Los Agaves Mexican Restaurant
| Address: | 1179 Royal Palm Beach Blvd, Royal Palm Beach, FL 33411, USA |
| Phone: | +1 561-798-1229 |
| Site: | losagavesfl.com |
| Rating: | 4.3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 100
Reviews 13
KE
Ketravel info
I am a frequent customer of Los Agaves and I enjoy their food. However their service and cleanliness has deteriotated in last few months. I was just there last Friday evening with family of 10, when a BIG roach crawled out from underneath our booth and crossed over aisle to other booths. Then my 3 grandchildren went to the bathroom and told me they saw huge roach crawling on floor from bathroom making its way to the kitchen. I can only wonder what an infestation there must be in this restaurant when roaches are crawling all over within customer view when lights are on and its busy. I tried to give this place the benefit of the doubt and advise management of my recent experience. An employee named Daniel answered the phone and when I asked to speak to called to speak to owner/manager I was left on the line for 7 minutes without anyone ever coming back tothe phone. I hung up and called again and got a rude female named Maria who barked "I dont know what you are talking about" and put the phone down and proceeded to greet customers and left me hanging. I am going to report this to PB health department as the staffs less than professional handling leaves me no choice.
ST
Steve W
Worse Mexican place I have ever been. My first trip my lettuce had 2 dead flys in it. Okay Flys are common and mistakes happen. I brought it to the attention of the manager and said I would be back to try it again however I no longer wanted my fly salad today. (I ordered Fajitas) I returned about a month later and ordered fajitas again. This time the server was extremely rude and the portion size was smaller than a mc donalds hamburger. I asked if this was the normal portion they said no they ran out. So instead of telling me they ran out of steak the toss 3 pieces and try to make me pay for a full entry. I brought this to the managers attention again and while the manager was very sorry and offered to fix it, I already had it set I was done trying to eat there. Mexican is our favorite for going out to eat. We have visited many local spots and even their sister location in Wellington where you will find much better service. I know this place has great reviews and I even tried them twice off the reviews however I have to say I will not be going back for a third time.
R
R Marsh
Unfortunately Los Agaves has headed straight down hill in the past couple of months. Weve been going here at least every 2 weeks since it opened. It was once one our favorite restaurants, if not our absolute favorite, but weve had to start researching other Mexican Restaurants. Too many times weve seen roaches and lots of ants crawling all around us, no matter which section of the restaurant weve sat in. The food doesnt have that Los Agaves flavor anymore. What a shame. We have recommended to lots of others over the years, and brought all of our "out of state" relatives here so many times. Totally disappointed.
CA
casey chevalier
My wife and I drove 30 minutes to eats here because of the recommendations. The service was horrible we got chips when we sat down 10 min later when we finished eating chips got our soda. Are waitress came back 3 times to ask what we ordered. When the food came i didnt even get close to what i ordered. When she came back i said this is not what i ordered she said I know and acted like i might just be ok with it. We then asked for a side of rice and beans for a 2 year old she said ok then left and did other tables and never got it. Good 2 hour waste of my life
AN
Anna Chevalier
Our service was horrible. Our waitress came back 3 times to ask what we ordered. When our food came half of our order was wrong. We let our waitress know. She said " I know I know" she brought the wrong order and admitted she knew???? We also asked for a side of rice and beans for our 2 year old and never got them. All while tables that came in after us already had their food. The food was ok. Im sure it couldve been better if the service and atmosphere was a little better.
JO
Jose M
Long delays for food , when we finally got the food , it was the wrong one. Included meat when we had requested/stated no meat due to being vegetarian. Then we waited again , got plate swapped , missing items , waited again , asked for missing items, waited again.. repeat cycle. As others have said , service was horrible , staff didnt really care. Food is good, but the frustration we experienced/service from staff , is not made up by the food and well not return.
EL
Eliana Peach
I ordered the Avocado Tostada the tortilla was really soggy. However, the taste was good. (Not "authentic" Mexican though) They have Corona Light on tap and thats a treat for me. The price billed was different from the price in the menu which is annoying. Maria behind the bar was sweet and attentive. I give the food its self 3 stars, but the service from Maria was 5 stars. Thus leaving me at 4. Thanks Maria!
JU
Julie Labes
This restaurant is one of the best. Complementary chips and salsa to get you started. The food is excellent and the service is top notch. Manual always welcomes us with a smile and he also makes a great Margarita. The manager Fernando is very polite and professional as is the rest of the staff. I recommend the Mexican Pizza and the Chile Verde, My hubby says the spinach enchiladas are awesome.
MI
Micah Leis
The first time I eat at a new Mexican restaurant I always order chicken enchilladas and a house margarita and judge them based on that. If they do those basic foods well then I branch out. We ate here and the food was very good, the margaritas (yes, I had two) were very good and my girlfriend and her family (who are Mexican in heritage) really enjoyed the experience. We will be going back.
CH
Cherry Stevenson
Horrible service to me and my husband the server didnt want to help us to understand what was on the menu all we wanted was some tacos and couldnt get just tacos very expensive place dont get me wrong the atmosphere is nice but the server that you care at all me asking a question she would walk away like she was getting aggravated with me will never go there again
KA
Kayla Hodges
This was always my favorite restaurant. Havent been there in a while.. I order to go.. they said 20 to 25 minutes. They took 45 minutes ! They didnt even give me my full order. I left and went across the street and bought the rest of my order. They didnt even offer to discount 10% when I know they forgot to put in the order. May not be back
HO
Holly Lundberg
Stopped in for a to go order... Paid $15.... And noticed there was no sour cream to go with the burrito after going back inside wanted to charge me an additional $1.50 ... I had inform them that I did not feel the need to be charged for a condiment and said I would never be coming back.
GR
Grace Mariot -Trammell
This Mexican restaurant was absolutely amazing. The staff was friendly, the place is spotless and the food was delicious. Would definitely recommend for small or large groups. We had a group of 15 and our drinks were always refilled, the food came out hot, fast and delicious.
