Address: | 2422 N State Rd 7, Margate, FL 33063, USA |
Phone: | +1 954-972-8837 |
Site: | hongkongmargate.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
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Kris Kohler
Their food isnt half bad for being generic Chinese food. Never had much of an issue until today. Called to place an order for my sick fiance, she wanted some of their hot wonton soup. Was informed there was a $10 minimum for deliver, which is perfectly okay in my book. Proceeded to add a krab ragoon and a shrimp roll for myself. Was informed the total was $9.97. I asked the girl if this was ok (She was extremely pleasant throughout the interaction.) and she stated it was. About 2 minutes after we hung up, I received a call back from another lady who stated there was a $10 minimum and the first girl might not have known this. I informed her this was not the case, as the first girl had mentioned it, and I had gotten to $9.97 and told that was okay. I was informed its a $10 minimum before tax, and that before tax I was at $9.40. I canceled my order and went with Great Wall right up the street. My problem here isnt the $10 minimum. I manage a restaurant in Miami that does a ton of deliveries. I understand the minimum requirement. My problem here lays with the fact that I was called back to be told "Sorry, you didnt spend enough" over .60 cents after the transaction was completed. If the first girl had known this information I would have had no problem throwing on an extra shrimp roll or something (I did exactly this for my order with Great Wall). Im not saying you should avoid this place, as their food is good. All I can say, is if you want to throw away a $10 order over .60, never mind the future orders I would have placed (I may not order there every week, but I do so once every other month roughly for the past 5 years), than thats on you guys. Not like we have a lack of Chinese food options around here.
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Being LexiJ
Their attitudes are just like the chicken! It can be sweet one minute then sour the next. Ive been doing mostly home deliveries before until one day I was just driving home from work, I stopped by to order beef Lo mien and chicken. One of the women cashiers had the rudest attitudes ever. Like damn, customers are the ones helping your business stay alive, the least you can do is show some dignity. Than they get mad because you can barely understand what theyre saying lol, Ive only ordered from here because theyre close to home but Im done with this place. Taking my money somewhere else.
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SHELLY LEE
This place has changed over owners a while ago, the staff is not you would not expect it to be, no customer service, bad quality food that is frozen, which means this place is cutting cost in quality of food and service. Warning watch the cleanliness, watch if they wash their hands before cooking, watch if fresh ingredients and fresh food. If anything hope you will not be sick later. I would definitely read the rating on here, it has decline since the new owners took over. Beware going, my advice is to go somewhere else.
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Jared Findel
I called for chinese food and the delivery man started yelling at me for calling for food too late and was so angered that he became confrontational leading me to call the police when he attempted to enter my home uninvited. They have a 11 year old girl working behind the desk answering phones and taking credit cards; smart girl, but she should be in school. The food is ok but the bad service really hinders their success. I would look for another Chinese Restaurant when considering take out.
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Chandra Dio
The absolutely best. It blows the competition away. I just finished half of chicken with vegetables and 5 stars isnt enough. All the vegetables tasted like they just came from the garden. It was so healthy and the garlic sauce delicious. Delivery was quick and friendly and they followed instructions on soy and mustard. Lots! Sweet and sour soup was phenomenal. Yay! So happy I found this place. Dont change!
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Christopher Bermudez
BAD BAD BAD customer service. The food is the same as anywhere, my problem was when they messed up my order. They got my order mixed up and I wasnt offered any resolution. I told them I was not close enough to drive back and they said to bring back or no exchange. The food is ok, but BAD BAD BAD customer service all I wanted was a resolution. I was stuck with food I am allergic to.
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Carolina Pinedo
This is my favorite spot for Chinese food in Broward. Im ordering from HKCF since 2005 when I found them and always recommend them with my friends and relatives. Never had a bad experience with the quality of the food or the service. everything is excellent. I have tasted other places and I always come back. Congratulations on your great work!!
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Carlos A. Couto
First Time with this restaurant. Placed an order for deliver, Order received on time. Food was a pleasant surprise, well done and well served, shrimp with broccoli had at least 12 large shrimp, all other items were very good also. One of the best Chinese food have ever tasted, will reorder and recommend Carlos
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Daniel Pomerantz
Chicken and broccoli how you doing, house lo mein how you doing chicken wings how you doing wonton soup how you doing General Chow chicken how you doing Ive got one word for this Chinese place and Im going to spell it out for you t-a-s-t-y taaaaaasssssssstttttttttty
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abc def
The taste is decent, even if its obvious the food is from the freezer. I like the fact you can perfectly see the kitchen. The staff can be a bit loud sometimes and can come off as rude, but is generally nice. Nice place to order from if you want some nice comfort foods.
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Debbie Basile
Served us a 1.5 lobster ginger/scallion.......masking as a 3 lb (59.00)that we ordered!!!!!! Cook came out and told us he was too busy to talk offered to charge for 2 3/4......shysters!!!!! Sent it back and ate fried rice
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Kristian S
I order from these people at work all the time. I call from my house (3mi) away from them and they refuse to deliver. If you cant hit their store with a baseball from where you are...dont bother calling
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Kevin Allen
jumped over gate to apartment complex to put menus on doors and litter sounded like was breaking in apartment. checked food inspections not looking good you could get sick
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Ryan Benner
Good food, tried several dishes and never disappointed. Delivery comes in a timely manner, as promised. Overall, one of My favorite Chinese food places in the area.
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Angelica McCauley
Im from New York and Chinese food has been hard to find good Chinese. found this place and it comes pretty close to home. good food and the service is good too
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Vindra Hanuman
Been ordering from them for years, curry chicken, mixed veggies with chicken, fried rice, chicken wings all great. Our familys fav takeout some years now
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A Private User
Food is great .. . . price is pretty good . . . staff service excellent for dine in / take out. . . . when my husband and I order in for delivery, very quick
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Dchris3
Charged my card 3 times have no idea why. Didnt get a refund. Theyre rude. Food is alright not the best around. They forgot my egg rolls.
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Rhiana Kayyali
Ive been ordering from the Chinese place for 4 years!!!!! I will never ever order from someone else! Their crab rangoons are THE BEST!!!!
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Ed Trainor
Call to say I got sick on the crab ragoons and the woman who answered the phone gave an attitude!Spend money somewhere else!Never again!