Address: | 853 5th Ave S, Naples, FL 34102, USA |
Phone: | +1 239-434-8494 |
Site: | pazzoitaliancafe.com |
Rating: | 4.1 |
Working: | 5:30–9:30PM 5:30–9:30PM 5:30–9:30PM 5:30–9:30PM 5:30–9:30PM 5:30–9:30PM 5:30–9:30PM |
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Asha Calderon
We walked in on a Saturday night and the host gave us the once over and asked if we had a reservation. We told him we did not and he proceeded to seat us outside when the weather was very cold and slightly overcast. We asked if there was anything available inside and we were told no and that they were booked inside for the entire evening. So, opting out of freezing during dinner, we decided to go to another restaurant in the area. However, while at dinner we came to the conclusion that we were being denied service for our attire/lifestyle. To confirm, one of us called to see if they were actually booked for the rest of the evening. Calling in, we were able to book a reservation for within 45 minutes and inside the restaurant. Clearly, due to our attire/lifestyle we were being pushed to the outside area in hopes we would leave.
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Bruce Ford
We had the same thing happen to us like Beth de Camara, as we arrived with a reservation and were told we could not do the early bird special. We were long-standing visitors of Pazzo and being full-time residents, frequented the restaurant often. We thought about staying and doing the normal dining, however, the restaurant manager was bordering on rudeness when he informed us we couldnt have the early dining special and my wife and I departed immediately. I do understand the changes of procedure regarding menus, but rudeness was not what we expected. We will not be returning to Pazzo, as there are far too many great Italian restaurants in Naples. Pecato!
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Nancy Slavik
Dinner was good but owner please check the web sites for pazzo. I made reservations on open table. The early bird it says ends at 6:30 so I make reservations at 6 for 4 people. When I showed the waitress n then manager what is says (they said it was over at 6) the manager was extremely rude n said it wasnt updated and didnt care if we left or not! We are not tourists but live here. First and last time at Pazzo!!! Staff very disrespectful. That shouldnt have happened. The manager couldnt care less. No apologies. A lot of other restaurants who care about their customers
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A Private User
This is my favorite restaurant. I split my time between Naples and New Jersey, and I travel a lot. I have dined all over the world. The food at Pazzo’s is consistently good, the service is always right on, and the price is well worth the visit. The new décor is both fun and romantic, and the Martini’s are always just cold enough. This is the one restaurant that you can’t miss when you dine on Fifth Avenue. Although my wife is partial to Chops (another restaurant owned by Culinary Concepts) I’d fight with anyone, including her, to make the point that Pazzo’s is the best!
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Beth de Camara
Horrible customer service. We made a reservation on Open Table for 530 pm, intending to use the Early Bird menu. Once seated, the manager informed us that Pazzo had recently changed they programing, and unless we had made a reservation directly with Pazzo, we could not utilize one of their limited number of Early Bird reservations. Fair enough, however we were unaware of the change in their reservation format, and Im sorry, you dont ambush your customers in that way. We will NEVER return.
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Stacie B
I cant say I loved anything here, I had the fettucine alfredo, and it was fairly blank. it could have used some fresh pepper and garlic to give it a bit of a taste. The chicken was hard to find and there really was not enough in there. The serving size was quite large. I tried a few of the dishes on the table, and cant say I would order any of them again. Their take on chicken parm is different, and worth a try, but not something that would keep me coming back for future visits.
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A Private User
We liked your restaurant. We were there Fri. nite. The hostess at the door was like a deadly spider. A very sour and unwelcomed face . My husband called her octopus face. The waiter was excellent. My shrimp scampi was very good. My husband ordered the chicken parmesan. He could not eat the pasta that accompanied the dish. He said it was verysoft and not very tasty. We both looved our salads.
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Marianna Maccarone
Personale non professionale mi hanno portato una pasta senza posate ne tovaglioli e nel piatto cerano 10 penne cera scritto dallapplicazione che facevano la pizza e invece no
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AMY MARIE
We went to Naples to capture a short and sweet sunset wedding and it was a BEAUTIFUL sunset and ceremony. We had reservations for 19 people at PAZZO CUCINA and its a great atmosphere, the staff is wonderful, a classy place and the food was DELICIOUS!!!! We look forward to going back to PAZZO next time we are in the Naples area. Excellent customer service at this restaurant.
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A Private User
Amazing food quality, very upbeat and friendly service makes me feel at home. The atmosphere is very calm and chill but it feels like you are in italy with the quality of the decor, food, and music. They have every reasonable priced for 5th ave. Definetly one of my top 5 places to visit in Naples, FL. It is for sure worth your time.
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Tyler Tharp
Its honestly my favorite restaurant, I would travel 3 hours to get there every day if I had the time. But I dont so I get this treat every few years. Highly reccomend it the best Italian Food I have ever had. I dont just say this to any place either
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Daniel Cardona
Food and service was amazing!! We had the early dining special which includes a free bottle of wine. Im sorry I forgot the servers name but he was outstanding and treated us for a mini birthday dessert and cordials. Was not expecting that!
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John Roeder
Weve always enjoyed Pazzos, but when we ate there the other night, it was just OK. The menu seems more limited than in the past, and the prices continue to increase. We like the old menu better. At those prices, not sure well go back.
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Goosey Goose
Great food and great service! We decided to go here after a disappointment at the italian place across the street, Albertos. And it went way over expectation! Awesome place, I highly recommend it next time your in Naples.
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Kay Serrah
Ive always loved the food here. The pork chop is outstanding! The staff are nice and friendly. However, decor and ambiance are lacking. Last night I found out that they are going to have a facelift, this August! YAY!
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Designs by Jonathan
It took us over a decade to finally eat here and boy were we impressed! Incredible lobster bucatini and some of the best salmon Ive ever had.! Sitting outside in the fall and winter months is a lot of fun.
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Marilyn Brenner
Authentic Italian cuisine. The service & food was fantastic. Went on a busy Saturday night and felt like we were very well taken care of. Would drive 2 hours just to have dinner here again!
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A Private User
Excellent! A must visit with your family! We took our 4 yr old son there & they made us feel so at home! Great music, food, service, atmosphere, very cool downtown location!
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Frank Lucy
Had an early New Years meal with parents and kids. Had ribeye, chicken parm, filet, meatballs, ahi tuna, and more. All of it absolutely amazing.
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Makenzie Rae
It was okay. The food was good and the outside seating was nice but I expected it to be better considering the price point.