Address: | 462 E Burleigh Blvd, Tavares, FL 32778, USA |
Phone: | +1 352-343-7744 |
Rating: | 4.4 |
Working: | 5:30AM–2PM 5:30AM–2PM 5:30AM–2PM 5:30AM–2PM 5:30AM–2PM 5:30AM–1PM 6AM–1PM |
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karen hagstrom
I received the worst service ever in my restaurant experience. I have also been a server myself during my high-school and college years. My servers name was Theresa, blonde hair with pink accents. I have a two year old, we were a party of 6. My parents are regulars. They come every week because the food is good. The server waited on every table that walked in after us in her section, that was 3 tables. Another girl who was just cleaning tables was kind enough to get our drink order. When Theresa finally came to take our order. She critcized the girl who didnt put a lid on the kids drink. She took the bowl my child was playing with, but not hurting and said i guess I will be the bad guy. So my daughter began crying and my mom took her away to the bathroom because she already ordered . Theresa got through taking the order for half our table. I asked her a question about the difference between the homefries and hash browns. She gave me a response that she was clearly frustrated that I had any questions. I asked my mom since shes a regular, what she usually orders. Theresa, stormed off and said I dont have time for this. Then she went to the kitchen, delivered the food for the people who arrived before us. Then she walked over to a new table and started taking their order instead of returning to finish ours. I got up, confronting her why she didnt have time to take our order, but could take someone elses who just sat. She said, we didnt even know what we wanted. That was untrue, because all I had was one question that she had no time for. We were there from 10am to 1025am and never even got to place an order. She clearly did not want us in her section. I asked to speak with a manager before I left, they said there was not one there. I will never return, because Ive never ever be treated in such a poor manner just because I have a two year old who was sitting patiently without any crying, screams, or getting up from the table during the 25mins we waited to place our order.
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Steve Patco
Ugg. I only go to this place because my buddy seems to like it. And he orders the same thing every time....a hot dog for $3.99 with chips. So we go together when he gets the urge. The other day the 18 year old waitress came over and called me hun. I told her not to call me hun. She took my drink order and came back and said "you have a problem with me calling you Hun?" I said yes. She said "what should I call you?" I responded "my name". She asked my name and I responded "sir". She didnt like that idea. When she came back with my order, she stood there defiantly and said "here you are Sweetie". I got up and went directly to the owner. He asked me if I had a problem with her girls calling me sweetie or hun. I explained that after I told her not to call me Hun, she then called me Sweetie. It was obvious that the owner thought I was the problem. The waitress stood there at the time I complained and was laughing, not concerned about her job I suppose. The food here doesnt even rate the grade of restaurant food. Waitresses are mostly teenie boppers that change frequently. That should be a major indication of the quality of service and food. This isnt a serious place to eat by people who are looking for descent food. They rely on a microwave for much of their food. The rear entrance door is filthy dirty. I didnt even venture into the restrooms. Try the competition across the street. At least you dont have to deal patronizing teenagers who can get a job anywhere else. To the owner of Sunrise I say this. You showed no concern for my complaint. Not even an apology. Obviously, you care neither about your employees or your customers. When I told you that I wouldnt be back, all you could do is shrug your shoulders. Good Luck with your business. Word of mouth is the best form of advertising. But in your case it will be the worst form of advertising.
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MICHAEL STULTS T.V.
My first experience with Sunrise Grill wasnt a very good one... maybe I caught the owner on a bad day who knows. Whatever the reasons were their staff or rather I should say a couple of their employees with whom shall remain anonymous, have went out of their way to help my fiance and I when they didnt have to do so to begin with so for that I want to thank you from the bottom of my heart it means a lot that there are still good people in this world willing to help out the next man. The food is good and from what Ive seen the employees are great I would recommend this place to anyone without hesitation thank you
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Christina Barber
Ate super here tonight and it was very good. Was Leary of the reviews but glad we did. My husband had steak burger and i had fish and chips. The waitresses were very attentive and it was a pleasant atmosphere. There were not many folks there but we Did get there at 5 pm.
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Mike I
Ive been coming here for twenty years. I love its simplicity, great food, and even better staff. Its a relaxing place to come for breakfast, or lunch. As long as this place is open, Ill be coming here. Its my favorite spot for breakfast, hands down
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mark smith
The owner came over and asked if I needed anything. Great Staff , cheerful servers. I was served by Kelsie today , glad to see Laura as well. Thank you Sunrise Grill.
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Scott Hoover
Very good food at a very reasonable price. Fast and friendly service. Large portions. This is a great local eatery. You wont be disappointed.
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Nic Nowlan
Not fancy, but its a really good breakfast place and very reasonable. They have a kids menu and extensive lunch options, too.
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Melissa Gilbert
Love this place great service from all the girls ..very good food ..we enjoy sat morning breakfast here ..
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Jolena Elmore
The cook Bruce is a very nice man. Willing to help out people in need. The food is good too.
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Emily B
Food was undercooked, smelled like cigarettes. They brought trash through the dining room
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Jerrica Cassidy
Comfort food at very reasonable prices. Coffee and biscuits and gravy are my favorite.
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David Pflug
Great local place for a good southern breakfast, comfort food, and even a quick lunch.
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Kimberly Noone
Best food, low prices and great service! Been going here for 8 years! Love it!
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Skyler Mcdonald
Love the food wish my Togo orders where same portions as dining in though
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Rachel Jacobson
Laura was an awesome server! Love the environment! Quick and delicious.
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Thomas Walsh
Friendly service, excellent club sandwiches. Great breakfast too!
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Greg
Great food and service. Our group meets every week for breakfast.
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1steelelaw
Perfectly cooked eggs Everytime; no matter how you ask for them.
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Shawn Wood
Great food and friendly staff. Loved my breakfast with my wife.
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Juju Brungsswint
Im coming here for 25 years the best biscuits and gravy ever
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Bob Thomas
Hands down the best place for breakfast. Family friendly.
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Mari Feltes
Great food, great staff...Great prices!!❤️❤️❤️❤️❤️❤️
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Ice Nighthawk
Dont order the French dip it comes on a hot dog bun
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veronica cronin
Clean. Super quick service. Nice size portions.
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Ron Reid
very friendly very good food a fun place to eat
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Bobbie Orne
Always good food,I come here when in town,