Address: | 2455 State Rd 207, St Augustine, FL 32084, USA |
Phone: | +1 904-808-0505 |
Site: | bk.com |
Rating: | 3.5 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
AN
Anonomys Lee
I came into Burger King Today on my way home December 30, 2014 between 2:00pm to 3:00pm for a quick snack from running around. I had ordered a large 5 piece strip meal with a Bacon Double Cheese burger. When I had got into my car. I had noticed that my large fry wasnt in there along with me missing 1 strip. So I had went back into the store. A lady named Mariah I guess she was the manager had asked was there anything wrong and I had told her that I didnt get my fries and that I was missing a strip. Now she was the one who had fixed my order. So she had snatched my bag and looked in it like I was lying and walked over to the fry station and gave me some fries that has been sitting there when I had first came in the store to order and she had gave me a little nub of the chicken strips and I knew they were old because I could see when she had put it in there. So she walked back over and slung the bag to me. My fries came out of the box all into the bag. So I said thank you and she rolled her eyes at me and turned around and walked back to the the counter where the burgers were and flipped her hair and mumbled something and kept fixing food. She didnt show any eye contact except when she rolled her eyes at me. She showed no care or anything like a manager is supposed to do. When I got to the car the fries were cold the strips were hard and cold. This is not the first time Ive had a problem with her or have seen her disrespect anyone like that. I have seen her slam a door in front of a customers face in drive thru a month ago. Ive seen her disrespect her employees. Ive seen her stop her employees from doing there job in the lobby to do something in the kitchen. Ive heard her curse on the job around customers. Another time I came in and had an issue with my order that she had took and I was a little upset. And she had walked off after giving me my fixed order and I had heard her curse at me and say the "B" word when she had walked off into the back of the store. One time I came in one night and she was there and an employee wanted to go home because they had a family member in the hospital and the employee wanted to leave early but she wouldnt let anyone go home. I heard her say "No one is going home or leaving early until I go home at 10:00". She thought the employee was joking. And it wasnt even her shift that night and I know because Ive never seen her there. Ive seen her take over peoples shift and disrespect employees like I said. I havent said anything until now but I have tolerated this long enough. I dont know how shes still here. She needs to be fired ASAP.!!!!! I will not be coming here again at all. Thank, Anonymous
NA
Nate Russ
Meat was over cooked and dry. Frys cold. And it took about 15 mins for me to get my food. The staff was not rude but not nice. No smiles. And the store was dirty and looked aged. This location is one of the newest in the area and it looks like its been here for years. Not in a good way. I will not be visiting this BK anymore.
SC
Scott Gilmer
Despite appearing to be fully staffed, the restaurant service was very slow. The ice machine didnt have a lid which is disgusting. The same ice machine was also refilled while we were standing there which is how I knew there wasnt a lid. I cant imagine whats floating around in peoples drinks. Ill never stop there again.
JA
Jay Blaustein
Food was served pretty quick. Burgers were cooked a little well done but otherwise good. Some of the tables were messy while we were in there they were cleaning lobby can only assume they may have just finished with a group. All and all was a decent experience would be willing to try again i. The future.
CH
Chris Mosley
Good food, good service - it can become VERY busy during the lunch/dinner rush and the dinning room is not designed to handle that level of traffic. In addition to the "standing room only" there was only 1 Coca-Cola Freestyle machine resulting in a line queuing up to get your drink.
BL
BlackBeansAndRice
Showed up at 11:50pm, no one responded to us although there were several individuals inside. Complete lazyness, not how a company should be ran. Manager needs new staff.
XD
xDreamerMelon
It was nice, very nice actually, but the women at the register didnt know what she was doing and had to get others from their jobs. Beside that food was great.
HO
Howard Rohdy
I travel all of the country for work an have been to hundreds if not a thousand B.K.s. This one has the most efficient and polite staff Ive ever seen.
RO
Rob Bbasso
when my van didnt fit through the drive thru they help me out with a placing an order at the front door. The food was good too.
DO
Don Shields
Very poor no crispy chicken no hot tea also my son asked for a burger with cheese and when he got it there was no cheese
AN
Ann Pylinski
Fries hot and fresh. Chicken (crispy) cool and dried out. Not the best. Service was fine.
PA
Patrícia Guerreiro
adorei o atendimenti
GO
God Is Love
Always greeted , very polite. Enjoy being there. Go at least 2 times a week.
DO
Donald Klapper
Sign on the interstate shows thus is a 24hr location. Definitely is not!
WI
William Dougherty
Good food, staff attentive and quick lines move quickly
DO
Doug Tummons
Food was alright and service was not that great.
JO
John Reyes
Nice spacious BBK just off Rte 207 and 95!
CH
Charles Zeiders
Food was good and service was very good.
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Nick Hersey
Always the quickest and the best
CH
Chad Evans
Clean and fast, food was good.
DR
Dr. Leon M. Roberts
Quick service with good food.
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SSG B S WALTERS JR
Very good service fresh food
DE
Dennis Griffin
Great food great service
JO
John Valentine
Great food and service.
AM
Amanda Roberts-Bailey
Always forgetting food
RO
Rob Munselle
Cold fish sandwich
JA
Jamie Roberts
Not the cleanest.
OS
OS Mason
Ok. Quick food
NA
Natalia Soto
Love the food
LU
Lucinda Small
Great service
KE
Kevin Breisch
Its fast food
ST
Steve Haft
fast service
AD
Adam Bagby
Cam be slow.
CH
chilipeppers81ify
Good food
JO
John D Reyes
Quick 2
JO
John Keet
Ok food
LA
Lamar Stephen
Loveit
BR
Brandon Lopez
Fast