Address: | 1745 E Silver Star Rd, Ocoee, FL 34761, USA |
Phone: | +1 407-578-9224 |
Site: | bk.com |
Rating: | 2.8 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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GYPSY KING
Hot and cold. Like one guy on here said, good service at times, and then completely ridiculous High School theme B.S. the rest of the time. Heres one tip of advice if youre going to talk badly about the customers , keep your voices down so that people waiting for their food do not hear you. Its demeaning, to the person. Nobody wants to be judge by high school kids who havent even moved out of their parents home. Well I spoke to a shift manager. She was very nice, and said ,shes going to address the situation ,and I feel that she will ,so I bump them up at Star on fath. They had two. If I see important they could see 5. Im not looking for bathroom conciers. Just fast ,courteous ,non awkward service, in and out. Like one Kia on here said
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Bryan Brokaw
Sucks all the time Today I asked for two whopper meals 17 bucks.... its 2 for 10.00 3 big signs on all ther windows but still charged me 17 bucks. Every time I go tho drive thro I better has 30 mins to spare I got a manager to fix my 2 for 10 he was pissed that I said something I got my $$ tho The ice cream dont work cant get a icee cuz its broken The tv has crap on it I hear cursing from the tv I have a special needs child I dont need him watchin this Time to shut this place down
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Troy Lattimore
Went to this location yesterday 4/22/16 around 4:30 pm to have a pre work out snack the service was terrible from the drive thru to the window nasty attitudes especially the manager on duty she was very unprofessional dont even see how she became a manager poor customer service skills at the end of the day I end up asking for my money back and took my business else where I will never go to that location again..
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Ben Keillor
Ive avoided this restaurant for a long time because of such consistent poor service. However, Ive been back a few times in the last two weeks and the service and friendliness of the staff have been exceptional. I commend this store for making such incredible improvements. If its been a while since youve tried this BK Id urge you to give the new staff a chance to impress you.
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Teddy A
6-23-17 7:31pm First order drive thru went well like most days. Second order...I forgot to add 2 orders of onion rings so went inside and the floor is sticky and they forgot my order so JoJo asked me if I got my order which I didnt. 15 mins later I received my second order. Their normally pretty good so I wont ding them for what happen until a future visit.
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Laura Thomas
This place sucks.. It deserves no stars at all. Every time I come here it takes forever to get my food if they even have it most the time what I want to eat they dont have it because theyre out... or the food is stale and nasty.. Im never coming here again you had you last change burger King this place is a joke
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Richard Burbank
This place is A$$. I came here at 11:45 PM when google clearly states it closes at 12AM, but yet when I drive to the window the impaired workers inside apparently cant take my order and make the place look closed. Why dont you get off your butt and make some orders and stop eating them, $hitsacs.
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Brandon Grantier
I go out of my way to go to this location on friday mornings for breakfast. The crew working the drive through as well as the dining are always polite, friendly and seem to really enjoy their jobs. Their mocha iced coffee is also amazing!
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Hugh Palmer
just make sure you have a lot of time when you come to this Burger King. The service was so slow that if I had not ordered my food for my family I would have left like many customers before and after me.
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Sierra R
Service is very slow, and its a hit or miss When it comes to getting your order right. Update. They got it right, but I had to wait yet my food was cold and my bun was burnt....How does that happen.....
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Rosa Mcdonald
Pay for food and dont even get it call for assistance to get a voicemail immediately they dont want to conversate with you they want you to pay for food and not get it
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Pink Starburst
Yes, I would love a side of attitude with my burger. Thanks. Employees act like theyre chewing their face, please retrain on customer service.
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Jays Mods
Horrible place to eat seen a roach in the bathroom and the service was absolutely the worst Had One of the employees cursing at my son
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Joanna Branham
Worse service ever. The ice cream must be permanently broken. No shakes, sundaes or ice cream cones. Come on BK get with or close!
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Tucker Nebel
Food is pretty consistent. Service has been great at times, and lacking on others. If youre wanting a burger, this place will do.
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Anthony Lachman
This place takes forever to give food and I feel like they dont even care about the fact that people wait so damn long for it.
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Ja lin
There are a bunch of flies in here. The icee machine has been broken for months. And this is after they renovated it
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J. Charles Martin
Sticky counter, no ice in drink machine, order taker failed to give cups with order....chaos! Wont be back!
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Kristina Brown
I literally sat in line for damn near 30 minutes. Smh. Not good customer service period.
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Edwin Cancel II
I love the original chicken sandwich and the onion rings with the special sauce to dip.
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James Dameron
Incompetent staff that were smoking crack instead of being at the drive through..
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Janene High
Depending who is working will depend if your order is correct or not.
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Marcie Channell
Poor Management the store was out of everything in the lobby.
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Bryan Lastra
Second best burger King Ive been, great attention and food
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Jeremy Bell
Things are 100% better since the new manager stated.
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Brooke Harhi
Worst service ever. Took forever to order.
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jersmith21
Fast service and correct orders.
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[email protected] halloween86
Service is very slow.
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Wendy Cespedes
Always too busy
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Robert Yarborough
Food was good
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Alejandro Prado
understaffed
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Peter Alicea
mo waiting