Address: | 13581 Biscayne Blvd, North Miami, FL 33181, USA |
Phone: | +1 786-916-3688 |
Site: | locations.firehousesubs.com |
Rating: | 3.4 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
HI
Hillary Lynch
You know whats sad?...I really like their subs but when I ask for extra pickles on the side and I get none at all, that really annoys me because thats my favorite part of getting a sub from you guys. This has happened multiple times when I order for delivery. Im always willing to wait longer than the delivery time given for a half-soggy sub (that Ive NEVER complained about), just to look forward to the extra pickles on the side. And when the delivery person finally shows up, NO PICKLES. You see how easy it is to lose a customer over something as simple as grabbing a few pickle spears and putting them in a bag? CUSTOMER SERVICE! Next time you send your district managers or whoever else to coach the employees while theyre serving customers, teach them that!!!
JO
josh crook
Fonso and crew are Rude, this is the last time I eat here. I really like firehouse subs too but last time I visit this location. Got my order wrong and would not accept an email promo code coupon(which was the reason I came in today) Every time I have visited this location they mess something up with my order. Would not recommend this place anyone. Eat here once and you will understand.
HO
honeybunney1980
I asked the manager politely if they would be willing to reheat a sub that was pre-ordered traffic was heavy and I got there late she gave me hell about just reheating the sandwich.. to me that is not good customer service she did it anyway but she said thats not normally something we do
FR
Francine Jean
My experience from firehouse subs was horrible . The cashier customer service is straight up not professional . She rude and doesnt care to serve customers to the liking . People please save yourself the trouble in going to this location . I wish I could rate zero stars .
TH
Thomas B
Incredible service and food. Everything was given to us on time, brought to the able, and the food was very tasty. They always help to make things speedy and easy. I will be eating here every week, or maybe every single day!
JA
Jackie Glinsky
Entire experience superb. Good parking, clean interior. The food is very tasty and really made to order.The prices are very good and the staff are friendly. The meatball sub is to die for!!
LI
Lior Friedman
Sandwiches were ok. The folks at the counter were helpful because this was our first time there. It was early so everything was clean. The food was ok, nothing to write home about.
IV
Ivelisse R
The sandwiches are good and the gentlemen there are nice. However, the service is slow. They take long to prepare the sandwiches and they tend to mess up a lot of the orders.
AS
Ashley Reyes
We come here all the time. Service is great, crew is happy and will make sure you have everything you need. Super clean and great atmosphere.
SA
Samya Johnson
Great sub! Decided to go there because they shut down quiznos. I had the italian, very flavorfull the bread was just the right texture!
AA
Aaron Smith
Had a cherry pepper stem in my sub manager was nice enough to make up for it. Great taste great people.
MA
Marie G
Great customer service, great food option, clean environment and food tasted good!!!
JO
Joey Nelson
Horrible customer service the cashier rude with an attitude a girl with buck teeth
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Brendan Lausell
Great service and even greater sub. Loved it.
MA
Matt Fulkerson
Sandwich was great but took 20 min to make.
PE
Petra Saladrigas
Great service and food is off the chain!
RA
ramon west
Great service and food. Healthy eaters
WI
Wilna Similien
Love the soft breads and brownie
PA
Patty P
Meatball sub was delicious....
CH
Christine Sylvestre
The service is very good
KR
Krunk Steve
Cookies are bomb
GR
Gregory Clark
Amazing food
AD
Adela Vazquez
Did like