Harbor View Cafe
| Address: | 16 Avenida Menendez, St Augustine, FL 32084, USA |
| Phone: | +1 904-825-0193 |
| Rating: | 3.7 |
| Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–8PM 7AM–8PM 7AM–8PM |
Location
Photos 100
Reviews 9
MD
MD
First time and last time there. Walked in and thought it was quaint. Didnt get much of a greeting. Figured we just sit where we liked, so we did. Finally a server brought us menus. Took our orders. A family of four came in at that time and sat at a table next to us. The server took their order, 5 minutes later, their food started to come out. Then the server realized she was handing our food to the wrong table. My dish was already eaten but the other plates were handed to the rest of my party. No apologies from the server to us. But, she was so apologetic to the other table for getting the food mixed up. She put a rush for their food and the rest of the party at that table received their food. I am still waiting patiently for mine. Finally, a server brings out my plate and drops it off and runs back to the kitchen. Still no apologies. I brush it off and enjoy the meal, which was actually not bad. The server comes out and again apologies to the other table for getting the orders mixed up and refills their drinks. She does not even look our way. Were right next to that table. We finish our meals, drinks empty, and the server finally comes to our table...with the check. Finally a chance to ask for refills. Cash was placed on the table and it was swiped away in an instant. We thought of not leaving a tip, but were not that kind of people, so we left a decent tip for terrible service. But, before we got up the server returned to the other table and once again apologized and stated she gave them a 20% discount for their inconvenience. What?! I was all set to leave and never to return, but that did it. I politely asked the gentleman about what I over heard and he apologetically stated yes. So, I did have to express my utter disappointment to the server before I left. She finally apologized and offered me the same discount, but Ive already paid. I told her thats not what I was looking for. I wanted a nice meal with my mom and her friends on a day we were remembering my father, and maybe just an apology for serving my meal to someone else and never checking on us after we received our dishes. What an awful experience!
A
A Private User
The food is decent & the prices are OK. The service is terrible. I had breakfast here two days in a row & each day I ordered the Oatmeal Supreme (oatmeal, brown sugar, raisons, fresh fruit), but without the raisons. Day 1: was brought with raisons & without the brown sugar. I then sent it back & could hear them arguing (it’s a very small place) “she ordered it without the sugar & with the raisons, do you expect me to re-make it?” RUDE & quite untrue - ordered it without raisons. It seemed simple enough to me. Day 2: she remembered me & I ordered the same item. I was brought the oatmeal without raisons & without the sugar again. When it was placed in front of me I could tell there wasn’t any brown sugar on it so I immediately asked her before she left “does this have sugar on it” and she said “yes, but if you want more I can probably bring some out.” At first bite, I confirmed that there was definitely no sugar on it. I sucked it up as I didn’t want them to spit in my food if I sent it back again & will never eat there again. Also, each time we would’ve waited an eternity for our check had we not stepped up to the counter & asked for it.
JA
Janie Guelph
I usually only review when I can say something good about something BUT - my partner and I arrived at 1:00 the place was empty and smelled bad... that should have been our first clue. Drinks served in Styrofoam cups. When waiter was informed I am Celiac with serious gluten allergy and requested perhaps eggs? even tho there is no time limit on the menu for breakfast and large signage in two other places including specials menu for breakfast items I was told no breakfast after noon This was done with thee worst customer service I have ever seen in a restaurant Does this guy own the place? If not he should be fired. amazed this place got any good reviews and is still in business at all! Went a few doors down, had an omelet, enjoyed the ambiance and great customer service at the Casablanca Inn
MO
Moses Martinez
This is the worst experience iv gotten so far from a restaurant the service was horrible there was a. old lady was extremely rude with our kids and us when taking the order to the point we just walked off without eating .. she had the nerve to follow us told us she would call the police for not paying for food we didnt eat ..she said this was her town not ours .. told us to go back to our country (racist ) also tols us to control our kids i have 2-4 year old with medical conditions .. if you are not white and have kids with mental disorders I dont recommend this place at all..
AP
april dudley
If I could give less than 1 star I would. Was ignored upon entering the restaurant. There were no other customers in the restaurant so there was no reason the lady couldnt at least have said hello. We never tried the food because we ended up leaving. My 2 year old started crying and as I was trying to calm him down the lady gets in his face, points her finger at him and says "Ill tell you what. You go outside and calm yourself down and then you can come back in and we can try this." I was livid. We got up and left. I hear the food is good... but no thank you.
CA
caroline parra
Terrible experience. went in for ice cream. I asked to try 2 flavors and the lady said I could only sample one. She said that her sister, the manager, is difficult and will only let you try one. I was in disbelief. My husband got some ice cream but it tasted freezer burnt and old. The sample I did try also tasted freezer burnt. After being treated the way she treated me, I chose to not purchase any ice cream. It is a cute location but I would never give them my business again.
E
E Mayers
My boyfriend and I stayed at the Monterey Inn next door (which was pretty horrible) and walked next door to the cafe for breakfast early one morning and it was great! The food was delicious- I had an omelette and my boyfriend had biscuits and gravy and everything was good and the portions were generous. The staff was extremely pleasant and had a great relationship with lots of local customers.
HA
Hans Lellelid
This is basically diner food (nothing wrong with that!). The biscuits are indeed phenomenal, as others have noted. And the sausage gravy is great. The grits are fine, if not winning any awards. But the service is pretty horrid - had to flag someone down to get coffee refills and wait for 20+ minutes to get our check rung up.
NI
Nicole Smith
The Four of us came to visit you ladies today and I made a comment that I was way behind on my coffee intake and that I would have to stop at Starbucks on the way home. I was told that they had my coffee hook up and They even gave me a Big coffee to go cup. I Love you Ladies and we cant wait to visit again.
