Chipotle Mexican Grill

Reviews 12

ME

Melissa Hernandez

I had a party catered on January 8th and had a terrible experience. Firstly, the food was not even ready at my pick up time of 11:30, we waited 30+ minutes for the food and received many excuses from the staff : "Its not our fault, it was a computer system error" or " this was not in our control". And instead of hurrying up with my order, the staff was too busy socializing and playing around. There was zero accountability on the stores part. Secondly, when we arrived home, the sour cream lid was never placed and it was EVERYWHERE! Thirdly, and most importantly, 14 out of our 25 guests were violently ill with vomiting and diarrhea. I called the store to see if anyone else had been sick and the manager was so rude, and stated that I was making some "bold claims". I then wrote corporate and even found them to be rude and zero help, did not even get a "sorry for your bad experience." I submitted a complaint to the health department, their inspection revealed 21 VIOLATIONS. Might be TMI, but some of my guests gave a stool sample and it was positive for NOROVIRUS. Seriously dont waste your time or money here, I will never be a customer of chipotle again. I cant believe I spent $450 and received this horrible experience and got ZERO compensation

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Rob Smith

This Chipolte consistently gets horrible reviews. The line is ALWAYS out the door, they are always understaffed, they always convey the "I do not care attitude." When they make your order (burritos or tacos) they ALWAYS skimp out on meat. I truly believe it is to get you to order double. Recent visit, I ordered two chicken and one steak taco. They put literally no meat on the taco. I nicely requested they put some additional meat on there, which I was informed, "I can only put two more on there." I hate that I truly do love the food. I hate going to this establishment and I only will go when there are specials that Chipolte sends me. It is not worth my money to spend in a establishment that could literally careless about the customer base that they have. Maybe one day this establishment will read the reviews on all the other sites and change for the better. Dont take my word for it look at Yelp.

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MI

Mike Goodman

* BE WARE * This place is a SCAM * Me and my Employees went there before work and we always get the stuff we want on our bowl on the side except the rice bean and the chicken so we can reheat the rice bean and chicken later the cashier charged me around $17 for a bowl that was $6.95 when i asked him why hes charging me this much he laughs and says its a new rule they have so he has to charge me $1 for each side while we have been there plenty of times and there was no additional charge for sides , When i came to Report him to chipotle i see the name on receipt is maddox, they dont even use real names just nick names , My whole company will stop going there till we see the place under new staff and management.

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maddox ramsarran

It is clear that excitement escapes my life since reviewing a restaurant shows up anywhere on my to do list. Maybe I should dig my own grave while Im at it. Im going to this location later to get mad at employees for doing what theyre told and trying to make the best of it. Im going to act very offended and uncomfortable at the fact that there was slightly too much bean juice in my burrito in order to get free things. The general manager is handsome, and the cashier is some smarty pants vegan. Ive never felt more guilty for eating this chicken but hot dang it is salty.

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TO

Tony Stephens

I grab lunch their DAILY for about 2 years. Staff is all very upbeat, polite and they take care of the regulars. Ive never had a bad meal there. Food is constantly excellent. At times the line is long but moves quick. Never waited more than 7 minute . Sure, you can walk to Panda and have no wait, but the food isnt good. Thats why people are lining up to eat Chipolte. ***Mixed Rice, Heavy Rice, Extra Fajitas, Half Chicken, Half Stake, Extra Hot salsa, Heavy Cheese, with hot on top.***

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Rodney Nutter

Everytime i go there the line is long. Dont know if its busy or just the food preparation is slow. And the tables are never clean if im even lucky to get a table. But anyways i was there yesterday and they were out of peppers and onions, the guacamole was not good which sucks cause you have to pay extra for it , the lettuce looked bad the chips were stale and over by the soda machine it smells like funky foot odor. Also i noticed that it is super dusty on the ceiling and light fixtures.

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19

1983 Greek

Had eaten at other locations and loved it. While fabric shopping I spotted this one and picked up dinner for two. It tasted real funny. My other half concurred and we gave it to the dog. Who wouldnt eat it. During burrito assembly, behind the employee adding my toppings there was a co worker on a ladder behind her doing something with the light overhead. I would hate to think that dust, cleaning product or anything else ended up in the food at any point but... Gravity.

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Steve W

Piss poor staff. I mentioned leaving a review for "Dersaun" and he said "That doesnt affect me" Staff rather talk among themselves vs trying to please customers and get them out the door. The guy that cuts the meat is slower than the meat cooking itself. Go to Bolay up the road, or another Chipotle. Or hell just save your money, their food is raw, rice is under cooked and chips didnt even hit the fryer. This is hands down the worst Chipotle in the country.

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JE

Jermaine Joolly

Service is great usually but since lately my food has bin coming out wrong today is friday july 12 2013 at 12:50 pm im sorry to say it but this particular host is alwaye nasty to me never acknowledges me I eat chipotle every day of the week im a very easy going person never put negative reviews up unfortunately this host Deanna has got on my nerves way too many times now have a good dau reconsidering com8ng back

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Eric Dunn

Chipotle is Chipotle (except for the employees)! Awesome food as always! Unfortunately either Chipotle or the employees at this store are stingy all of the sudden. I asked for extra rice for my 6 year olds kids meal and they tried to charge me extra for cheese, what!? Last 3 stores I went to have me huge portion of extra rice no charge! I hope its not all Chipotles!

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Amy

Went there at 3 and the line moved quickly. Got two burritos (which were good) and guacamole & chips. Chips were stale and not many were in the bag but the guacamole was tasty. Its good for what it is, quick service food. Service was good too. The girl making the burrito wasnt that friendly but the cashier people were very friendly.

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SW

SWAG MONEY

workers are slow, food is boring, steak now overcooked every time, customers are basic, not even mexican, there is the risk of getting sick from the food. i dont even get a "WELCOME TO CHIPOTLE" when i walk in the door. the only time i go here is when i get more free food coupons. rip chipotle rip CMG thanks for free food though

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