Address: | 12295 SW 88th St, Miami, FL 33186, USA |
Phone: | +1 305-275-3255 |
Site: | ontheborder.com |
Rating: | 3.6 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–11PM |
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Kimberly Zavala
Sad to say, you guys lost a loyal customer. We used to come here at least once a week. Wed bring my little dog and sit in the outdoor patio. Well today, on Halloween, a new manager says that dogs are NOT allowed, even in the patio area. Anyone who has a dog knows that any restaurant is okay with dogs in the outdoor area. Well, today, years later of us bringing our dog as well as other people we see, they say its not allowed. He also says its not him but that the health code doesnt allow it. Anyone in the industry knows thats BS, because outdoor seating is okay. Thats just this new manager being this way on a holiday. Ill go to Salsa Fiesta at town & country instead. Anyways, their foods more authentic and its a better atmosphere. Update: Irony here is that the review below me is a complaint of A RAT! The outside is exposed to everything, which is why places allow dogs. But no, on the border only accepts RATS.
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Elena Izquierdo
This review is solely for their 5 de Mayo Party. I went with about 13 girls and I have to say, considering it is one of their busiest days, it was a very good experience over all. They did not take reservations so I arrived early to reserve a table. As I waited, I went to the bar, got myself the obligatory 5 de Mayo Margarita, and headed outside where they had tents, seats, and a DJ playing some great music. Our table was ready a lot faster than we anticipated so we went in, had dinner while being serenaded by a mariachi band, and then headed out for more drinks and dancing. There were plenty of cops there and that felt good - you never know whats gonna happen when people are having tequila all night. Food was good and all in all, I would go back to cinco de mayo for sure!
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Ceelo M
We got seated and got our chips and salsa right away. That was it! Then we waited and we waited, but no server ever came. My wife got up and spoke with the hostess. Then we waited some more. We didnt wait too long after that before we finally saw some action. Unfortunately it wasnt the action we were hoping for.... suddenly we heard screaming and saw a huge commotion on the other side of the restaurant. I jumped out of my seat to figure out what was going on. Then I see a huge rat run across the dinning area and people screaming and jumping on their seats. Needless to say say, I gathered my family and left hungry and thirsty. We ate dinner elsewhere and will not be coming back! EAT AT YOUR OWN RISK.......
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Diana Fabregas
Todays experience was disappointing. They sat us outside and there was only one more table there occupied. Waitress cane out twice to talk to that table and ignored us. After 25 minutes of no one talking to us I went up front to ask if they can send someone to our table. All the employees were gathered on a booth talking and the girl that came to see me was eating chips and said shed said someone. So I sit back down, mainly because this had never happened to me here, and 10 minutes later no one came so I left and walked to Bahama Breeze. Theres a restaurant in every corner on Kendall Drive so not sure why they dont have better management to keep their customers.
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Yinett Varona
Hosted a babyshower today and couldnt be happier with the whole experience. We set the event with an experienced and fantastic manager Justo! Also our server Luke, from the moment we walked in to the moment we left. He was very attentive and helpful. Offered his assistance to help set up the decor and tables, also was very on point with our drinks and appetizers! No orders were wrong and it was about 25 of us. The food was delicious. No complaint and beyond pleased with the attention and service we received. Thank you On the Boarder in Kendall and especially Luke for the great time we had! Will definitely host here again and absolutely recommend it to everyone!
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Yanicel Diaz
We had a great time last night , we were a large party of 25, we called ahead and the manager was very nice and had a our table ready within 10 minutes, excellent prices, 2 x 1 drinks all day long and select appetizers at happy hour prices, they did not charged for the birthday cake [some restaurants charge a fee per person!!] our waiters JULIAN and assistant which I dont remember the ladys name were super nice and had a lot of patience, starting that everybody asked for separate checks and they never made any type of face or forced to do a 3-4 checks etc. thank you again ,also the FOOD was great!! we will comeback very soon!
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Osalys Sanchez
We were visiting the restaurant today and we sat at the bar like always and had an awesome time with our bartender Marianne. We were very upset when a couple sitting at the bar complain to the manager about her. If they wanted their drinks for free they should have say something ahead of time. They were very rude. He was advising the manager on how to run the business. We are regular customers here and we always sit at the bar. Marianne is very friendly and attentive. They should be ashamed of themselves causing so much trouble for an employee trying to a make a living.
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A Private User
No one should ever step foot in this place. Ive never written a review on any restaurant but after the horrible service and food, i just felt compelled to write one.I ordered a chicken enchilada with white sauce.The chicken tasted like it was cooked and stored in a dirty sock for days.The white sauce that covered the enchiladas tasted rancid as well.my date also had problems with his food. he ordered regular beef tacos with a side of beans and rice.lets just say nothing was fresh.we had major stomach pains afterward.Never going back to this place NOT IN A MILLION YEARS!!
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Kelly Caba
I went to On The Border Mexican Grill on a Sunday Afternoon. The restaurant was not crowded as I had expected and decided to stay and eat. It took our waiter 10 minutes to finally come and take our order, and even more to get our food. We were not given our complimentary chips and salsa right away and was only given to us when asked why we hadnt them. Every time we asked our waiter for something his response was, "They didnt bring it to you yet?" Though the food was good I dont think well be back due to bad organization between the staff.
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Michael Salsa
Absolutely the worst Mexican experience Ive ever had. Would give 0 stars if I could. The food was horrendous. My chicken fajita was burnt. A pinch of lettuce was under a giant scoop of sour cream. A pinch of low grade cheese was served and they wanted to charge a dollar for more. My girlfriends three sauce fajita burrito came with almost no chicken and was soggy. Our server was more concerned about his closing duties than serving even though there were still 2 hours till closing time. Just a totally awful experience.
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Ricardo Betancourt
My food tasted weird, my salad was spoiled(tasted old). The order was wrong and there was a funny taste with the food. First and last time Im going as me and my family got stomach ache after we ate there. The waiter wasnt even paying attention to us, we had no drinks for a good 20 minutes. According to the menu is unlimited chips and salsa. We were 9 people and we were given one bowl if chips.. Went out after 2 picks. Took an hour to get Another bowl... Even though menu states unlimited chips and salsa..