted had Hugh clumps of butter not even melted and the bagels we took to go we so sad we will probably throw them away! Oh well, looks like we are not the only ones!
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Oscar Contreras
The service here was horrible! The dinning area was a total mess. I had to wait well over 20 mins to get my food while everyone else walked out with theirs. It seems like the personnel was more interested in their personal evening plans with their boyfriends than to actually serve the customer.
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Jewels Jones
Its a convenient distance from my job by the mall. But they usually add another 10 minutes if your going through the drive through. They usually forget something I ordered or mess it up and they usually seem distracted or not organized. The one on Duluth hwy is so much more organized and fast.
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Tom Foolery
Walked in at 3:45 on Saturday the employees acted like I had a third eye. Informed me that is I was looking for coffee it was too late. Actually got the feeling I was imposing and left immediately. Seemed to be a lack of management presence. Sad, normally Im very pleased with their service.
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Rachel Rawlings
Service is hit or miss. Some days are great and others orders are wrong and take forever. Store has a hard time managing large orders with regular traffic. Bagel quality is in line with other Einstein locations.
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Cool Ghoul
Sign says open until 5pm on Friday. I walked in at 4:18pm and they were draining the coffee and cleaning the counters. I asked if they were closing, the lady just said yes and kept on emptying the coffee.
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Derek Jones
A frequent lunch location for me that serves me well evertime. They also host my work group for meetings and cater to our store. Great service all around.
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James Flack
Sandwich are great. Monday dozen for 5.99 great deal. Shear here by the mall just a bit short on amount. Not supposed to be a glaze.
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Somoza Satchell
They always get my order wrong. All i get is turkey breast and cheese on Asiago bagel & they manage to screw it up everytime
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Tony West
Staff was fine, but after a few visits Ive yet to have a quality bagel. Buford is ready for another bagel option.
