Address: | 8510 Palm Pkwy, Orlando, FL 32836, USA |
Phone: | +1 407-239-0900 |
Site: | hooters.com |
Rating: | 4.3 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–11PM |
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Ms Gomez
Well where do I start at. Came in at 10pm last night(7/29/17)they said there was a 35 min wait. ok no problem. Not even 15 mins later an employee came in with there family of 6 and was seated right away even though they was told a 40 min wait. After we got seated around 1030 we had to wait almost 20 mins to even be greeted by anyone. Someone came to take out drink order who wasnt our waitress.Our waitress was Heidi and she said she will be right with us, but we still had another 15 mins to take our order. While we waited we notice she was more worried about her drunk table so she can get the most of her tips. When she was ready to take our order(which was around 1115) she told us we had to order what ever we wanted because the kitchen was going to close soon. When we finally got our order it was 1140 and it was wrong. Wings were dry no sauce on the side like we requested. At this point our waitress was no were to be found at all. When she finally came we just asked for the bill. Called the next day to complain about our experience here and was hung up on. Called back and they said there was no mangers available. Not a happy customer and will not be returning back
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Elisa Jimenez
I have never been to a Hooters that does everything in their hands to make our experience as well served as it did...I placed a to go order and was promised it would be ready within 20 minutes, I get there pay for my food and about 15 minutes later Allen the manager approached me and said it was going to be a while because my food overcooked....I didnt mind the wait but Allen made sure I was taken care of...he gave me a credit for the wait, when I finally get my food I didnt check my food because I knew it would all be there, but thats not how it happened I was already 15 minutes away and just couldnt go back so instead I called....all I asked was to see if I could get a refund for the chicken I didnt receive and Allen insisted and gave me a full refund....No ONE has ever done this to me and his absolute best comment was that he wanted to make sure I came back....This goes beyond any customer service expectation and Allen THANK YOU from my entire family you are one awesome human being!!!
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Jeremy Lam
This veterans day 2016 was very memorable due to the superior service from Monica! I came here for the complimentary Veterans Day menu and she recognized and thanked me for my service! I felt welcomed and was excited what I could order. She suggested the 10 traditional wings with a purchase of a drink. I got a Pepsi as she continually always gave me refills. I chose for my sauces General Tso and Samurai Terriyaki. Both were equally delicious and each and its own kick. I also got a chance to take a look at the 2017 Hooters Calendar. I decided to purchase one because 100% of proceeds goes to Susan G. Komen for breaat cancer research. So please donate by purchasing a Hooters calendar! You also in return get $ 250 in coupons from Hooters.
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Robbie Speers
Food was good but the waitress I got seemed to do the bare minimum of her job. Im in town for a week, I asked for some recommendations for what to do, and anywhere I should eat while Im here. At first she didnt really answer my question and then told me she had to check on her other customers (which I understand), but when she got back to me she didnt acknowledge what I had asked before. Finally I asked her again and she just said she was new to this area...Im not saying I didnt believe her but she seemed to just blow off my questions when I was trying to make friendly conversation with her. The place wasnt all that busy and I realize she had other tables but she seemed to have no problem talking to other tables for 5+ minutes.
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Warren S
Typically good for a Hooters. TVs everywhere and the staff will gladly find you a baseball game to watch regardless of the season. Food is good and is served pretty quickly. I came here two nights in a row, during work travel. Honestly had nothing to do with all of the hooters (very happily married), but rather their free WiFi. I wanted to get some extra work done while I ate some grub and watched baseball. It worked. Big call-out to both Hajar and Tiffany, my waitresses on both nights there. Both women were very pleasant and helpful.
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Eddie Solis
Very friendly staff. Clean restaurant and clean facilities. Price is a bit high but not much more then other places. Many TVs perfect for watching games. Not to full at the time i came. But like most restaurants if you are in a party of 4+ its a good idea to call ahead. The grilled buffalo tacos where good, definitely try them out if you get a chance. Habanero sauce wasnt too spicy. But overall good food. The chocolate moose desert wasnt to bad either, a bit small but after filling op on food its a good amount.
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dee vald
The wings here do not taste the same as in other hooters. Tasted like they were cooked in old grease. Asked for medium wings they had no sauce. We came on a Monday it was a slow night and our fries came out cold. Had to ask for fresh ones and to get the wings in a different flavor. They took the wings to the back and brought the same ones back after tossing them in hot sauce instead of bringing fresh ones out like other hooters. Service was just ok. Not coming back here.
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David Osborne
Decent service, great tasting wings, but the prices here are obscenely high. 6 dollars for a strawberry lemonade is ridiculous. 1 dollar for some blue cheese is outrageous considering each came in one of those small little plastic travel containers. Our waitress didnt know what an Amoretto Sour was and we kept telling her to see the bartender. We usually do take out wings here and this is the first and last time we will do dine it. I wasnt impressed at all.
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John Becker
We took team Scentsability to Hooters for a good meal and it turned into a super duper Halloween afternoon. The Hooters girls were incredible with the special young adults at ScentsAbility and handed out all kinds of goodies. Thank you to everyone at Hooters for making our visit a very special afternoon....and they posted our team picture as the Google maps default image. You girls rock!
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Colin Noble
Didnt know what to expect from hooters, visiting with my wife and step son, but from entering the place the staff were friendly, drinks were great and food was spot on all at a reasonable price, special mention and thanks to aerial in palm parkway hooters for taking the time out to get in a photo, brilliant, thumbs up from us well be back Newcastle upon Tyne, UK
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Ahmet Ozsayin
I went there with my son and our server was Emily. Emily and speed of service were perfect. I gave the order and she brought our order immediately and she came to table for asking anything else couple of times. Also the manager (i guess) came to the table and ask me about food and service. So i will go this restaurant again. 100% satisfied.
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Zach Varnes
Great service!! I generally will sit at the bar and often Alix is my bar tender. She is really on top of things. The food is great and the beer is cold. Its a great place to. One and relax and when you have someone that is as attentive as Alix it really makes all the difference. Hope you enjoy this as much as I have.