Address: | 910 E 23rd St, Panama City, FL 32405, USA |
Phone: | +1 850-785-5566 |
Site: | redlobster.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Samantha Coil
This was by far the worst visit we have had at this location. It is Easter so maybe the ling day took a toll on the employees but after being seated it took over 10 minutes to be greeted at our table. The fried craw fish was over breaded and tastless and the salad was soggy. The craw fish was returned to the kitchen without charge. We waited an hour to recieve our meals, in which I ordered a bowl of Lobster Bisque (being that it is my favorite), and waitress waited until she brought my boyfriend his meal to inform me they were completely out of the bisque. She asked if I wanted anything else prepared, but I politely declined, thinking to myself that I do not wish to be here another hour waiting for a different dish. My boyfriends fish was over cooked, his lobster was soggy and tasted like "steak juice" and texture of a raw scallop, and his steamed broccoli was so dry it looked un cooked. I waited 25 minutes for a water refill, even after setting my glass on the edge of the table and the waitress visiting us 3 times before I finally said that I needed more water. I would like to compliment the biscuits and the melted butter that came with the lobster. Those are the only two items we enjoyed tonight. The waitress brought our bill before ever asking how the food was. I was a bit frustrated with this visit so I walked around the resturuant to request a manager. After explaining to her our disappointment, to our surprise, she took care of our entire meal. We really appreciated this and hope our next visit is different.
AN
Ann Miller
Red lobster is one of my favorite restaurants, but this one in panama city sucks butt!! This should of been my first clue, when we got there at red lobster there was hardly any cars in the parking lot. When we got seated we got bread and as my husband was eating it, he got a hair in his mouth and the hair was cook in the bread. We got steak and lobster and the ultimate plate. My husband steak was not done and the lobster was hard and chewy. My ultimate plate, well the cluster on the crab legs was cut off, the crab legs were have raw and lobster was over cook. The only thing that was good was the pina coloda drink...we are here on vacation and I tell you this!! This was the most disgusting place ever!!! So if your here on vacation. Dont go here...youll regret it 80.00$ later!!!
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Stefany Hirl
We went there today and our service was terrible to guy was so slow we had to wait 30 minutes for our food to come out on a really really slow night then our food was Luke warm!. Then we were thinking about a desert but obviously our Waiter didnt want us to have any he brought out our check before we could even ask for desert. Our drinks only got filled once and we were thirsty. Literally the worst experience I have ever had at any red lobster.
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Charmaine Lawson
Waited 45 minutes to be seated. After we were seated we waited 30 minutes. No drinks or order taken or even ACKNOWLEDGEMENT. We were only acknowledged by an employee (hostess maybe) when we stood up to leave. This was my first trip to Red Lobster ever, and probably my last for their Panama City restaurant.
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Bonnie Levesque
Mark D was the best server we have had in a long time. I mean he was super. He did everything by the book. Food was wonderful and the staff was helpful. The kitchen was not slow. Fresh, clean and tasty. BEST EXPERIENCE. Thank you my Birthday Lunch could not have been better.
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Michelle Sharpe
Service was excellent. We drive over the road, all over the country, and eat out alot. Patricia P was, by far the most delightful waitress we have encountered thus far. She kept a great spirit in a trying time. She is what this world needs a whole lot more of.
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Daisy Jones
The food here was DISGUSTING! The lobster bisque was gross! The garlic grilled shrimp lacked any type of seasoning & under cooked. Whomever is cooking at this location need to be replaced with someone that cares how their food is presented!
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John Bartram
Women wearing my uniform from work and struck up a conversation with the family next to me. Had a great time the food was good the company was even better. Just wish they wouldnt give me three biscuits for two people. :-)
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Darlene Tate
There was a slight mix-up on our order. The manager immediately rectified the situation. The food was delicious and the service was great. Our waitress Megan took good care of us. Overall experience was great.
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Gary Haydu Jr.
Worst customer service. They took forever to bring drinks and bread. Food was cold and waitress didnt ask if we needed anything took over 1hr to get food and eat. Will not return.
AM
Amanda Fagan
Great fast service, our lobster fest was great! The steamed lobster was my favorite with bake potato and green beans.Thank you! My hubby loved the lobster with the shrimp.
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Richard Ferrick
This Restaurant has received Top Honors from Darden Foods (Corporate Office). Food is Great, Service is Great. You will never eat in a cleaner dinning room. I guarantee it.
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Patricia Tuter
Must say, I truly love this spot. We take the family quiet often here, they never disappointed us with food and customer service. Try this place out, you wont regret it !
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Cheryl Youngblood
I was served a bloody Mary that tasted like it had no alcohol and it contained a wilted piece of celery. It was just nasty!! Been to better places thats for sure.
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Roger Broadway
PLEASE!!! Bring back your house salad dressing. We used to eat at Red Lobster twice a month. Snce they got rid of the house dressing its been three months.
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Desiree Coley
Typical Red Lobster. Restaurant is fairly new. Food is always good. Service is fast, polite and friendly. How can you go wrong? Its Red Lobster!
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C0mander231 123
This place is amazing, the waiter was nice, the food was amazing, although the food takes a bit to prepare but it was definitely worth the wait
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Melinda Durfy
Food was great! Waitress was friendly in a relaxing atmosphere One of the best Red Lobsters we have eaten in! Will def return!
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Tbone Takes
my husbands in a wheelchair, before I could get him in a staff member was holding the door .. now that is what service is about.
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Delois Sherling
Im a lobster junkie and when it comes to it, I know what good lobster is. This place has one of the best lobster in town.
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mike Last
Dont waste your money. There’s a lot of local places you can go for better food more of it and lower prices.
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Brian Lambert
Very good food and service, however, its NOT cheap like the one ($) suggests on Google. Thats incorrect.
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DJ McKee
Always good. Always timely and efficient staff with smiles. Great atmosphere. Will keep going back
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Billy Gonzalez
Carl Heins is an excellent server and can recommend superb dishes if youre unsure about a selection.
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Saundra Majors
Crab Fest is great ! Good food , good margarita , good service and great company with my husband !
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Juredini Smith
Went there with my daughter we had a great time the food was great and the staffs were wonderful
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Kristin Griffin
I was mostly pleased with the food people here were very pleasant, professional and friendly.
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Christy Harris
If you want frozen seafood this is your place. Its a chain so you get what you pay for.
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Courtney Bazemore
Food was excellent and the drinks were tasty!!! The waitress was super fantastic!!!!
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Classic Toby
Jordan was an amazing server. He really made my grandmothers birthday special.