Chick-fil-A
| Address: | 143 Landings Blvd, Winter Haven, FL 33880, USA |
| Phone: | +1 863-299-2697 |
| Site: | chick-fil-a.com |
| Rating: | 4.5 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Closed |
Location
Photos 100
Reviews 22
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Celese Bartlett
Made a visit to this establishment this morning 12/14/2016 at the drive-thru the furthest one from the building waiting and waiting, no response (I was the only vehicle in the drive-thru at the time). Another vehicle pulls up and what do I hear *Good morning welcome to Chick-Fil-A my name is B------- can I take your order*. So, I say excuse me, excuse me, excuse me. Finally, a response with *Good morning welcome to Chick-Fil-A my name is B------- can I take your order*. Really, my vehicle was in the drive-thru before the person whose order youve just taken....the driver of the other vehicle looked at me as if she heard me *she heard me*. B-------said she did not see me. Chick-Fil-A has cameras....I was the only vehicle in the drive-thru for sometime.....that was your assigned duty to run drive-thru. Im not trying to have anyone in trouble or reprimanded. Just be more mindful of people and own up to what you do and DON"T DO. cmB
BR
Brittany Brescia
Naturally, after we finished eating, my two year old wanted to play on the indoor playground. Our of excitement I assume, she ran into the glass door hitting her forehead pretty hard. As she screamed I picked her up and sat her back at my table to calm her. Immediately an employee named Meghan came up to me to make sure she was okay and offered to bring her an ice pack. Along with the ice pack she brought a small cup of ice cream. As simple as that was, it made a big enough impact for me to sit down tonight and write a compliment to the corporate office of Chick Fil A. I sincerely appreciate the caring, compassionate staff at this Chick Fil A location- especially Meghan. I want to thank you and I hope this reaches her so she will understand how appreciative I am.
KR
Kristen Rice
Dont get me wrong.. I am a HUGE Chick-Fil-A fan, but this specific location is a big no-no with my family anymore. After several successful visits to this location, our wonderful service went down-hill... The last visit here, I ordered a grilled chicken salad without cheese. Since I omitted ingredients, my salad was to be made by order. As always, the service was good and the workers were very friendly. Half way through eating my salad however, the carcass of a dead fly was seen within the salad leaves. What the heck.. totally ruined my whole experience for this location. Such a bummer! Guess I will be driving all the way back to Lakeland whenever I need my CFA fix.
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Joseph Krnyaich
We have never been to chik fil a and had a bad experience....until last week. Chik fil a differs from a lot of the other local fast food chains, most of their employees are polite and quick about service, this last time we went it as about 9:00 and I had my 2 daughters with me and my wife, I was shocked to keep hearing the F bomb being dropped constantly, BS, SH**, Etc etc, and there was even a team leader along with them. Im not the type to say ill never eat here again cause I like dem waffle fries :) But I was definitely surprised. 3 stars for the food.
NI
Nicole Yohn
I have to put my own cream in my coffee .... in the drive thru??? Im driving. Obviously I went to the drive thru for a reason. I even mentioned it and was told "yeah we used to but dont anymore" ... ANYWHERE else you go they add your cream into your coffee. Even McDonalds. Every other chick fil a I go to is packed. This one was empty. Definitely not the typical friendly, accommodating customer service Im used to from chick fil a. Put cream in my coffee if Im in the drive thru. Common sense. Food was okay.
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Sarah Mane
Food is fine. My rating is based off the girl at the drive thru window, I do not know here name though she is short, with dark hair, and is chunky (written with no malice intent). I have been coming a lot recently and am greeted by her, she is not friendly and inviting, with no exaggeration every time I am greeted by her she seems to be in some type of mood.
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JD dP
One of my favorite Chick-fil-As. This place is always spotless and the staff are always on point. Because you know the food quality is always excellent at a Chick-fil-A, its the staff that makes the difference. From fresh flowers on the tables to the extra helpful staff, visiting this location is always a pleasant experience!
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Robert Prather
Awsome!!!!!! Have been going there since it opened.Cleanest Restaurant around and very frienly staff.My wife gets our kids something there after school everyday and its always good as you would expect.Fast and courteous .Keep up the good work*****
PA
Paris Allen
I love this place not only does it have Cold A/C but it has a playground for the Kiddies to play after they eat So you can eat (Mommy duties) but also the Number 2 Deluxe Spicy chicken on a butter bun with Pepper jack is to die for OMG fat moment
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Greg Knight
This is one of the best locations I have been to. My order is always correct and the food quality is excellent. The chocolate shakes are the best. Customer service is also excellent, very friendly at all times. Never experienced a problem.
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Carlos Montalvo
Nunca habia comido en fast food que el sabor de los burgers fuera tan rico el sazon exelente
CA
Carlos Sierra
Great manager Laureen P., awesome customer service skills... minutes later after approaching the counter on a busy day the manager Lauren still called by my name when I was talking to an employee resolving my question
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Christina Peoples
Went in tonight and the girls at the counter was busy gossiping and when the manager told them to stop one girl rolled her eyes. So rude. Dont have a problem with the food, its great but they need better employees.
GA
Gary Cooper
I am a disabled senior and the young lady that i assume was in a management position was excellent in helping me in the menu selection and then brought my food and drink to my table. I will be returning often
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Joe Johnson
Just left the joint could not get anyone to wait on me ...counter people were taking breaks and sweeping floor and stocking condiments. The two counter people were just chatting!!! I left !!!! 5:30 pm Sat
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David Dembeck
Always an awesome experience at this Chick-fil-A. The staff are very friendly and helpful with everything. Food is always great, and facilities are ALWAYS clean. Wi-Fi is slow, but functional.
JO
Jordan Phillips
Great food as always. Only complaint is they messed up my sandwich and the manager was very rude about fixing it. However the rest of the staff was friendly and made up for her bad attitude.
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Becky Young
Tea tastes bitter (pervious orders) and they wouldnt let me order because they were closed even tho i was right behind someone who got their food just fine. Never coming back here again!
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Joseph White
Chick-fil-A offers one of the best fast food experiences. Our stop here was no different. It was packed with the dinner rush but the employees were fast, friendly and very efficient.
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Roland LPs
It has the standard Chick-Fil-A experience that their restaurants usually do. Nice staff, great food and an overall "above average" mentality compared to other fast food joints.
MI
Michael D
Regular stop every time we go to Legoland. A typical friendly service and good food Chick Fil A. Unlike most, I can always find parking and a seat. Great play area for kids.
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Doug Wampole
This Winter Haven store always amazes me. Fast, real courteous service no matter how busy. The food is always as ordered, tastes great and looks like the ads. Well, done!
